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BMC TrueSight Operations Management vs Zabbix comparison

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Featured Review
Buyer's Guide
BMC TrueSight Operations Management vs. Zabbix
July 2022
Find out what your peers are saying about BMC TrueSight Operations Management vs. Zabbix and other solutions. Updated: July 2022.
621,548 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.""Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.""It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."

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"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""BMC TrueSight Operations Management is easily scalable.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""I like the event management part.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

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"The performance and bandwidth are valuable features.""There are lots of great features and functionality within the solution.""The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white.""The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed.""The integration with third-party tools and the alerts are most valuable.""Zabbix is scalable.""The most valuable feature is monitoring.""The most valuable feature is the monitoring of virtual machines."

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Cons
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.""In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.""Their pricing model needs improvement.""When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."

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"The solution is overly complex.""It would be better if the initial setup and deployment were more straightforward.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions.""The UI for the end users could be improved and more flexible than it is now."

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"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this.""Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier.""I would like to see a more flexible mobile client, and better HA out of the box.""Correlation of events would be a wonderful addition.""I would like to remotely connect to the computer, and Zabbix doesn't have this capability.""One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams.""Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features.""Having a more customizable interface and dashboard would be an improvement."

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Pricing and Cost Advice
  • "The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
  • "Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
  • More NetApp Cloud Insights Pricing and Cost Advice →

  • "Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "We purchased Zabbix for a good price, including support"
  • "We are using the free, open-source version."
  • "It's an open-source solution that can be used free of charge."
  • "This solution is completely open-source, so it is quite affordable."
  • "Zabbix is free but if you use it in production then you have to pay for it."
  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
  • "We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
  • More Zabbix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time… more »
    Top Answer:Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an… more »
    Top Answer:As I went through learning the querying, it could have been a little more intuitive. I'm still fresh into the system. In… more »
    Top Answer:BMC TrueSight Operations Management is easily scalable.
    Top Answer:I'm not familiar with it. They have changed the licensing fees.
    Top Answer:The dashboards could be better. The graphs are extremely limited. We don't have a lot of dashboard options. To make… more »
    Top Answer:There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also… more »
    Top Answer:I'm surprised that Ubuntu Linux has a paid license, even some supporting stuff included. We don't use the paid version… more »
    Top Answer:In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move… more »
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Remotely Monitor and Optimize Your IT Operations

    Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

    Learn more about BMC TrueSight Operations Management
    Learn more about Zabbix
    Sample Customers
    Information Not Available
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider15%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider13%
    Financial Services Firm10%
    Government8%
    REVIEWERS
    Computer Software Company21%
    Comms Service Provider9%
    Financial Services Firm6%
    Retailer6%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company21%
    Government7%
    Financial Services Firm6%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    REVIEWERS
    Small Business42%
    Midsize Enterprise13%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business48%
    Midsize Enterprise21%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise21%
    Large Enterprise58%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Zabbix
    July 2022
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Zabbix and other solutions. Updated: July 2022.
    621,548 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 13th in IT Infrastructure Monitoring with 9 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 47 reviews. BMC TrueSight Operations Management is rated 8.8, while Zabbix is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and Splunk Insights for Infrastructure, whereas Zabbix is most compared with Nagios XI, Nagios Core, Centreon, Splunk and PRTG Network Monitor. See our BMC TrueSight Operations Management vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.