Cisco ScanSafe Web Security SaaS [EOL] vs iboss comparison

Cisco ScanSafe Web Security...

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Executive Summary

We performed a comparison between Cisco ScanSafe Web Security SaaS [EOL] and iboss based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG).

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: October 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco ScanSafe Web Security...

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

iboss

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)

Featured Reviews

Enrique-Diaz Jolly

Principal Consulting Engineer, Founder, Own at Jolly Security Inc

Super stable with huge capacity but is retired so is no longer supported

The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.

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Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The web security is great."

"The cyber security features they offer are most trusted."

"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."

"It is valuable to be able to block whole categories or groups at one time."

"The solution is super stable because it is made up of a bunch of mega proxies."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"It was a very easy product to install. It can be deployed very fast."

"Technical support is pretty sharp and very responsive."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."

"iboss is definitely very good in terms of service."

"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

More iboss pros

Cons

"The solution is not supported because it is legacy and almost out of market."

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."

"The licensing could be better. They are an expensive product."

"Setup is not that difficult, but it really requires proper technical training."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Its pricing could be better."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

More iboss cons

Pricing and Cost Advice

Information not available

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	15

Questions from the Community

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What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and improving troubleshooting tools. Better integration with SIEM platforms and other s...

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What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications through secure web access, web filtering, and protection against online threats...

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What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, though clearer guides and more flexible licensing options would be helpful.

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Comparisons

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Zscaler Internet Access vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 14% of the time

Infoblox BloxOne Threat Defense vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 7% of the time

Symantec Secure Web Gateway vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 7% of the time

More Cisco ScanSafe Web Security SaaS [EOL] Competitors

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

FortiSASE vs iboss

Compared 5% of the time

More iboss Competitors

Product Reports

Secure Web Gateways (SWG)

Download Cisco ScanSafe Web Security SaaS [EOL] product report

Cisco ScanSafe Web Security SaaS [EOL] report

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Also Known As

ScanSafe Web Security SaaS

iBoss Cloud Platform

Overview

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Cisco

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

Sample Customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

Trusted by global enterprises and government agencies.

Secure Web Gateways (SWG)