Cisco Secure Email and TitanHQ SpamTitan are prominent competitors in the email security industry. While Cisco is noted for its advanced threat intelligence, SpamTitan excels in user management features and cost-effectiveness, appealing to SMBs.
Features: Cisco Secure Email offers features such as IronPort protection for blocking malware, customizable threat management policies, and robust integration with Cisco Talos threat intelligence. Users appreciate its extensive filtering capabilities. TitanHQ SpamTitan provides features focused on user management, enabling ease of self-management, comprehensive email reporting, and intuitive user interfaces, which empower users to handle their email security independently.
Room for Improvement: Cisco Secure Email faces challenges with complex configurations, occasional hardware issues, and pricing concerns that may limit accessibility for smaller organizations. Users suggest enhancing device stability and making management interfaces more intuitive. SpamTitan, although user-friendly, could benefit from an improved interface to reduce false positives and incorporate more customization in reporting to better adapt to evolving phishing and spam threats.
Ease of Deployment and Customer Service: Both solutions offer diverse deployment options, including on-premises, public cloud, and hybrid setups. Cisco Secure Email is supported by a robust technical support team, though service consistency varies. SpamTitan's deployment is stable with reliable support, albeit sometimes slower. Cisco's extensive enterprise network offers broader support coverage, whereas SpamTitan provides dedicated service tailored to SMBs.
Pricing and ROI: Cisco Secure Email is priced higher, reflecting its comprehensive features and strong security, suitable for enterprises willing to invest in robust solutions. In contrast, TitanHQ SpamTitan is competitively priced, aligning well with budget-conscious SMBs seeking effective email security without heavy financial commitments.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Based on my experience, the stability of Cisco Secure Email is very strong.
TitanHQ SpamTitan's stability is impeccable.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Its cost is bundled with other Cisco products.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The licensing is a mess and needs sorting out.
It is rated highly because of its affordability and its great value.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It covers everything through email, like antivirus, IDS, and IPS.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Email | 5.2% |
| TitanHQ SpamTitan | 1.2% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
