Try our new research platform with insights from 80,000+ expert users

BMC TrueSight vs Nutanix Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
6.9
Nutanix Prism enhances management efficiency, reduces costs, and provides ROI through staff reduction and streamlined operations despite higher initial costs.
Initially, the CapEx was higher than VMware's, but considering the operational cost over time, it has been beneficial.
You will get 60% ROI with Nutanix Prism on-premises.
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
7.7
Nutanix Prism support is praised for prompt, knowledgeable service, high reliability, and effective resolution of complex issues.
I would rate their technical support a nine out of ten.
Basic means standard business hours support, Production means 24/7, Mission Critical means faster SLA with technical account managers connectivity, and Ultimate means full white-glove support with a dedicated team.
Nutanix's technical support is very good; they are better than other vendors and have supported us well.
The customer gets a single dashboard, single calling point, and single ticketing tool for everything through Nutanix itself.
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
7.8
Nutanix Prism is highly praised for its effortless scalability, supporting large environments with minimal downtime and straightforward expansion.
Nutanix Prism is completely scalable; you can add nodes and disks without using downtime, allowing for easy scaling.
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
7.8
Nutanix Prism is highly reliable and stable, with quick bug resolutions, minor update challenges, and excellent user satisfaction.
The entire Nutanix solution is stable.
I have not experienced any downtimes, crashes, or performance issues with Nutanix Prism.
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
Nutanix Prism needs interface, pricing, and automation improvements, better third-party integration, enhanced analytics, migration ease, and licensing flexibility.
There are some complexities with deployment that could be improved in BMC TrueSight.
The presales and marketing team should inform clients about resource requirements, such as RAM used by CVM, to help manage expectations.
Regarding Nutanix Prism's single pane overview, the limitation is that you cannot troubleshoot all errors from Prism Central; you sometimes need to log into the CLI to change settings such as the IP address of the CVM in the AHV.
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
Enterprise buyers find Nutanix Prism's pricing variable, appreciating features but noting high costs and complex licensing compared to alternatives.
BMC TrueSight licensing costs are on the more expensive side.
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
I hear that Nutanix Prism is more expensive than others, but as a technical person, I don't know the details about the pricing aspect.
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
Nutanix Prism excels with unified management, intuitive interface, automation, and analytics, enhancing IT operations and infrastructure management.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Nutanix Prism is completely scalable; you can add nodes and disks without downtime, allowing for easy scaling.
One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Event Monitoring (7th), IT Infrastructure Monitoring (29th), Cloud Monitoring Software (25th), AIOps (5th)
Nutanix Prism
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
63
Ranking in other categories
Virtualization Management Tools (5th), Data Center Infrastructure Management (6th)
 

Mindshare comparison

BMC TrueSight and Nutanix Prism aren’t in the same category and serve different purposes. BMC TrueSight is designed for IT Infrastructure Monitoring and holds a mindshare of 1.2%, up 1.0% compared to last year.
Nutanix Prism, on the other hand, focuses on Virtualization Management Tools, holds 11.7% mindshare, down 14.4% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.2%
Zabbix11.1%
Datadog4.8%
Other82.9%
IT Infrastructure Monitoring
Virtualization Management Tools Market Share Distribution
ProductMarket Share (%)
Nutanix Prism11.7%
VMware Aria Operations30.0%
IBM Turbonomic13.0%
Other45.3%
Virtualization Management Tools
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
Khurram Hussain - PeerSpot reviewer
Efficiently manage virtual machines with robust disaster recovery
Nutanix Prism is mainly used for our daily operations, similar to VMware. Despite the lack of extraordinary features, it efficiently manages our daily operations now that we are managing our VMs. One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
872,869 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
11%
Retailer
7%
Government
5%
Computer Software Company
26%
Manufacturing Company
8%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise14
Large Enterprise28
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nutanix Prism?
Nutanix Prism offers web scaling, which facilitates easy scaling.
What is your experience regarding pricing and costs for Nutanix Prism?
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
What needs improvement with Nutanix Prism?
I have not noticed any downsides or drawbacks in Nutanix Prism. However, if you want to manage multiple clusters, you need Prism Center. The Prism Element and Prism Center versions are available. P...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about BMC TrueSight vs. Nutanix Prism and other solutions. Updated: July 2020.
872,869 professionals have used our research since 2012.