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Cisco Meraki vMX vs SuccessKPI comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
588
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cisco Meraki vMX
Average Rating
9.0
Reviews Sentiment
4.6
Number of Reviews
3
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (17th), Enterprise Infrastructure VPN (22nd)
SuccessKPI
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
AI Customer Experience Personalization (14th), AI Quality Assurance (3rd)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Mansukh Bhesania - PeerSpot reviewer
MD and CEO at Aster Networks
Have worked confidently across large deployments and ensured long-term reliability for critical sectors
I have used Cisco Meraki vMX dashboard's orchestration feature with this product. The Meraki dashboard helps manage our network effectively because it is quite easy; we manage ourselves very well. Performance-wise, there is no problem with Cisco Meraki vMX's integrated analytics for network performance, as my 70 to 80 customers use Cisco only. We do business with semi-enterprise customers, and there is no competition against Cisco except for the wireless solutions from Aruba. We find it easy to promote Cisco Meraki vMX because the centralized dashboard is there for management, and the customers accept it without any problem. From a sales point of view, it is easy to integrate, and nowadays, the 93 is also part of the Meraki desktop.
Terry Lang - PeerSpot reviewer
Director of Customer Experience at Edcor Data Services LLC
Balanced scorecards have transformed daily agent self-management and improved quality bonuses
The best features of SuccessKPI are being able to use your base call center data and import other data from other sources easily to combine all of those into the business analytics tool, and it surfaces these in basic reports, dashboards, dossiers, graphs, and charts; there are dozens of different ways that you can surface that data. SuccessKPI has impacted my organization positively by allowing my agents to guide their own quality and manage their quality on a daily basis based upon the feedback that the system is giving them, and we have become so reliant on it that we actually use that report as the foundation for the quarterly quality bonus that my agents have, so they are able to manage and monitor their progress towards their quarterly quality bonus based on the statistics that we surface. One of the key things that we have seen is that our agents, especially our newer agents, are able to monitor their progress as they become more proficient with the different policies, procedures, and processes that our clients require on the telephone, and they can see that as it is surfaced in their balanced scorecard on a daily basis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiGate has helped me reduce Mean Time To Respond, or MTTR, and helped my organization consolidate all of the tools in one application."
"The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution."
"Fortinet FortiGate has positively impacted my organization by allowing us to replace all the firewalls in other locations, as around 90% of our company operates on Fortinet."
"The reporting you receive out of this appliance is excellent. You will not need an external management system."
"I haven't configured or experienced any stability issues."
"I think Fortinet is a cheaper, stable, scalable, and reliable device."
"The most valuable feature of Fortinet FortiGate is the simple configuration."
"FortiGate is easy to use, and I also like its VPN."
"The Meraki dashboard helps manage our network effectively because it is quite easy; we manage ourselves very well."
"Cisco Meraki vMX offers sufficient features for most customers; it is very easy to handle and proves very efficient, with the main advantages being the visibility it provides and the ease of administration."
"The most valuable features in Cisco Meraki vMX are easy deployment, an easy-to-read dashboard for information, and automatic load balancing for two circuits in the MX, which are the most important key features for our small business customers."
"SuccessKPI has impacted my organization positively by allowing my agents to guide their own quality and manage their quality on a daily basis based upon the feedback that the system is giving them, and we have become so reliant on it that we actually use that report as the foundation for the quarterly quality bonus that my agents have, so they are able to manage and monitor their progress towards their quarterly quality bonus based on the statistics that we surface."
 

Cons

"Technical support could be better. You don't always get the level of help you need right away."
"The issue with Fortinet FortiGate is the many security CVEs around; I have read there are probably multiple critical CVEs above 9.0 in Fortinet FortiGate products."
"Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"They could improve the response time and quality of support."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"I want some additional features. For example, I want something to ensure that when we are using Google email or Microsoft email, or Google Workspace, emails can only be accessed on designated machines given to our employees. I would like them to access data from designated machines, not from any machine. It should work for designated mobiles and laptops. I don't know if Fortinet provides something like that out of the box."
"Fortinet FortiGate should improve the VPN tokens."
"In comparison with Aruba, I find Aruba to be far better in terms of deployment, ClearPass, and everything, which is all very easy."
"It is not the strongest security solution, so if you want to have next-generation firewall features, you always need an additional component."
"Cisco Meraki vMX needs to improve its ability to configure complex policy-based routing."
"The ability to use the data and analytics tool with SuccessKPI can be a bit cumbersome to learn at first if you do not have a background in using any business intelligence tools, but once you learn it, it is a very robust tool."
 

Pricing and Cost Advice

"The solution is very expensive so pricing is rated a one out of ten."
"Although the solution's pricing is high, compared with other products, it may be cheap."
"Fortinet is competitive price-wise."
"There is an annual license to use this solution. The prices have been increasing over the years."
"It is a good product from a price perspective versus functionality."
"Fortinet FortiGate has different licensing models, depending on what you're going to do. Services included would depend on the license model. Licenses can be renewed annually."
"The tool's pricing is neither cheap nor expensive. Overall, I find it to be competitive in the market."
"Fortinet FortiGate is reasonably priced."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Construction Company
28%
Comms Service Provider
8%
Financial Services Firm
8%
Healthcare Company
6%
Construction Company
42%
Insurance Company
21%
Outsourcing Company
11%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business364
Midsize Enterprise135
Large Enterprise191
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Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Cisco Meraki vMX?
Cisco Meraki vMX needs to improve its ability to configure complex policy-based routing. The product can only be set ...
What is your primary use case for Cisco Meraki vMX?
I am an architect planning for our customers to plan their enterprise connectivity via Cisco Meraki vMX and SASE. Thi...
What advice do you have for others considering Cisco Meraki vMX?
I have no idea about additional features that I would like to see in the next release to make it better. My customers...
What needs improvement with SuccessKPI?
The ability to use the data and analytics tool with SuccessKPI can be a bit cumbersome to learn at first if you do no...
What is your primary use case for SuccessKPI?
We use Amazon Connect as our telephony system, and it does not come with a native statistics tool, so we use SuccessK...
What advice do you have for others considering SuccessKPI?
SuccessKPI is deployed in my organization as a private cloud deployment. SuccessKPI is deployed in the Amazon Web Ser...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
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Find out what your peers are saying about Fortinet, Cisco, Check Point Software Technologies and others in Software Defined WAN (SD-WAN) Solutions. Updated: March 2026.
885,837 professionals have used our research since 2012.