BMC TrueSight Operations Management and SolarWinds NPM compete in the IT management and network performance monitoring sector. BMC TrueSight has an advantage with its comprehensive monitoring and integration capabilities, while SolarWinds NPM stands out with its adaptability and powerful SNMP-based monitoring.
Features: BMC TrueSight Operations Management offers an integrated platform that consolidates alerts and provides extensive event management. It features strong baseline analytics and seamless integration with various monitoring tools through Knowledge Modules. SolarWinds NPM excels in fault and availability management, offers robust SNMP-based monitoring, and delivers valuable network insights through graphical representations like NetPath.
Room for Improvement: BMC TrueSight users report complex hardware requirements and intricate modules as obstacles to deployment. There's room for improvement in cloud monitoring stability and self-diagnostic capabilities. SolarWinds NPM could improve its user interface, security features, and provide more intuitive customization options, including greater dashboard flexibility and multitenancy support.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex and resource-intensive, often requiring specialized training, but it is noted for broad integration capabilities. Its technical support is responsive though inconsistent in troubleshooting times. SolarWinds provides a modular, step-by-step deployment which is easier for users, though licensing clarity and quicker issue resolutions are desired. Support is generally efficient despite a need for improved interaction.
Pricing and ROI: BMC TrueSight is considered costly for smaller enterprises but offers value in reduced operational costs through automation, despite a challenging license model. Its comprehensive monitoring capabilities are appreciated. SolarWinds NPM, though expensive with add-ons, delivers excellent ROI through scalability and adaptability. Users note its cost-effectiveness relative to other solutions, with careful attention needed to manage licensing costs efficiently.
| Product | Market Share (%) |
|---|---|
| SolarWinds NPM | 3.8% |
| BMC TrueSight Operations Management | 0.8% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 84 |
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
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