We performed a comparison between Carbon Black CB Defense and CrowdStrike Falcon based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"It is a scalable solution...The initial setup was straightforward."
"The initial setup was fairly easy."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"We can access computers remotely if we need to."
"I found the offline scanning to be particularly useful."
"The stability is very good."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"Falcon's best feature is its detection and blocking of threats."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"This product has issues with the number of false positives that it reports."
"It could be improved in connection with artificial intelligence and IoT."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"There is room for improvement in the support and service team."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"The local technical support is very poor, but the support from headquarters is very nice."
"Technical support could be better than what is currently offered."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"The price is too high."
"The ability to receive text alerts natively in the console would be kind of cool."
"The pricing is a bit too high."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"Falcon could include more integrative features."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
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Carbon Black CB Defense is ranked 15th in EPP (Endpoint Protection for Business) with 25 reviews while CrowdStrike Falcon is ranked 2nd in EPP (Endpoint Protection for Business) with 50 reviews. Carbon Black CB Defense is rated 7.6, while CrowdStrike Falcon is rated 8.6. The top reviewer of Carbon Black CB Defense writes "The manage, detect, and response feature enables Carbon Black to continuously check logs and advise us on how to improve some of the policies". On the other hand, the top reviewer of CrowdStrike Falcon writes "Robust threat hunting and great ability to do on-keyboard remote response and quarantining of devices". Carbon Black CB Defense is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security, Secureworks Red Cloak Threat Detection and Response and Symantec Endpoint Security, whereas CrowdStrike Falcon is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Darktrace and Trend Micro Deep Security. See our Carbon Black CB Defense vs. CrowdStrike Falcon report.
See our list of best EPP (Endpoint Protection for Business) vendors, best Ransomware Protection vendors, and best EDR (Endpoint Detection and Response) vendors.
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