We performed a comparison between Appian and Celonis based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."The tech support is quite good."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"The setup is easy."
"The process models provide self-documenting systems."
"It has very flexible adaptation and the ability to save and automate processes."
"It reduces development time in half making us more efficient."
"This is the most complete solution of its kind."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"Celonis’ Process Cockpit is valuable."
"Action Flows are good."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"In my opinion, it's quite an advanced tool."
"The real-time replication was just implemented and is quite useful."
"We can observe the flow and invoices."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"We would like to have more granular control for interface styling."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"It would be helpful if they could categorize processes into tier levels."
"With every upgrade, the product is completely changed."
"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."
"The price is high for us."
"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The pricing policy is not affordable in Ukraine."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
Appian is ranked 5th in Process Mining with 58 reviews while Celonis is ranked 1st in Process Mining with 44 reviews. Appian is rated 8.4, while Celonis is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and Scout Platform.
See our list of best Process Mining vendors.
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