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Celonis vs Pinecone comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Process Mining (2nd)
Pinecone
Ranking in AI Data Analysis
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Vector Databases (6th), AI Content Creation (3rd)
 

Mindshare comparison

As of January 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.5%. The mindshare of Pinecone is 0.6%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Market Share Distribution
ProductMarket Share (%)
Celonis0.5%
Pinecone0.6%
Other98.9%
AI Data Analysis
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Pradeep Gudipati - PeerSpot reviewer
Chief Technology Advisor at Kovaad technologies Pvt Ltd
Faced challenges with metadata filtering but have achieved reliable long-term memory for chat applications
We were looking at multiple options for a vector database, and we found Pinecone to be the easiest to integrate into our solution. Plus, it has a very generous free tier, which helps us as a startup. The best features Pinecone offers are quick setup and good indexing for us. The retrieval mechanisms are fast, and the integration with Python as with JavaScript and TypeScript libraries that Pinecone provides are very robust. Authentication is also very good. The namespaces feature allows us to break down or store data for each user separately, reducing interference and maintaining privacy as an important feature. Pinecone has positively impacted our organization by enhancing efficiency for the team, and the long-term effect has been that the chats have become much more personalized due to the memory added through a vector database. We are seeing that the trainees getting trained on the platform are more satisfied with the results or messages generated by AI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the stability a ten out of ten. It's very good. It offers good data consistently."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."
"With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard and so we can see the differences between the pricing over the previous years."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"The most valuable feature of Pinecone is its managed service aspect. There are many vector databases available, but Pinecone stands out in the market. It is very flexible, allowing us to input any kind of data dimensions into the platform. This makes it easy to use for both technical and non-technical users."
"Pinecone has positively impacted our organization by enhancing efficiency for the team, and the long-term effect has been that the chats have become much more personalized due to the memory added through a vector database."
"The product's setup phase was easy."
"Pinecone's integration with AWS was seamless."
"We chose Pinecone because it covers most of the use cases."
"The semantic search capability is very good."
"The best thing about Pinecone is its private local host feature. It displays all the maintenance parameters and lets us view the data sent to the database. We can also see the status of the CD and which application it corresponds to."
"The most valuable features of the solution are similarity search and maximal marginal relevance search for retrieval purposes."
 

Cons

"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"The data modeling features could be more intuitive."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"The technical support is very bad."
"It requires specialized expertise to set it up in the backend. I need knowledgeable data and process people who understand the tool and also my processes."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"The product must focus on training for low-code and no-code people."
"Pinecone is good as it is, but had it been on AWS infrastructure, we wouldn't experience some network lags because it's outside AWS."
"The product fails to offer a serverless type of storage capacity."
"If Pinecone gave us RAG as a service, we'd be more than happy to use that."
"One major issue I have noticed with Pinecone is that it does not allow me to search based on metadata."
"I want to suggest that Pinecone requires a login and API key, but I would prefer not to have a login system and to use the environment directly."
"For testing purposes, the product should offer support locally as it is one area where the tool has shortcomings."
"Onboarding could be better and smoother."
"One major issue I have noticed with Pinecone is that it does not allow me to search based on metadata."
 

Pricing and Cost Advice

"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"The pricing is reasonable."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The solution is quite expensive."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
"Though Celonis is a bit pricey, it is worth it."
"The solution’s pricing is high when compared to other process mining tools."
"Pinecone is not cheap; it's actually quite expensive. We find that using Pinecone can raise our budget significantly. On the other hand, using open-source options is more budget-friendly."
"The solution is relatively cheaper than other vector DBs in the market."
"I have experience with the tool's free version."
"I think Pinecone is cheaper to use than other options I've explored. However, I also remember that they offer a paid version."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
11%
Financial Services Firm
10%
Energy/Utilities Company
6%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise44
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What do you like most about Pinecone?
We chose Pinecone because it covers most of the use cases.
What needs improvement with Pinecone?
I give Pinecone a nine out of ten because I hope it provides an end-to-end agentic solution, but currently, it doesn't have those agentic capabilities, meaning I have to create a Streamlit applicat...
What is your primary use case for Pinecone?
My main use case for Pinecone is creating vector indexes for GenAI applications. A specific example of how I use Pinecone in one of my projects is utilizing a RAG pipeline where I take text from PD...
 

Comparisons

 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
1. Airbnb 2. DoorDash 3. Instacart 4. Lyft 5. Pinterest 6. Reddit 7. Slack 8. Snapchat 9. Spotify 10. TikTok 11. Twitter 12. Uber 13. Zoom 14. Adobe 15. Amazon 16. Apple 17. Facebook 18. Google 19. IBM 20. Microsoft 21. Netflix 22. Salesforce 23. Shopify 24. Square 25. Tesla 26. TikTok 27. Twitch 28. Uber Eats 29. WhatsApp 30. Yelp 31. Zillow 32. Zynga
Find out what your peers are saying about Celonis vs. Pinecone and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.