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Cisco Secure Endpoint vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
 

Customer Service

Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
 

Scalability Issues

Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
Cisco Secure Endpoint is definitely scalable.
 

Stability Issues

Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
 

Room For Improvement

Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
The forensic capabilities need enhancement, especially for deep forensic data collection.
 

Setup Cost

Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Detection and Response (EDR) (19th), Cisco Security Portfolio (7th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (19th), Managed Detection and Response (MDR) (16th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.5%, down from 1.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ahmed-Dawood - PeerSpot reviewer
A tool that offers good performance and technical support along with great protection to endpoint devices
The vendor from Cisco takes care of the maintenance. We need three people to take care of the tool in case of crashes. From the dashboard, we come to know about everything related to the endpoint. You can take action unless it is not the physical hardware to which something wrong has happened, especially if something wrong happens to the operating system. I would definitely recommend the solution to those planning to use it. To provide endpoint protection, I feel the product should be speedy enough to detect malicious programs and trojans. There are a lot of tools that are not acting as signature-based but as behavior-based antivirus. Cisco Secure Endpoint is required, especially if the customers don't have a sandbox. Overall, I rate the product an eight out of ten.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Computer Software Company
17%
Comms Service Provider
11%
Security Firm
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Also Known As

Cisco AMP for Endpoints
No data available
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Information Not Available
Find out what your peers are saying about Cisco Secure Endpoint vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.