Cisco Secure Email vs TitanHQ SpamTitan comparison

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Microsoft Logo
12,858 views|10,247 comparisons
97% willing to recommend
Cisco Logo
9,348 views|6,215 comparisons
94% willing to recommend
TitanHQ Logo
4,879 views|1,137 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Cisco Secure Email and TitanHQ SpamTitan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities. TitanHQ SpamTitan offers a user-friendly interface, detailed reporting, and multi-layered security with advanced features like rate limiting, user-managed allow/block lists, and geo-blocking.

  • Room for Improvement: Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions. TitanHQ SpamTitan users want a lower false positive rate and enhancing logging features. 

  • Service and Support: Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process. TitanHQ SpamTitan's customer service and support are commended for their responsiveness and ability to explain things in simple terms.

  • Ease of Deployment: Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training. The feedback on the initial setup of TitanHQ SpamTitan is mixed. Some users found it challenging and noted the lack of a proper onboarding procedure.

  • Pricing: Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors. Users appreciate SpamTitan’s cost-effectiveness and flexibility. They find the licensing agreement seamless and accommodating.

  • ROI: Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry. TitanHQ SpamTitan is highly regarded for its ability to save time and costs, boost profitability, enhance security, and improve productivity. It effectively combats spam, phishing emails, and viruses.

Comparison Results: Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration. SpamTitan's most valuable features include its user interface, layered security, and reporting. Users suggest improvements to SpamTitan's logging and false positive rates.

To learn more, read our detailed Cisco Secure Email vs. TitanHQ SpamTitan Report (Updated: March 2024).
767,496 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""The product is not resource-intensive.""The product's scalability is good.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface.""There are several features that I consider valuable."

More Microsoft Defender for Office 365 Pros →

"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The tool comes with AI features. It is good for clients who already use Cisco products due to integration.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""It is a user-friendly product.""The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."

More Cisco Secure Email Pros →

"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution.""The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution.""It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%.""SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work.""It lowers the amount of junk email you have to go through and delete.""Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product.""The product has a helpful interface.""It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."

More TitanHQ SpamTitan Pros →

Cons
"We need to be able to whitelist data at the backend.""Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""The company should focus on adding threats that the solution is currently unable to detect.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""Several simulation options are available within 365, and the phishing simulation could be better.""There is room for improvement with the UI.""The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."

More Microsoft Defender for Office 365 Cons →

"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.""The management features of the product are not up to date.""I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The initial setup was complex because I have two sites with physical clusters.""We cannot manage multiple devices from a single UI.""The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."

More Cisco Secure Email Cons →

"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them.""There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first.""False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear.""It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey.""SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined.""The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily.""With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like.""We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
  • "In addition to the standard licensing, there is a cost for SMARTnet as well."
  • "Pricing depends on your environment and which model you want to buy."
  • "Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
  • "The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
  • "There were no other costs in addition to the standard licensing fees."
  • "We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
  • "It is not that costly. We pay for the solution through a contractor and pay an annual fee."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The product's initial setup phase was easy.
    Top Answer:The product's price falls on the higher side when compared to the other products on the market. Whether the product… more »
    Top Answer:There are some concerns in the way the architecture is set up, making it an area where improvements are required. When… more »
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Comparisons
    Also Known As
    MS Defender for Office 365
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cisco Secure Email is an email security solution that provides advanced protection to safeguard inboxes. The solution includes comprehensive defense from the most damaging threats so your employees and organization can remain secure at all times. In addition, it includes advanced threat defense capabilities that detect, block, and remediate threats in incoming email faster. Simultaneously, it protects an organization’s brand, prevents data loss, and secures important information in transit with end-to-end encryption.

    Cisco Secure Email Features

    Cisco Secure Email has many valuable key features. Some of the most useful ones include:

    • Advanced threat analysis: Easily identify the malicious techniques used in attacks targeting your organization. Understand the specific business risks and categorize threats to gain insight into the parts of your organization that are most vulnerable to attack.
    • Robust, actionable threat data: The solution’s searchable threat analysis data provides critical contextual insight to the attack scope and breadth and expedites remediation.
    • Real-time URL analysis: With this feature, you can drop emails with risky links automatically or block access to newly infected sites with real-time URL analysis to protect against phishing.
    • Domain-based message authentication (DMARC): Users can prevent brand abuse from attackers using their organization’s domain to carry out phishing campaigns with automation of the domain-based message authentication (DMARC) process.
    • Data loss prevention (DLP): The solution enables users to protect sensitive content in outgoing emails.

    Cisco Secure Email Benefits

    There are many benefits to implementing Cisco Secure Email. Some of the biggest advantages the solution offers include:

    • Optimize your defenses: The solution is designed to protect your organization from threats that can come from multiple sources, including phishing, malware, and ransomware. It can defend against all of them with industry-leading threat intelligence that empowers you to act quickly.
    • More efficient processes: You can use the solution’s orchestration feature to simplify workflows, reduce the burden on your team, and focus on more strategic initiatives.
    • Easy-to-manage tools: The solution is built with tools that are user-friendly and help you spend less time managing alerts. They allow users to quickly detect emerging threats and quarantine suspected threats to prevent their spread.
    • Flexible license options: Cisco Secure Email provides three different license choices: Secure Email Essentials, Secure Email Advantage, and Secure Email Premier.
    • Increase spam catch rates: Cisco Secure Email blocks unwanted emails using a multilayered scanning architecture.

    Reviews from Real Users

    Cisco Secure Email is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has an intuitive interface, reputation filtering, few false positives, and great protection features.

    Enrique J., Owner at Jolly Security Inc., says, "It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. The most valuable feature is reputation filtering.”

    The solution has a “low rate of false positives, good support, and it integrates well with other Cisco security products,” explains Mark R., IT Admin / Manager at a retailer.

    PeerSpot user Charles N., Network Security Engineer at Galaxy Backbone Ltd., mentions, “It is doing its work. It is doing what it was actually designed to do. They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters.”

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Manufacturing Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company20%
    Energy/Utilities Company10%
    Retailer10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization16%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Computer Software Company6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company10%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business32%
    Midsize Enterprise32%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise49%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise21%
    Large Enterprise36%
    Buyer's Guide
    Cisco Secure Email vs. TitanHQ SpamTitan
    March 2024
    Find out what your peers are saying about Cisco Secure Email vs. TitanHQ SpamTitan and other solutions. Updated: March 2024.
    767,496 professionals have used our research since 2012.

    Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews. Cisco Secure Email is rated 8.4, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and IRONSCALES. See our Cisco Secure Email vs. TitanHQ SpamTitan report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.