"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"Stability is one of the features we like the most."
"I've found the solution to be highly scalable for enterprises."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"It integrates well into the environment."
"The protection offered by this product is good, as is the endpoint reporting."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"I would like to see integration with Cisco Analytics."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The GUI needs improvement, it's not good."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"There are a large number of false positives."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"If they had pulse rate detection, it would be better."
"The solution should offer more dashboards and they should be better customized."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"The solution could improve by providing better integration with their own products and others."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
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Cisco Secure Endpoint is ranked 5th in Endpoint Protection for Business (EPP) with 13 reviews while Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection for Business (EPP) with 44 reviews. Cisco Secure Endpoint is rated 8.8, while Cortex XDR by Palo Alto Networks is rated 8.2. The top reviewer of Cisco Secure Endpoint writes "We have gained more visibility into what's going on because it detects a lot of threats". On the other hand, the top reviewer of Cortex XDR by Palo Alto Networks writes "Easy to set up, reliable, and always scanning". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Carbon Black CB Defense and Symantec Endpoint Security, whereas Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Symantec Endpoint Security and Trellix Endpoint Security. See our Cisco Secure Endpoint vs. Cortex XDR by Palo Alto Networks report.
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