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Carbonite Server vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
46th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
38th
Ranking in Cloud Backup
35th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Disaster Recovery (DR) Software (21st)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. The mindshare of Quorum OnQ is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Quorum OnQ0.9%
Carbonite Server1.0%
Other98.1%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Enhanced filtering for advocate emails
Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The efficiency and convenience are excellent."
"The solution is very stable."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is a free engine to help work with the container."
"One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device."
"The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."
"I have used the BMR (Bare Metal Restore) in several emergencies and it has absolutely saved my bacon."
"I like this product because it is easy to use."
"A very high level security environment for secondary data."
"Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."
"Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."
"Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."
 

Cons

"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"There was a situation I faced in the past when I contacted the tool's support team, and it took them a while to respond."
"I don't love the scheduler, as I think that interface could use an overhaul."
"They need integration with other platforms."
"It would be beneficial if file culling could be more granular."
"I paid for subscription of Firewall. I paid for subscription of endpoint protection. Thet should introduce single subscription for all services."
"It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions"
"The cost could be reduced."
"The user interface needs to be improved."
 

Pricing and Cost Advice

"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"When we quote the price of Quorum to customers, they find it expensive."
"The solution’s pricing is economical."
"When we first got the Quorum the licensing was different."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
"The cost is higher than other software and services, but it is an absolute must-have."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"The upfront cost of purchasing a license for the hardware is quite steep."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Healthcare Company
7%
Comms Service Provider
12%
Computer Software Company
10%
Performing Arts
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business19
Large Enterprise4
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

Carbonite Recover Backup
OnQ
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
LCL Bulk Transport
Find out what your peers are saying about Carbonite Server vs. Quorum OnQ and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.