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Casepoint vs Smarsh Enterprise Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Casepoint
Ranking in eDiscovery
15th
Average Rating
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Smarsh Enterprise Platform
Ranking in eDiscovery
9th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eDiscovery category, the mindshare of Casepoint is 2.0%, down from 2.5% compared to the previous year. The mindshare of Smarsh Enterprise Platform is 4.0%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Smarsh Enterprise Platform4.0%
Casepoint2.0%
Other94.0%
eDiscovery
 

Featured Reviews

reviewer1604448 - PeerSpot reviewer
Partner at a legal firm with 11-50 employees
Overpriced for storing documents, it is not user-friendly, and the support is paid hourly
I hate everything about it this product. It is not user-friendly. There is maybe one person in our office who has any proficiency with it. I don't like it at all. For litigation, what I wanted was a one-stop shop. Once the document is produced as an exhibit for example, then I want to be able to annotate on that document and use that during my trial versus using Casepoint for the production. However, I now have to somehow download that production into several PDFs. I can't use the sort feature or other features. I would prefer to leave it on Casepoint because now I have tagged it for witnesses, which is helpful in litigation, but the notes features on Casepoint is a tiny box in the bottom right of the document and that is not really helpful to me because of the way that I use documents in the trial is, for example, if you are going to be my witness, I draft a direct examination of you. When I get to the point in my direct examination where I want to cover an exhibit that I'm trying to admit with you, I hyperlink that. The document that I have hyperlinked has my questions and notes on the document, that I'm going to ask you about, but I can't do that in Casepoint.
reviewer2902509 - PeerSpot reviewer
Managing Director at a hospitality company with 11-50 employees
Compliance monitoring has created a trustworthy, well-documented record of all team communications
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools. I understand this is something that Smarsh is pursuing to improve, and it is evolving over time. The issue is to develop something that the user finds frictionless; most tools are totally frictionless, and for example, the Teams solution is amazing because when they operate it, they see no difference at all before and after implementing the tool. It is fantastic and state of the art, but WhatsApp, unfortunately, is not the same experience due to Meta's restrictions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Casepoint is scalable, and I don't have any issues with the scalability of this solution; it manages what we need as far as size."
"Casepoint is very stable."
"The initial setup was quite straightforward. It's really just a matter of plug-and-play."
"In my opinion, the best features Smarsh Enterprise Platform offers are how really easy it is to set up and very fast to start using, along with being trustworthy."
 

Cons

"I hate everything about it this product. It is not user-friendly."
"The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."
"I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools."
 

Pricing and Cost Advice

"It's ridiculously overpriced and the bills are ridiculous."
Information not available
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Comms Service Provider
14%
Real Estate/Law Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Micro Focus eDiscovery, Autonomy eDiscovery, HPE Autonomy eDiscovery, HPE eDiscovery, Actiance
 

Overview

 

Sample Customers

BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP
Bank AlJazira, MTS India, Vodafone Ireland
Find out what your peers are saying about Commvault, Microsoft, Google and others in eDiscovery. Updated: September 2026.
914,262 professionals have used our research since 2012.