There are difficulties regarding the reporting part. While we have some reporting functionalities, they are not powerful or deep. For instance, the coverage report on a specific effective date provides data effective on the day of the report, which is a significant limitation. Additionally, the available APIs, both inbound and outbound, are not well-developed, preventing the creation of accurate interfaces with other systems. There is also a need to review the reporting infrastructure to build a data lake that would allow customers to access data regardless of the effective date of the information. Moreover, the silos between the different modules need to be removed. Ideally, one would want a report that provides information at the same time from performance and compensation.
