BMC TrueSight vs OP5 Monitor comparison

BMC Helix and ITRS are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #34 with an average rating of 8.3, while ITRS is ranked #38 with an average rating of 9.0. BMC Helix holds a 1.0% mindshare in IM, compared to ITRS’s 0.8% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
1,310 Comparison Views

86% willing to recommend

OP5 Monitor

Read 7 OP5 Monitor reviews

1,224 Views
918 Comparison Views

100% willing to recommend

BMC TrueSight

OP5 Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and OP5 Monitor serve complementary roles in IT infrastructure management. BMC TrueSight appears to have advantages in robust analytical capabilities and in providing substantial long-term ROI for complex IT systems. In contrast, OP5 Monitor excels in flexibility and integration.

Features: BMC TrueSight provides comprehensive data analytics, sophisticated event management, and a single sign-on platform with role-based access control. OP5 Monitor offers seamless integration with custom plugins, real-time monitoring capabilities, and effective use of open-source technology, allowing for quick adaptability to different IT environments.

Room for Improvement: BMC TrueSight could enhance capabilities by simplifying user onboarding and focusing on lightweight deployment options. It may also benefit from increasing flexibility in integrating third-party tools without complex setup. OP5 Monitor could improve by expanding its built-in monitoring capabilities. There is room for enhancing the scalability to accommodate larger enterprises. Additionally, more intuitive customer service interfaces could enrich user experience.

Ease of Deployment and Customer Service: OP5 Monitor offers a user-friendly deployment model with strong integration capabilities, enabling quick setups and adaptability. BMC TrueSight, meanwhile, provides a detailed setup protocol with extensive customer support, suited for large-scale enterprises with complex IT needs.

Pricing and ROI: BMC TrueSight's higher setup costs reflect its advanced features and robust analytics, while OP5 Monitor provides cost-effective solutions with quicker ROI due to its open-source components and customizable features, ideal for budget-conscious businesses seeking scalability.

To learn more, read our detailed BMC TrueSight vs. OP5 Monitor Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight vs. OP5 Monitor

September 2025

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Helped 871,469 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (5th)

OP5 Monitor

Ranking in IT Infrastructure Monitoring

38th

Average Rating

8.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (38th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, up from 1.0% compared to the previous year. The mindshare of OP5 Monitor is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.0%
OP5 Monitor	0.8%
Other	98.2%

IT Infrastructure Monitoring

Featured Reviews

Srri G

Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees

The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise

If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.

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Sumanth Arshanapally

Senior Analyst at HCLSoftware

Monitoring ease and cost-saving benefits enhance operational efficiency

The monitoring in OP5 Monitor is very easy because we can directly use custom plugins. We can write custom scripts and use those scripts directly. It's very low cost, open, and the dashboards are easy to see. We can extract the reports easily, and this is very easy to compare. Real-time monitoring in OP5 Monitor provides data every one minute or every five minutes, enabling us to get live data from the last one minute or last five minutes. OP5 Monitor gave us proper server availability, so we can always check whether a server goes down or the server CPU and memory decreases. Before reaching a particular bottleneck situation, we identified and fixed the issue, which helped us from a cost-saving business perspective. It helped us avoid application downtime.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."

"The major advantage of the product is estate management."

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."

"It is a very stable product."

"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

More BMC TrueSight pros

"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

"We can also observe whatever we want, and there are no limitations."

"The API makes it pretty easy to integrate with any system."

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

Cons

"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"The dashboard and performance graphs should include a way to automatically schedule and export reports."

"Cost is an issue with BMC TrueSight Operations Management."

"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

More BMC TrueSight cons

"The user interface is not what we are used to these days, and should be improved."

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

"They need to improve the dashboard interface."

"We do not get performance reports properly."

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."

"OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful."

Pricing and Cost Advice

"They have changed the licensing fees."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"The tool is moderately expensive."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"Other products are more expensive than BMC TrueSight."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

More BMC TrueSight pricing and cost advice

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

"OP5 has a very low price as a solution, compared to many other solutions out there."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

12%

Retailer

Manufacturing Company

Government

18%

Manufacturing Company

11%

Computer Software Company

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

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What is your experience regarding pricing and costs for OP5 Monitor?

The price for OP5 Monitor is fine, but we don't know the exact price because it was managed by us; the customer themselves bought it and gave it to us to monitor.

See all answers

What needs improvement with OP5 Monitor?

OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful. For application-related issues, ...

See all answers

What is your primary use case for OP5 Monitor?

Our previous use case for OP5 Monitor was server monitoring.

See all answers

Comparisons

Dynatrace vs BMC TrueSight

Compared 14% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 9% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 5% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 5% of the time

More BMC TrueSight Competitors

Zabbix vs OP5 Monitor

Compared 23% of the time

Nagios Core vs OP5 Monitor

Compared 19% of the time

Opsview vs OP5 Monitor

Compared 10% of the time

SolarWinds NPM vs OP5 Monitor

Compared 7% of the time

PRTG Network Monitor vs OP5 Monitor

Compared 7% of the time

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Product Reports

Buyer's Guide

BMC TrueSight

October 2025

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Buyer's Guide

OP5 Monitor

October 2025

Download OP5 Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

OP5 Monitor - The Complete Monitoring Solution

OP5 Monitor is a flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid of these.

Digital transformation adds extra layers and complexity to the IT estate by creating a hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives enterprises full visibility over their entire IT estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.

ITRS

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Buyer's Guide

BMC TrueSight vs. OP5 Monitor

September 2025

Free Report: BMC TrueSight vs. OP5 Monitor

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