Carbonite Safe Backup vs Datto Cloud Continuity comparison

Carbonite and datto are both solutions in the Cloud Backup category. Carbonite is ranked #27 with an average rating of 10.0, while datto is ranked #22 with an average rating of 8.0. Carbonite holds a 0.1% mindshare in CB, compared to datto’s 1.1% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 90% of datto users who would recommend it.

Carbonite Safe Backup

Read 1 Carbonite Safe Backup review

91 Views
46 Comparison Views

100% willing to recommend

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

1,272 Views
459 Comparison Views

90% willing to recommend

Carbonite Safe Backup

Datto Cloud Continuity

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Carbonite Safe Backup and Datto Cloud Continuity based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup.

To learn more, read our detailed Cloud Backup Report (Updated: June 2025).

Buyer's Guide

Cloud Backup

June 2025

Download the complete report

Helped 858,469 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Safe Backup

Ranking in Cloud Backup

27th

Average Rating

10.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Datto Cloud Continuity

Ranking in Cloud Backup

22nd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (20th)

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of Carbonite Safe Backup is 0.1%, up from 0.1% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Bert Hickman

Owner at Stoneridge Engineering, LLC

Continuous backup ensures data safety and seamless operation

One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

Read full review

Samuel Torres

Support Engineer Tier II at Security First IT

Has an easy initial setup process, but its scalability features need improvement

We use Datto Cloud Continuity for backup computers for end users. We download an agent from the data web page, install it on the client’s computer, and start creating the backup image. Later, it synchronizes with the cloud for the backup process. The platform provides a faster backup process. We…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."

"I would recommend Carbonite to others with simple requirements. It does exactly what I need."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The product's initial setup phase is easy."

"The platform provides a faster backup process."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The solution has the capability to scale well."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

Cons

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"I don't have any feedback to provide in terms of features that may be lacking."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"The product's scalability features could be even better."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

Pricing and Cost Advice

Information not available

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

858,469 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Carbonite Safe Backup?

My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.

See all answers

What needs improvement with Carbonite Safe Backup?

In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...

See all answers

What is your primary use case for Carbonite Safe Backup?

I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.

See all answers

What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

See all answers

What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

Comparisons

SugarSync vs Carbonite Safe Backup

Compared 100% of the time

More Carbonite Safe Backup Competitors

Acronis Cyber Protect vs Datto Cloud Continuity

Compared 18% of the time

AvePoint Cloud Backup vs Datto Cloud Continuity

Compared 11% of the time

N-able Cove Data Protection vs Datto Cloud Continuity

Compared 10% of the time

Rubrik vs Datto Cloud Continuity

Compared 10% of the time

Commvault Cloud vs Datto Cloud Continuity

Compared 9% of the time

More Datto Cloud Continuity Competitors

Product Reports

Buyer's Guide

Cloud Backup

June 2025

Download Carbonite Safe Backup product report

Buyer's Guide

Datto Cloud Continuity

June 2025

Download Datto Cloud Continuity product report

Also Known As

No data available

Datto Cloud Continuity for PCs

Overview

Carbonite Safe Backup offers a reliable and secure cloud-based data protection solution tailored for home and business users seeking efficient backup and recovery capabilities.

Designed for individuals and organizations, Carbonite Safe Backup provides seamless data backup with features that ensure data integrity and accessibility. Ideal for environments where data protection is critical, it helps in maintaining business continuity by safeguarding important information from unexpected data loss. Users appreciate its integration capabilities with other tools and its user-friendly setup, ensuring smooth operational workflows.

What are the key features of Carbonite Safe Backup?

Automatic Cloud Backup: Protects data continuously without manual intervention.
Remote File Access: Allows users to access files from any location via the cloud.
Encryption and Security: Ensures data is encrypted at rest and during transmission.
Versioning and File Retention: Offers multiple file versions and backups to reduce data loss risks.

What benefits and ROI should users look for?

Cost Efficiency: Reduces the cost of data loss with affordable subscription options.
Business Continuity: Ensures uninterrupted operations through reliable data recovery.
User Satisfaction: Simplifies data management, enhancing confidence in data security.

In industries like healthcare and finance, data protection is crucial. Carbonite Safe Backup finds applications by offering solutions that comply with strict regulatory requirements while providing scalable data backup and recovery options. It integrates with existing IT infrastructures to streamline backup processes without disrupting day-to-day operations.

Carbonite

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: June 2025.

DOWNLOAD NOW

858,469 professionals have used our research since 2012.

See our list of best Cloud Backup vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.