Carbonite Safe Backup vs Carbonite Server comparison

Carbonite and OpenText are both solutions in the Cloud Backup category. Carbonite is ranked #33 with an average rating of 10.0, while OpenText is ranked #44. Carbonite holds a 0.5% mindshare in CB, compared to OpenText’s 1.4% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Carbonite Safe Backup

Read 1 Carbonite Safe Backup review

697 Views
697 Comparison Views

100% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

3,168 Views
1,869 Comparison Views

100% willing to recommend

Carbonite Safe Backup

Carbonite Server

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Carbonite Safe Backup and Carbonite Server based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup.

To learn more, read our detailed Cloud Backup Report (Updated: May 2026).

Buyer's Guide

Cloud Backup

May 2026

Download the complete report

Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Safe Backup

Ranking in Cloud Backup

33rd

Average Rating

10.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Carbonite Server

Ranking in Cloud Backup

44th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (56th)

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Carbonite Safe Backup is 0.5%, up from 0.1% compared to the previous year. The mindshare of Carbonite Server is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Carbonite Safe Backup	0.5%
Carbonite Server	1.4%
Other	98.1%

Cloud Backup

Featured Reviews

Bert Hickman

Owner at Stoneridge Engineering, LLC

Continuous backup ensures data safety and seamless operation

One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

Read full review

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend Carbonite to others with simple requirements. It does exactly what I need."

"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"It seems reliable and easy to use."

"Easy verification of things is the most valuable feature."

"Technical support handled all our issues quickly and effectively."

"The solution is very stable."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

Cons

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"When you have to restore it, Carbonite takes a lot of time."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

More Carbonite Server cons

Pricing and Cost Advice

Information not available

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

893,244 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

10%

Comms Service Provider

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Carbonite Safe Backup?

My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.

See all answers

What needs improvement with Carbonite Safe Backup?

In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...

See all answers

What is your primary use case for Carbonite Safe Backup?

I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.

See all answers

Ask a question

Earn 20 points

Comparisons

SugarSync vs Carbonite Safe Backup

Compared 29% of the time

CloudBacko Backup vs Carbonite Safe Backup

Compared 19% of the time

CrashPlan vs Carbonite Safe Backup

Compared 13% of the time

Synology C2 Backup vs Carbonite Safe Backup

Compared 10% of the time

iDrive vs Carbonite Safe Backup

Compared 10% of the time

More Carbonite Safe Backup Competitors

HPE Zerto Software vs Carbonite Server

Compared 5% of the time

Veeam Data Platform vs Carbonite Server

Compared 4% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 4% of the time

SugarSync vs Carbonite Server

Compared 3% of the time

Dell Avamar vs Carbonite Server

Compared 3% of the time

More Carbonite Server Competitors

Product Reports

Buyer's Guide

Cloud Backup

May 2026

Download Carbonite Safe Backup product report

Buyer's Guide

Cloud Backup

May 2026

Download Carbonite Server product report

Also Known As

No data available

Carbonite Recover Backup

Overview

Carbonite Safe Backup offers a reliable and secure cloud-based data protection solution tailored for home and business users seeking efficient backup and recovery capabilities.

Designed for individuals and organizations, Carbonite Safe Backup provides seamless data backup with features that ensure data integrity and accessibility. Ideal for environments where data protection is critical, it helps in maintaining business continuity by safeguarding important information from unexpected data loss. Users appreciate its integration capabilities with other tools and its user-friendly setup, ensuring smooth operational workflows.

What are the key features of Carbonite Safe Backup?

Automatic Cloud Backup: Protects data continuously without manual intervention.
Remote File Access: Allows users to access files from any location via the cloud.
Encryption and Security: Ensures data is encrypted at rest and during transmission.
Versioning and File Retention: Offers multiple file versions and backups to reduce data loss risks.

What benefits and ROI should users look for?

Cost Efficiency: Reduces the cost of data loss with affordable subscription options.
Business Continuity: Ensures uninterrupted operations through reliable data recovery.
User Satisfaction: Simplifies data management, enhancing confidence in data security.

In industries like healthcare and finance, data protection is crucial. Carbonite Safe Backup finds applications by offering solutions that comply with strict regulatory requirements while providing scalable data backup and recovery options. It integrates with existing IT infrastructures to streamline backup processes without disrupting day-to-day operations.

Carbonite

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Sample Customers

Information Not Available

INLINE Commercial Construction, Hamilton County

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: May 2026.

DOWNLOAD NOW

893,244 professionals have used our research since 2012.

See our list of best Cloud Backup vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.