We performed a comparison between New Relic and BMC TrueSight Operations Management based on real PeerSpot user reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers better network monitoring, longer historical data retention, improved error debugging and log correlation, and better dashboard customization and access management. It also has a simpler user interface, easier setup process, and more straightforward pricing. While BMC TrueSight Operations Management has some valuable features, it needs improvement in several areas, including deeper application monitoring, better cloud monitoring, and more powerful reporting dashboards.
"The initial setup of BMC TrueSight Operations Management was easy."
"BMC TrueSight Operations Management is easily scalable."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It is a scalable solution."
"The most valuable features of the solution are alert management, alert generation, and event management."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable feature of New Relic is its ease of use."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The versatility of the solution is its most valuable feature."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"New features are added often."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The solution could improve its price."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution's support service could be better."
"The UI for the end users could be improved and more flexible than it is now."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"It would be better if the initial setup and deployment were more straightforward."
"In the next release, I'd like to see a better pricing structure."
"The solution only supports the cloud platform and not on-premises."
"I haven't come across any features that are lacking."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The scalability can be improved."
"The solution needs to have staging."
"The customization of the start and end time is kind of cool."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 11th in Application Performance Monitoring (APM) and Observability with 16 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 34 reviews. BMC TrueSight Operations Management is rated 7.6, while New Relic is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "It improves VM load and has good documentation with easy-to-follow steps on how to set it up, but it has room for improvement in terms of scalability and stability". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, ServiceNow IT Operations Management, Dynatrace, Splunk Enterprise Security and SolarWinds Server and Application Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Azure Monitor and Elastic Observability. See our BMC TrueSight Operations Management vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best AIOps vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
