IBM BPM and Boomi AtomSphere Flow are competing in the workflow automation category. Boomi AtomSphere Flow appears to have an advantage due to its innovative features and cloud connectivity, despite its higher cost.
Features: IBM BPM provides robust integration and enterprise-level process management, allowing for comprehensive process modeling, deep customization, and strong integration capabilities. Boomi AtomSphere Flow offers low-code development and cloud-native integration, making it suitable for rapid deployments and enhanced scalability, with a user-friendly experience for developers.
Room for Improvement: IBM BPM could benefit from simplifying its initial deployment and enhancing its user interface. Its integration process might also be streamlined for quicker onboarding. Boomi AtomSphere Flow could improve by expanding its support for on-premises integrations and enhancing its analytics capabilities. Additional customization options might also be desired by more mature users.
Ease of Deployment and Customer Service: IBM BPM requires significant upfront efforts suitable for enterprises with dedicated IT teams, whereas Boomi AtomSphere Flow offers quicker implementations due to its cloud-first architecture. Both products have reliable customer service, though IBM BPM might demand more assistance to navigate its extensive functionalities, making Boomi AtomSphere Flow preferable for faster transitions.
Pricing and ROI: IBM BPM involves higher initial setup costs that correspond to its enterprise capacities, offering potential long-term savings when fully utilized. Boomi AtomSphere Flow provides a flexible pricing model that scales with usage, appealing to businesses seeking short-term returns with minimal overhead. IBM BPM's ROI could be realized over an extended time, while Boomi AtomSphere Flow promises quicker ROI due to its swift deployment capabilities.
It lacks clarity on how to reach out, write emails, or understand responsiveness.
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
In terms of scalability, the tool is quite scalable, and I would rate it eight or nine.
I would rate the scalability as nine out of ten, as it effectively scales to meet our clients’ needs.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
The solution maintains high stability, which makes it reliable.
It lacks features like the ESQL scripting language found in IBM's, which makes integration transformations easy.
We are particularly interested in exploring AI features more thoroughly, focusing on next-generation enhancements like ChatGPT.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved.
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
The pricing is considered a bit expensive yet not excessively so, particularly when compared to similar solutions like MuleSoft.
The pricing is good for a small-scale company like ours, and the licensing cost is reasonable.
SAP is more expensive, but IBM BPM is very expensive.
We use Boomi for various types of integrations, such as SFTP integration, database integration, Snowflake integration, and we also perform transformations using maps and scripts.
The most valuable features include the ease of designing Boomi flows and the significant cost savings and reduced time to market they offer our clients.
From IBM BPM, you can track your processes, automate your workflows, and that is what we use it for.
The integration capabilities of IBM BPM are excellent.
| Product | Market Share (%) |
|---|---|
| IBM BPM | 4.6% |
| Boomi AtomSphere Flow | 0.9% |
| Other | 94.5% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 19 |
| Large Enterprise | 72 |
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
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