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Cisco ScanSafe Web Security SaaS [EOL] vs Cisco Umbrella vs McAfee Web Protection [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Samir Shah - PeerSpot reviewer
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
Easy to implement with good security and scanning
The software is scalable, no doubt about that. As such, the customers that we have given this software to had previously scaled up. Still, with a new version, we were able to satisfy them without any issue. Cisco is continuously working on making the software better, stronger, and compliant with the latest vulnerabilities. Their main aspect is to have software or hardware that is scalable. There is never an issue with the scalability. I'd rate it five out of five in terms of the ability to scale. This is a data center, so there are a lot of services that are being accessed from different departments. As far as users are concerned, they don't have more users within the data center. However, when it comes to accessing various services from the data center, it is sizeable. There may be 4,000 service requests happening daily. There may not be more than 50 users in general.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."
"The web security is great."
"The cyber security features they offer are most trusted."
"It is valuable to be able to block whole categories or groups at one time."
"The solution is super stable because it is made up of a bunch of mega proxies."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"What we like most is security and how easy it is to integrate with other appliances."
"Using this solution has meant that we've needed to make fewer firewall changes."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"It has improved our organization from a security posture perspective, and we feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related, which is a very nice feature that provides peace of mind."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"The stability has a good standard right now."
"Even if the product, as well with the Advanced Threat Defense costs a lot, it's a long-term investment and will help you with attacks."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"Provides good accessibility and handles any overload very well."
"The most valuable feature is the ease in the configuration for security roles."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
 

Cons

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."
"The solution is not supported because it is legacy and almost out of market."
"The licensing could be better. They are an expensive product."
"Setup is not that difficult, but it really requires proper technical training."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"Cisco Umbrella has everything required, but I believe the dashboards and management could be simplified, and stronger integration with SIEM, identity providers, or other security products would be an added advantage."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"There are a couple of interface issues."
"The solution could be faster as the process is very slow."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"The initial setup could be simplified, there is a learning curve during the implementation."
"Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"Endpoints are lightweight agents, eating too much of the host resources."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
 

Pricing and Cost Advice

Information not available
"The price could be lower."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"There is room for improvement when it comes to the cost."
"Our licensing fees are on a yearly basis."
"The solution’s pricing is reasonable."
"The licensing fee is paid on a yearly basis."
"The license number would be approximately $35,000."
"$150 Canadian per year."
"The pricing is cheaper than some of the other options that are available."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Outsourcing Company
17%
Financial Services Firm
15%
Construction Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
 

Also Known As

ScanSafe Web Security SaaS
OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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