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Fortra's Clearswift Secure Email Gateway vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Ranking in Email Security
41st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of Fortra's Clearswift Secure Email Gateway is 1.0%, up from 0.5% compared to the previous year. The mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Fortra's Clearswift Secure Email Gateway1.0%
Other97.0%
Email Security
 

Featured Reviews

PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"The most significant aspect is the response filtering concerning attachments and links."
"I have found Sophos Email to be scalable."
"Good VIP protection, time of click protection and the Sandstorm feature."
"Sophos Email is a stable solution."
"I found the user interface friendly."
"The deployment is very easy. It's quite straightforward."
"Sophos Email provides both inbound and outbound filtering."
"It's easy to use and the configuration is straightforward."
 

Cons

"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite that, Sophos Email does everything we need, so we don't require any additional capabilities now."
"Email installation could be more user-friendly so that it can be done without involving the partner."
"The tool’s stability should be improved."
"The main drawback is regarding the technical support."
"Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"Their technical support is slow to respond."
 

Pricing and Cost Advice

Information not available
"Sophos Email is priced lower than its competitors."
"Sophos Email is neither cheap nor expensive."
"I would rate the pricing of Sophos Email as a six. It is considered affordable as a standalone product, and there are no additional costs besides licensing. The pricing is fixed."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"I rate the price of Sophos Email a four out of five."
"The product is cheaper compared to other solutions."
"We use exchange licenses, for which we get immediate support from Sophos."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
12%
Comms Service Provider
10%
Financial Services Firm
10%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Information Not Available
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Sophos Email and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.