Casepoint vs Microsoft Purview eDiscovery comparison

Casepoint and Microsoft are both solutions in the eDiscovery category. Casepoint is ranked #10, while Microsoft is ranked #2 with an average rating of 7.5. Casepoint holds a 3.0% mindshare in eD, compared to Microsoft’s 26.7% mindshare. Additionally, 50% of Casepoint users are willing to recommend the solution, compared to 87% of Microsoft users who would recommend it.

Casepoint

Read 2 Casepoint reviews

315 Views
136 Comparison Views

50% willing to recommend

Microsoft Purview eDiscovery

Read 8 Microsoft Purview eDiscovery reviews

1,557 Views
1,247 Comparison Views

87% willing to recommend

Casepoint

Microsoft Purview eDiscovery

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Executive SummaryUpdated on Oct 6, 2024

Casepoint and Microsoft Purview eDiscovery are prominent solutions in the eDiscovery market. Casepoint has advantages in support and cost-effectiveness, while Microsoft Purview eDiscovery offers robust features beneficial despite higher pricing.

Features: Casepoint is recognized for intuitive tools, enabling effective document management and streamlined workflows. Its user-centric design is appreciated by users. Microsoft Purview eDiscovery is commended for comprehensive integration with Office 365, AI-driven search capabilities, and broader feature set, making it suitable for users heavily invested in Microsoft platforms.

Room for Improvement: Casepoint users express the need for enhanced analytic tools, more frequent updates, and additional customization options. Microsoft Purview eDiscovery users suggest improvements in onboarding support, increased customization options, and more responsive customer support service.

Ease of Deployment and Customer Service: Deployment is reported to be smooth for Casepoint, with users appreciating attentive customer service. Microsoft Purview eDiscovery benefits from seamless integration with Microsoft ecosystems, though challenges with initial setup and support responsiveness are noted by some users.

Pricing and ROI: Casepoint is viewed as cost-effective with quicker ROI, appealing to budget-conscious buyers. Microsoft Purview eDiscovery is more expensive but justified by its extensive feature set and integrations, providing value over time for organizations investing in Microsoft platforms.

To learn more, read our detailed Casepoint vs. Microsoft Purview eDiscovery Report (Updated: April 2025).

Buyer's Guide

Casepoint vs. Microsoft Purview eDiscovery

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Casepoint

Ranking in eDiscovery

10th

Average Rating

5.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Purview eDiscovery

Ranking in eDiscovery

2nd

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Microsoft Security Suite (24th)

Mindshare comparison

As of May 2025, in the eDiscovery category, the mindshare of Casepoint is 3.0%, up from 1.6% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 26.7%, up from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery

Featured Reviews

reviewer1512759

Claims Administration Senior Coordinator at a insurance company with 10,001+ employees

A reliable solution that could benefit from some adjustment, stability-wise

The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders. It only happens once every three months, but it's a nuisance more so than anything else. The other applications we use, when the software is updated, we don't have to reset our passwords. That's the biggest pain point there. Usually, when they update Casepoint, there are usually some glitches that need to be ironed out. not always, but sometimes. My biggest pain point would be the password reset. Sometimes it freezes with can be aggravating.

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Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Tasks that took an entire day before we implemented the solution now take just 30 minutes.

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Casepoint is scalable. I don't have any issues with the scalability of this solution."

"The initial setup was quite straightforward. It's really just a matter of plug-and-play."

"I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform."

"Our legal team benefits from using Microsoft Purview eDiscovery."

"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."

"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."

"Purview eDiscovery has made it significantly easier to handle rare litigation requests."

"The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms."

"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."

"The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data."

More Microsoft Purview eDiscovery pros

Cons

"The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."

"I hate everything about it this product. It is not user-friendly."

"I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review."

"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."

"Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."

"The query language can be time-consuming to figure out if you don't know it initially."

"It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."

"I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement."

"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."

More Microsoft Purview eDiscovery cons

Pricing and Cost Advice

"It's ridiculously overpriced and the bills are ridiculous."

"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."

"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."

"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."

"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

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Top Industries

By visitors reading reviews

Legal Firm

21%

Financial Services Firm

16%

Government

14%

Computer Software Company

14%

Financial Services Firm

14%

Government

12%

Computer Software Company

11%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Microsoft Purview eDiscovery?

The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...

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What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?

The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.

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What needs improvement with Microsoft Purview eDiscovery?

The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...

See all answers

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Product Reports

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Overview

Casepoint is a technology company focused on the digital transformation of litigation discovery. Casepoint’s cloud-based eDiscovery platform removes significant barriers from the discovery process, enabling legal teams to focus on the art of litigation. Features of Casepoint include a full-strength review platform with artificial intelligence pre-installed, cloud analytics and collections, and robust data processing capabilities all in a single technology platform. Based in the United States and with offices in three continents, Casepoint is repeatedly chosen by leading law firms, multinational corporations, and public sector clients for their largest, end-to-end discovery needs. Casepoint is smarter legal working.

Casepoint

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

Microsoft

Sample Customers

BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP

Information Not Available

Buyer's Guide

Casepoint vs. Microsoft Purview eDiscovery

April 2025

Free Report: Casepoint vs. Microsoft Purview eDiscovery

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