We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
More Secureworks Red Cloak Threat Detection and Response [EOL] Pros →
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Integration and scalability are the most valuable."
"There are some automated network response portions that we want to turn up."
More Secureworks Red Cloak Threat Detection and Response [EOL] Cons →
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"It's not simple."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"The threat intelligence feed could use some fine tweaking."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
Earn 20 points
Secureworks Red Cloak Threat Detection and Response [EOL] doesn't meet the minimum requirements to be ranked in Security Incident Response while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. Secureworks Red Cloak Threat Detection and Response [EOL] is rated 8.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Secureworks Red Cloak Threat Detection and Response [EOL] writes "Simple deployment with good reports and dashboard". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Secureworks Red Cloak Threat Detection and Response [EOL] is most compared with VMware Carbon Black Endpoint, Cisco SecureX and Splunk SOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR.
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