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BMC TrueSight Operations Management vs SolarWinds NPM comparison

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Featured Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. SolarWinds NPM and other solutions. Updated: January 2022.
564,997 professionals have used our research since 2012.
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Here are some excerpts of what they said:
Pros
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.""Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."

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"The solution has a very good business event manager tool.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

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"The interface is user-friendly, making it easy to use.""Technical support has always been great. They are very responsive. We've been satisfied with their level of support.""A product that is well-tested and trusted in demanding situations.""The most valuable feature of this solution is the monitoring capabilities.""Can easily be interconnected with other management systems.""The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well.""We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down.""The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."

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Cons
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.""Their pricing model needs improvement.""When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.""There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."

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"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution is overly complex.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

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"Having more technical and support resources available in Saudi Arabia would be helpful.""Sometimes there are issues when upgrading to a new version of the product.""The root cause analysis and installation faults are not clear.""It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device.""The solution could be more secure.""Technical support can be slow to respond.""I would like to have a Syslog server module for this product. That would make the solution better.""They have had a rather large security breach in the past. It's cost some companies customers."

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Pricing and Cost Advice
  • "The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
  • "Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
  • More NetApp Cloud Insights Pricing and Cost Advice →

  • "Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "It is relatively inexpensive compared to other products in the same category."
  • "It's expensive and there are costs in addition to the standard licensing."
  • "The price is more expensive than some other products, such as ManageEngine."
  • "I find that the pricing is acceptable."
  • "USD $15,000 annually for maintenance."
  • "It is not an expensive product."
  • "It is too expensive."
  • "The licensing is based on the number of nodes, interfaces, and volumes."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer: 
    I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new… more »
    Top Answer: 
    The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the… more »
    Top Answer: 
    I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user… more »
    Top Answer: 
    It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
    Top Answer: 
    From my point of view, SolarWind is the best tool.
    Top Answer: 
    We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More
    Overview

    NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

    TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

    Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

    Offer
    Remotely Monitor and Optimize Your IT Operations

    Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

    Learn more about BMC TrueSight Operations Management
    Learn more about SolarWinds NPM
    Sample Customers
    Information Not Available
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider18%
    Manufacturing Company9%
    Government7%
    REVIEWERS
    Comms Service Provider30%
    Healthcare Company20%
    Manufacturing Company20%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company40%
    Comms Service Provider16%
    Financial Services Firm7%
    Government7%
    REVIEWERS
    Healthcare Company13%
    Financial Services Firm11%
    Comms Service Provider11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider21%
    Government9%
    Financial Services Firm5%
    Company Size
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise26%
    Large Enterprise69%
    REVIEWERS
    Small Business48%
    Midsize Enterprise9%
    Large Enterprise42%
    REVIEWERS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise23%
    Large Enterprise47%
    Find out what your peers are saying about BMC TrueSight Operations Management vs. SolarWinds NPM and other solutions. Updated: January 2022.
    564,997 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 14th in IT Infrastructure Monitoring with 4 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 32 reviews. BMC TrueSight Operations Management is rated 8.6, while SolarWinds NPM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and Zabbix, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and Wireshark. See our BMC TrueSight Operations Management vs. SolarWinds NPM report.

    See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.