Camunda vs IBM Case Foundation comparison

Camunda and IBM are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.3, while IBM is ranked #32 with an average rating of 8.0. Camunda holds a 20.9% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Camunda

Read 76 Camunda reviews

19,859 Views
13,592 Comparison Views

89% willing to recommend

IBM Case Foundation

Read 13 IBM Case Foundation reviews

298 Views
204 Comparison Views

86% willing to recommend

Camunda

IBM Case Foundation

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Executive SummaryUpdated on Mar 9, 2025

IBM Case Foundation and Camunda compete in workflow automation and business process management. Camunda has the upper hand in adaptability and faster implementation.

Features: IBM Case Foundation offers advanced integration with enterprise systems, excels in complex case scenarios, and provides detailed analytics. Camunda is known for its lightweight deployment, flexibility, and easy integration with environments like microservices and cloud-native architectures.

Room for Improvement: IBM Case Foundation can improve its implementation timeline, user interface design, and accessibility for non-technical users. Camunda could enhance ease of customization for less technical personnel, expand its feature set for enterprise environments, and provide more detailed documentation for advanced configuration.

Ease of Deployment and Customer Service: IBM Case Foundation provides a feature-rich, complex deployment model supported by comprehensive customer service. Camunda offers a streamlined deployment process with swift adaptation but may require more technical expertise for customization, with satisfactory customer support.

Pricing and ROI: IBM Case Foundation involves high upfront costs and aligns with large-scale needs, leading to longer ROI timelines. Camunda offers a subscription pricing model with lower initial expenses and promising ROI, appealing to businesses seeking rapid deployment and cost-effective scalability.

To learn more, read our detailed Camunda vs. IBM Case Foundation Report (Updated: April 2025).

Buyer's Guide

Camunda vs. IBM Case Foundation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (1st), Process Automation (1st)

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Camunda is 20.9%, down from 21.1% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

FABIO NAGAO

Chief Technology Officer at Looplex SA

Reduces costs with hardware abstraction and simplifies scaling

There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Camunda Platform has a very good interface for workflow and business process design."

"Camunda serves as an automation library and provides lightweight deployment to the cloud."

"Camunda's most valuable feature is its ability to integrate with different products."

"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."

"Its flexibility stands out as the most valuable feature."

"We are documenting all of the processors and VPN. Then we are sharing it with our business users."

"The architectural part of Camunda for workflow design is highly valuable, especially the Camunda Modeler, which allows quick process design and implementation."

"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."

More Camunda pros

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"It is easy to set up workflows that notify the user depending on certain events."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"The solution is scalable."

"It's very easy."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

More IBM Case Foundation pros

Cons

"Documentation can be improved."

"In the future, I would like to see better transactional integrity."

"Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."

"Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI."

"The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."

"The product does not have a dictionary."

"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."

"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."

More Camunda cons

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The solution can be quite expensive."

"The cloud version could use more stability."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"The service as it currently stands is out-of-date and lacks flexibility."

"The limitation is only for customization because IBM doesn't support it."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

More IBM Case Foundation cons

Pricing and Cost Advice

"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."

"We're using the open-source version for now."

"The open-source version of the product is free to use."

"Licensing costs are anywhere from $80,000 to $100,000 USD per year."

"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."

"The cost of this solution is better than some competing products."

"There is a bit of scope for improvement in how the licensing and pricing are done. They are based on the number of processing instances you execute on the cluster... but on the self-hosted mode, the pricing model should be customized."

"Its price is decent. Everything is included in the license. The Community version is also good to start with. We are using the Community version."

More Camunda pricing and cost advice

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Government

Manufacturing Company

Computer Software Company

19%

Insurance Company

12%

Government

10%

University

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

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Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

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Comparisons

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Compared 11% of the time

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Compared 8% of the time

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IBM BPM vs Camunda

Compared 7% of the time

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IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

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Product Reports

Buyer's Guide

Camunda

May 2025

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Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Also Known As

Camunda BPM

Case Foundation, FileNet Business Process Manager

Overview

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Camunda

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Suncorp Group Limited

Buyer's Guide

Camunda vs. IBM Case Foundation

April 2025

Free Report: Camunda vs. IBM Case Foundation

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