Carbonite Server vs Quorum OnQ comparison

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It seems reliable and easy to use."

"Easy verification of things is the most valuable feature."

"Technical support handled all our issues quickly and effectively."

"From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production."

"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."

"Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."

"The solution is very cost effective."

"Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."

"The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."

"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."

"One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

"Quorum OnQ can be improved by providing support for other operating systems like Ubuntu."

"Lacks compatibility in terms of supporting other OS."

"The user interface needs to be improved."

"They have radio buttons that allow multiselection, which is not intuitive."

"It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions"

"I would like to see iSCSI support added so that NAS storage servers could be protected. We heavily utilize NAS storage and the risk there is minimal backup options. Currently, we are backing up NAS to NAS which is costly and slow. Being able to integrate NAS server backup would be the last item on my Quorum bucket list."

"I don't love the scheduler, as I think that interface could use an overhaul."

"The price is high and could be more competitive."

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The cost is higher than other software and services, but it is an absolute must-have."

"The total for our current solution's licensing is about $14,000 for 12 servers for three years."

"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."

"When we quote the price of Quorum to customers, they find it expensive."

"We have never questioned whether it is worth it because it so obviously is a great value."

"When we first got the Quorum the licensing was different."

"The upfront cost of purchasing a license for the hardware is quite steep."

"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."