Catchpoint vs OpenText SiteScope comparison

Catchpoint and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #37 with an average rating of 8.0, while OpenText is ranked #18 with an average rating of 8.8. Catchpoint holds a 0.5% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,557 Views
950 Comparison Views

100% willing to recommend

OpenText SiteScope

Read 28 OpenText SiteScope reviews

1,660 Views
1,428 Comparison Views

92% willing to recommend

Catchpoint

OpenText SiteScope

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Catchpoint compete in the field of IT infrastructure monitoring and performance analysis. Catchpoint appears to have the upper hand due to its comprehensive internet performance monitoring and superior end-user experience tracking.

What features are offered by OpenText SiteScope in comparison to Catchpoint?

OpenText SiteScope offers extensive monitoring capabilities for servers, networks, and applications. It is known for its robust features that cover a wide range of IT resources. Catchpoint provides real-time analytics, broad visibility into end-user experience, and advanced monitoring over global locations, specifically for internet performance monitoring.

What areas of improvement can be found in OpenText SiteScope in comparison to Catchpoint?

OpenText SiteScope needs to improve its scalability, simplify the configuration process, and enhance user experience. Catchpoint can enhance integration with other tools, improve user-friendly reporting options, and expand detailed analytics capabilities.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Catchpoint?

OpenText SiteScope users find the deployment process challenging while Catchpoint is known for its straightforward setup. Both products offer commendable customer service, but Catchpoint's ease of deployment combined with responsive support makes it more favorable.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Catchpoint?

OpenText SiteScope has an appealing initial setup cost, but its long-term ROI might not match up. Catchpoint, although perceived to have higher pricing, is considered worth the investment due to its advanced features and resultant higher ROI.

To learn more, read our detailed Catchpoint vs. OpenText SiteScope Report (Updated: July 2025).

Buyer's Guide

Catchpoint vs. OpenText SiteScope

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (58th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers three different ways of slicing data to look for abnormalities."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"Catchpoint provides a great amount of information."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

More OpenText SiteScope pros

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Catchpoint can be improved by focusing solely on network monitoring."

More Catchpoint cons

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"More out of the box Cloud integration and capabilities."

More OpenText SiteScope cons

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

"In terms of licensing fees, I believe they were slightly higher."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

More OpenText SiteScope pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Retailer

14%

Real Estate/Law Firm

11%

Computer Software Company

Financial Services Firm

25%

Manufacturing Company

15%

Computer Software Company

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

Integration related to other applications with OpenText SiteScope is effective, as we are using both functionalities in our environment. The integration for other applications related to alerts and...

See all answers

Comparisons

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Compared 23% of the time

Datadog vs Catchpoint

Compared 14% of the time

ThousandEyes vs Catchpoint

Compared 13% of the time

New Relic vs Catchpoint

Compared 12% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

More Catchpoint Competitors

Dynatrace vs OpenText SiteScope

Compared 13% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

Grafana vs OpenText SiteScope

Compared 11% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 9% of the time

OpenText Real User Monitoring vs OpenText SiteScope

Compared 9% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Catchpoint

July 2025

Download Catchpoint product report

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Sample Customers

Information Not Available

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Catchpoint vs. OpenText SiteScope

July 2025

Free Report: Catchpoint vs. OpenText SiteScope

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