Boomi AtomSphere Flow vs ServiceNow Now Platform comparison

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521 views|426 comparisons
100% willing to recommend
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1,679 views|1,148 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Boomi AtomSphere Flow and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Boomi AtomSphere Flow vs. ServiceNow Now Platform Report (Updated: March 2024).
770,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's most valuable feature is its core integration with Boomi AtomSphere because it's extremely easy to tap into any informational system of a company.""In the long run, if you have a good team, solution architect, and an architect from Boomi's side, then it is a good tool from an ROI perspective since it can help save money.""Boomi AtomSphere Flow is very easy to develop and maintain compared to other tools like SAP HANA Cloud Integration or Cloud Platform.""Boomi AtomSphere Flow is integrated through APIs, it exposes the API and any product can call the APIs in the queue. Additionally, it is secure."

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"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""We have seen a big improvement in the experience that we want to create for our end users.""The product's most advantageous feature is platform innovation.""The initial setup is very straightforward.""The level of automation within the platform is great.""The solution is very comprehensive.""The simplicity is great.""The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."

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Cons
"The solution's user interface building needs improvement.""Its stability could be improved.""The solution could improve by being more user-friendly. The whole solution is used through an interface and it could always be improved.""The development effort with Boomi AtomSphere Flow is more when you compare it with other tools, which is a drawback and an area of improvement."

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"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it.""From an improvement perspective, the product's complicated initial setup phase can be made a bit easier.""The pricing model is complex and needs to be both lowered and simplified.""The cost has room for improvement. It is currently expensive.""The integration towards other ERP systems could be improved.""They should reduce the solution's cost and make it more affordable for buyers.""Bug and defect management are not available in ServiceNow.""We would like to see AI used to automate some of the functionality in this solution."

More ServiceNow Now Platform Cons →

Pricing and Cost Advice
  • "When you use Boomi AtomSphere Flow in production, you have to pay for licenses. The solution is not expensive but it could be cheaper."
  • "Since its pricing positioning has a different construction with respect to its competitors, the solution is sometimes way more expensive and sometimes less expensive."
  • More Boomi AtomSphere Flow Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's most valuable feature is its core integration with Boomi AtomSphere because it's extremely easy to tap into any informational system of a company.
    Top Answer:Since its pricing positioning has a different construction with respect to its competitors, the solution is sometimes way more expensive and sometimes less expensive.
    Top Answer:We are an Italian company, and we see difficulty proposing products like Boomi AtomSphere Flow to the government due to its cloud nature. The solution's user interface building needs improvement.
    Top Answer:The integration with other tools is pretty good.
    Top Answer:I would rate the pricing an eight out of ten, with ten being very expensive solution. There are other solutions in the market that might be better suited for simpler use cases.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    521
    Comparisons
    426
    Reviews
    3
    Average Words per Review
    688
    Rating
    8.0
    Views
    1,679
    Comparisons
    1,148
    Reviews
    24
    Average Words per Review
    514
    Rating
    8.6
    Comparisons
    Also Known As
    Boomi Flow
    Learn More
    Overview

    Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    bioventus, AM Transport Services
    experian, beachbody, health partners
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm10%
    Manufacturing Company9%
    Government5%
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government9%
    Company Size
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Boomi AtomSphere Flow vs. ServiceNow Now Platform
    March 2024
    Find out what your peers are saying about Boomi AtomSphere Flow vs. ServiceNow Now Platform and other solutions. Updated: March 2024.
    770,924 professionals have used our research since 2012.

    Boomi AtomSphere Flow is ranked 19th in Low-Code Development Platforms with 4 reviews while ServiceNow Now Platform is ranked 8th in Low-Code Development Platforms with 34 reviews. Boomi AtomSphere Flow is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Boomi AtomSphere Flow writes "A competent solution for integrating enterprise-grade software". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Boomi AtomSphere Flow is most compared with Microsoft Power Apps, Apache Airflow, Camunda, Pega BPM and Mendix, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our Boomi AtomSphere Flow vs. ServiceNow Now Platform report.

    See our list of best Low-Code Development Platforms vendors.

    We monitor all Low-Code Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.