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Celonis vs Reltio Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
Process Mining (2nd)
Reltio Cloud
Ranking in AI Data Analysis
13th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Cloud Master Data Management (MDM) (4th), AI Customer Experience Personalization (18th)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Reltio Cloud is 0.5%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Celonis0.4%
Reltio Cloud0.5%
Other99.1%
AI Data Analysis
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
reviewer2826747 - PeerSpot reviewer
Data Domain Lead at a government with 10,001+ employees
Unified data has created trusted golden records but complex AI matching still needs clearer control
Reltio Cloud has greatly enhanced our data management, and I acknowledge there are areas where our team continues to face challenges. Specifically, the AI-based matching feature operates like a black box, making it difficult to understand why certain records are matched or not matched accurately. If there could be better visual debugging and clarity regarding why records are matched, it would significantly aid our decision-making process. The technical configuration, particularly regarding data models and rule matching, can be overly complex for business users, hence a more user-friendly approach, with simplified guidelines, would be incredibly beneficial. Additionally, data stewardship can present complexities, and clearer actions can facilitate addressing these challenges. Performance issues can arise with larger data models and numerous data sources impacting system use, hence enhancements in optimization and ready-to-use features for complex configurations are essential. Pricing can also be convoluted; therefore, a clearer cost model would aid users in comprehending the structure. While data lineage has its merits, it is complex to interpret; thus, improved visualization would greatly benefit users. Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis’ Process Cockpit is valuable."
"We like the process mining capabilities."
"In my Celonis experience, it is easy to use and has higher AI capabilities."
"One of the vital features is the solution's easy integration with varying sources"
"It's the first solution that combines business competence and capabilities with technological capabilities."
"For O2C alone, we found automation opportunities for 7000 hours, making the ROI recovered within 9 to 11 months."
"They have a very unique product because it gives the user a dashboard, and end-users can easily evaluate the differences and get the required output."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"It is a scalable product, and the scalability is good. We can configure users."
"The most valuable feature is real-time synchronization. You can see the events as soon as they are posted within a couple of fraction seconds."
"Reltio Cloud has positively impacted my organization by reducing the amount of manual effort needed and making it easy to manage downstream systems."
"Reltio Cloud offers advantages over competitors, including a dashboard with a good amount of detail that looks significantly better than Informatica or Stibo."
"There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times."
"Its user interface is different from that of other MDM solutions like Informatica"
"Reltio Cloud has positively impacted my organization because we were able to promote our data and sell data to our customers."
"The solution saves 30% to 40% of our time."
 

Cons

"It could be less expensive."
"I have experienced lags in response times from customer service. We are not always receiving responses on time."
"The support costs are very high."
"The cost of Celonis is not competitive when compared to similar tools on the market."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"Celonis is not entirely stable."
"The price is high for us."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"Sometimes, the service goes down for maintenance or when we run a lot of jobs so things get pushed to the queue and results don't get delivered on time."
"Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."
"AI features should be introduced in Reltio more."
"What could be improved about Reltio Cloud was minimal."
"The customer support is adequate, but not exceptional."
"Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement."
"We need manual data modeling and configuration to tailor the platform to our requirements."
"The solution's UI could be enhanced, and its record filtering could be expanded."
 

Pricing and Cost Advice

"The cost of the software for us or the client is on the higher end."
"It is only affordable for large or public companies."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"Celonis is cost-effective."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"Though Celonis is a bit pricey, it is worth it."
"Celonis offers free learning possibilities. I am using the free version of Celonis."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
12%
Manufacturing Company
12%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What needs improvement with Reltio Cloud?
In future updates of Reltio Cloud, I would like to see features such as AI for match and merge, which can create predefined AI address doctors and match and merge for customer data, easily integrat...
What is your primary use case for Reltio Cloud?
I use Reltio Cloud for customer data management, specifically for C-MDM purposes.
What advice do you have for others considering Reltio Cloud?
Reltio Cloud was not purchased through AWS Marketplace or directly from the vendor. It was already available in my company at that time, so I used the system to showcase its capabilities. What coul...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
iMiDiA, Slalom, MeritDirect, Cognizant
Find out what your peers are saying about Celonis vs. Reltio Cloud and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.