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BMC TrueSight vs Nutanix Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BMC TrueSight reduces IT costs by automating monitoring, lowering ticket volume, streamlining tools, and reallocating personnel to strategic tasks.
Sentiment score
6.8
Nutanix Prism enhances efficiency by lowering costs, reducing manpower, and improving ROI through simplified management and resource optimization.
You will get 60% ROI with Nutanix Prism on-premises.
Initially, the CapEx was higher than VMware's, but considering the operational cost over time, it has been beneficial.
 

Customer Service

Sentiment score
6.7
BMC TrueSight's customer service is praised for helpfulness but criticized for inconsistent response times and expertise.
Sentiment score
7.9
Nutanix Prism's support is praised for responsiveness, expertise, and efficiency, offering 24/7 global assistance with multiple support tiers.
Basic means standard business hours support, Production means 24/7, Mission Critical means faster SLA with technical account managers connectivity, and Ultimate means full white-glove support with a dedicated team.
They respond within five minutes and provide excellent assistance.
Nutanix support is excellent, and their response time is extremely fast.
 

Scalability Issues

Sentiment score
7.1
BMC TrueSight is scalable for varied environments, though complexities and budget constraints may affect performance in larger deployments.
Sentiment score
7.8
Nutanix Prism offers efficient scalability for enterprises, though resource limits necessitate extra nodes for optimal performance and minimal downtime.
I rate the scalability as ten out of ten.
 

Stability Issues

Sentiment score
7.5
BMC TrueSight is stable when properly configured, with occasional issues resolved by vendor support, praised for reliability.
Sentiment score
7.8
Nutanix Prism is praised for its stability and reliability, with minor issues effectively managed, leading to positive user experiences.
Even after applying the upgrade, we had to patch again as there was a problem with Prism.
The entire Nutanix solution is stable.
 

Room For Improvement

BMC TrueSight struggles with deployment complexity, limited dashboards, costly training, and requires improved AI, cloud monitoring, and documentation.
Nutanix Prism needs interface enhancements, better integration, improved analytics, and automation for enhanced usability and efficient management.
The presales and marketing team should inform clients about resource requirements, such as RAM used by CVM, to help manage expectations.
Additionally, hardware dependency is a concern, as not all hardware devices can be integrated with Prism Central and Prism Element.
 

Setup Cost

BMC TrueSight pricing varies from $80 to $200 per license, depending on volume, complexity, and additional features.
Enterprise buyers find Nutanix Prism's pricing high but appreciate its value and ease despite renewal and licensing concerns.
The cost is high, and the license payment is not easy in Africa due to numerous intermediaries between users and solution providers.
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
 

Valuable Features

BMC TrueSight offers intuitive integration, robust event management, end-to-end visibility, and flexibility across assets with advanced automation.
Nutanix Prism provides centralized management with flexibility and scalability, enhancing IT operations through intuitive dashboards and seamless integration.
It simplifies firmware and software updates, making it hassle-free for IT engineers.
One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Event Monitoring (7th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)
Nutanix Prism
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
Virtualization Management Tools (5th), Data Center Infrastructure Management (4th)
 

Mindshare comparison

BMC TrueSight and Nutanix Prism aren’t in the same category and serve different purposes. BMC TrueSight is designed for IT Infrastructure Monitoring and holds a mindshare of 1.0%, down 1.1% compared to last year.
Nutanix Prism, on the other hand, focuses on Virtualization Management Tools, holds 13.2% mindshare, up 13.2% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Operations Management1.0%
Zabbix12.2%
Datadog5.2%
Other81.6%
IT Infrastructure Monitoring
Virtualization Management Tools Market Share Distribution
ProductMarket Share (%)
Nutanix Prism13.2%
VMware Aria Operations30.9%
IBM Turbonomic13.4%
Other42.50000000000001%
Virtualization Management Tools
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Khurram Hussain - PeerSpot reviewer
Efficiently manage virtual machines with robust disaster recovery
Nutanix Prism is mainly used for our daily operations, similar to VMware. Despite the lack of extraordinary features, it efficiently manages our daily operations now that we are managing our VMs. One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
Computer Software Company
26%
Government
8%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise28
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nutanix Prism?
Nutanix Prism offers web scaling, which facilitates easy scaling.
What is your experience regarding pricing and costs for Nutanix Prism?
At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.
What needs improvement with Nutanix Prism?
I have not noticed any downsides or drawbacks in Nutanix Prism. However, if you want to manage multiple clusters, you need Prism Center. The Prism Element and Prism Center versions are available. P...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about BMC TrueSight vs. Nutanix Prism and other solutions. Updated: July 2020.
867,676 professionals have used our research since 2012.