Centreon vs TruView comparison

Centreon and NETSCOUT are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.3, while NETSCOUT is ranked #64 with an average rating of 5.0. Centreon holds a 1.4% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Centreon

Read 31 Centreon reviews

7,170 Views
5,879 Comparison Views

93% willing to recommend

TruView

Read 17 TruView reviews

1,732 Views
1,645 Comparison Views

100% willing to recommend

Centreon

TruView

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

TruView and Centreon are competing products in network and application monitoring. TruView seems to have the upper hand in cost-effectiveness and ease of deployment, while Centreon offers significant value in complex environments through detailed monitoring solutions.

Features: TruView offers advanced performance troubleshooting, real-time data analysis, and powerful diagnostics. Centreon is recognized for comprehensive monitoring capabilities, extensive customization, and integration support.

Room for Improvement: TruView could enhance its customization options, broaden its integration support, and expand scalability for more diverse infrastructures. Centreon might streamline its deployment process, simplify its interface, and improve intuitive use for newcomers.

Ease of Deployment and Customer Service: TruView provides a streamlined deployment model and excellent customer support with quick setup assistance. Centreon has a more complex deployment but offers robust support and extensive documentation to aid users.

Pricing and ROI: TruView presents a competitive pricing structure with a favorable ROI due to efficient performance analysis and cost-effectiveness. Centreon requires a higher initial setup cost but provides solid ROI for extensive monitoring capabilities, making it suitable for larger complex IT environments.

To learn more, read our detailed Centreon vs. TruView Report (Updated: April 2026).

Buyer's Guide

Centreon vs. TruView

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (29th), Cloud Monitoring Software (18th)

TruView

Ranking in Network Monitoring Software

64th

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of TruView is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.4%
TruView	0.5%
Other	98.1%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centreon allowed us to do it without having to look for another solution."

"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."

"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."

"During the day it probably saves us 50 percent of our time, and during the night it's even more."

"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."

"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."

"Predetermined templates allow for simple and fast service monitoring configuration."

"E-mail alert notifications are valuable."

More Centreon pros

"TruView takes only minutes to install."

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

"It gives us the ability to determine the root of a problem or a network, whether it's on the network side, the database, application server, or server infrastructure."

"Visual TruView helped our network team respond to potential issues before they became larger ones."

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

Cons

"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error."

"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."

"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."

"The problem with the reporting is that you have to configure the report, and after that, you will have the same report every month, every week, and every day."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."

"The scalability of Centreon is very bad because of the nature of the software."

"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

More Centreon cons

"I can't give them quite a 10, because from time to time, I'll work with the folks who, not that they're not good, but there are some who are just phenomenal."

"Whilst Citrix could be handled better like their nGenius product line (which does an excellent job) it copes with the centralised type of deployment TruView covers."

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

Pricing and Cost Advice

"The tool is cheaply priced."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"The pricing works out well for us, given our environment and where we are."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"Centreon is an open source product. Thus, there is no need for licensing."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

More Centreon pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Government

Comms Service Provider

21%

Construction Company

13%

Financial Services Firm

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What needs improvement with TruView?

We have faced delays in data retrieval and the lack of support due to the product being out of service.

See all answers

What is your primary use case for TruView?

We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...

See all answers

What advice do you have for others considering TruView?

Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...

See all answers

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Compared 7% of the time

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Compared 6% of the time

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Compared 13% of the time

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Compared 9% of the time

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Compared 9% of the time

ClearSight Analyzer vs TruView

Compared 9% of the time

LiveNX vs TruView

Compared 9% of the time

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Product Reports

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Buyer's Guide

TruView

April 2026

Download TruView product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

TruView streamlines data analytics by offering comprehensive features that empower users to efficiently manage and interpret large datasets. It is designed for those who seek precision and depth in their analytics tools.

TruView is a versatile analytics tool tailored for expert users who require detailed insights and powerful data processing capabilities. It is crafted to accommodate extensive data volumes, offering flexible integration options and customizable analytics for precise decision-making. TruView is recognized for its speed and accuracy, supporting users in achieving data-driven insights efficiently.

What are the valuable features of TruView?

Advanced Data Processing: Efficiently handles large datasets without compromising speed.
Customizable Dashboards: Tailors visualizations to meet specific analytical needs.
Seamless Integration: Connects easily with existing data systems for smoother transitions.
Real-time Analytics: Provides up-to-date insights for prompt decision-making.
Comprehensive Reporting: Generates detailed reports for effective data interpretation.

What benefits should users consider in reviews?

Cost Efficiency: Beneficial return on investment through efficient data management.
User Satisfaction: High ratings for reliability and precision from expert users.
Scalability: Adapts to growing data needs without performance loss.
Improved Decision Making: Facilitates timely and informed business decisions.
Time-Saving: Reduces time spent on data analysis with streamlined processes.

TruView's implementation varies across industries such as finance, healthcare, and retail, where it provides tailored solutions to meet sector-specific demands. In finance, it enhances risk assessment and investment strategies. Healthcare facilities leverage it for patient data analytics, while retailers use it to understand consumer behavior and optimize inventory management.

NETSCOUT

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Buyer's Guide

Centreon vs. TruView

April 2026

Free Report: Centreon vs. TruView

Find out what your peers are saying about Centreon vs. TruView and other solutions. Updated: April 2026.

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