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BMC Helix Monitor vs BMC TrueSight Operations Management comparison

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Event Monitoring
June 2022
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: June 2022.
607,127 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

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    Top Answer:Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.
    Top Answer:BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Small, medium, and large-sized companies can afford it. Its licensing model is simple and… more »
    Top Answer:There are still many things that can be improved in BMC TrueSight Operations Management. They need to dig deeper into the layers of application monitoring. They're very strong in server and network… more »
    Ranking
    11th
    out of 18 in Event Monitoring
    Views
    660
    Comparisons
    557
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 18 in Event Monitoring
    Views
    10,834
    Comparisons
    6,476
    Reviews
    4
    Average Words per Review
    1,072
    Rating
    8.8
    Comparisons
    Also Known As
    Helix Monitor
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC Helix Monitor is a SaaS solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. Improve performance across complex environments while supporting the agility and speed required by digital businesses.

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Offer
    Learn more about BMC Helix Monitor
    Learn more about BMC TrueSight Operations Management
    Sample Customers
    Grupo Moura, Goodman, Aspect, Telefónica Colombia, Fujitsu
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company41%
    Comms Service Provider15%
    Insurance Company9%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider13%
    Financial Services Firm10%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise9%
    Large Enterprise77%
    REVIEWERS
    Small Business42%
    Midsize Enterprise13%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise9%
    Large Enterprise77%
    Buyer's Guide
    Event Monitoring
    June 2022
    Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: June 2022.
    607,127 professionals have used our research since 2012.

    BMC Helix Monitor is ranked 11th in Event Monitoring while BMC TrueSight Operations Management is ranked 2nd in Event Monitoring with 7 reviews. BMC Helix Monitor is rated 0.0, while BMC TrueSight Operations Management is rated 9.0. On the other hand, the top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". BMC Helix Monitor is most compared with , whereas BMC TrueSight Operations Management is most compared with Dynatrace, Splunk, AppDynamics, Zabbix and Splunk Insights for Infrastructure.

    See our list of best Event Monitoring vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.