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Broadcom Service Virtualization vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
Eggplant Test
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (8th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (13th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 32.0%, down 34.2% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.9% mindshare, up 3.3% since last year.
Service Virtualization
Test Automation Tools
 

Featured Reviews

DM
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to vary the responses very easily (randomize, pick-lists, etc.)."
"There are several areas that are easily configurable."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"The most valuable features include the capability to use other program languages such as PLSQR, JAVA, .NET."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"It is definitely scalable."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"The most valuable features would be the image recognition and the OCR."
"It provides very strong cross-platform support."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"It is easy to set up."
 

Cons

"More examples of portal-based virtualization."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"UI should be more user friendly: better usability, more testing oriented."
"Needs some additional lightweight, portable elements."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"It has low productivity."
"The solution would crash from time to time."
"A step forward would be to have event support, because it is more or less linear at the moment."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"The language is too specific; it is just for Eggplant."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There are additional fees for advanced-level technical support."
"There is a yearly licensing cost, and I would give it a four out of five."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"Eggplant Test is a very expensive solution."
"It probably has a yearly license."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
14%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
15%
Manufacturing Company
13%
Computer Software Company
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about Broadcom, OpenText, Parasoft and others in Service Virtualization. Updated: June 2025.
861,524 professionals have used our research since 2012.