We performed a comparison between BMC TrueSight Operations Management and Loom Systems based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It is a stable solution."
"The tool is flexible enough to be customized based on customer requirements."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The initial setup of BMC TrueSight Operations Management was easy."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The RFS portion of the solution is the product's most valuable feature."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Deployment requires lots of resources (servers). It has too many consoles."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The pricing could be better."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution could improve its price."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The UI for the end users could be improved and more flexible than it is now."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Loom Systems is ranked 56th in IT Infrastructure Monitoring with 4 reviews. BMC TrueSight Operations Management is rated 8.2, while Loom Systems is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Loom Systems is most compared with Elastic Search and Splunk Infrastructure Monitoring.
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