BMC Track-It! vs Qualys Exposure Management comparison

BMC Helix and Qualys are both solutions in the IT Asset Management category. BMC Helix is ranked #17, while Qualys is ranked #3 with an average rating of 8.5. Additionally, 66% of BMC Helix users are willing to recommend the solution, compared to 95% of Qualys users who would recommend it.

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Executive SummaryUpdated on Jun 3, 2026

Qualys VMDR and BMC Track-It! compete in IT management, with BMC Track-It! gaining an edge in IT service management capabilities while Qualys VMDR leads in security features.

Features: Qualys VMDR offers continuous monitoring, real-time asset discovery, and automated patch management. BMC Track-It! provides comprehensive help desk functionality, asset management, and integrated service management tools.

Room for Improvement: Qualys VMDR can enhance its integration complexity, flexibility in reporting capabilities, and user interface customization. BMC Track-It! can improve its scalability, enhance its cloud-based service offerings, and expand its reporting capabilities.

Ease of Deployment and Customer Service: BMC Track-It! features a user-friendly deployment process and excellent customer support, easing adaptation for IT teams. Qualys VMDR requires complex integration with specialized knowledge that may extend the deployment phase.

Pricing and ROI: Qualys VMDR requires a higher initial investment promising significant returns with enhanced security, while BMC Track-It! offers a more affordable option balancing cost with IT management functionality, delivering favorable ROI.

To learn more, read our detailed BMC Track-It! vs. Qualys Exposure Management Report (Updated: August 2026).

Buyer's Guide

BMC Track-It! vs. Qualys Exposure Management

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2287086

ICT Manager at a legal firm with 11-50 employees

Provides good stability, but it could be intuitive and easier to use

The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since the upgrade. Earlier, it was able to perform skill-based routing automatically. We could set up parameters within the system and view the details of the incident or a ticket. The same functionality needs to be fine-tuned in the new system.

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Ajay Paul

System Engineer at a outsourcing company with 10,001+ employees

Vulnerability management has prioritized high‑risk patching and simplified bulk system reporting

The primary issue is with the reporting functionality. Even though we fix vulnerabilities, the reports do not reflect the changes immediately. Sometimes we need to manually run a script to scan the systems before Qualys Enterprise TruRisk Management will update the scan results. The main issue is the reporting delay, and sometimes the Qualys Enterprise TruRisk Management agent will not scan the system, which means we do not receive accurate reports in a timely manner. Additionally, there are many metrics for calculating vulnerabilities, such as the Qualys ID, severity scores, CVSS scores, and other metrics. The abundance of information can be confusing. These two aspects are the most significant negatives I have experienced with this tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I strongly believe that the UI which we have is a good advantage for Automation Anywhere, as it is easy to understand, so a person who is new to Automation Anywhere can easily understand and start their journey with it."

"One of the most valuable features is object cloning, the ability to get into websites and do things faster."

"We've shifted platforms a couple of times, and Automation Anywhere is the one that stuck based on end-user experience, the ease of development, and trainability with the tool."

"It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided."

"We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work."

"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."

"The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it."

"We have some bots which are saving a week or month of multiple employees' times."

More Automation Anywhere pros

"Our users have come to expect availability and quick responses, and we are able to provide this thanks to the Track-IT! solution."

"The solution is quite stable, and we've found it to be reliable and free from bugs and glitches that affect its usability."

"Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders."

"Our efficiency has improved drastically due to a massive reduction in phone calls."

"Track-It! has many features that help make us more efficient and cost effective as a department."

"As a department, we have been able to identify problems and resolve them faster because of the centralized database."

"The initial setup is pretty easy."

"We use it to create and manage our work orders."

More BMC Track-It! pros

"Vulnerability management is the most valuable one and it’s a must in every organization."

"The most valuable feature of Qualys Container Security is the detailed information in the reports and the remediation, which is done to make sure there are no vulnerabilities."

"Qualys VM has greatly helped us to improve and maintain our posture of security."

"The process of defining and discovering scans is organized efficiently."

"QualysGuard has provided us with a valuable insight into vulnerabilities across our environment."

"The customer service level is very high."

"The most valuable features are vulnerability scanning, policy compliance scanning, and tablet for web application scanning."

"If you are familiar with or have hands on experience with Qualys Asset Inventory, this is a better tool, as it will give you in-depth details of all the assets and the managing inventory will be better, and it will also give you advanced features compared to those of other inventory tools."

More Qualys Exposure Management pros

Cons

"This solution could be more stable because sometimes I see some bugs."

"The pricing is a little bit high compared with other tools."

"Operationally, there's room for improvement, especially in the area of high-availability and deployment."

"IQ Bot is bad and needs a lot of tweaking."

"We have had some difficulty with ease of use. In addition, we have had some difficulties getting it to interact in predictable ways with our in-house software."

"OCR capability needs to become better."

"Setup and deployment of this product could be difficult for those without experience. These processes should be made easier."

"Unwanted windows are popping up. We have to train a bot to recognize the window if it comes up, know what it is, and click it. If it is interrupting our bot, I just want to avoid that window, because I am getting failed logs."

More Automation Anywhere cons

"The area where we would like to see improvement is in the asset management module."

"The solution is cumbersome to use."

"The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version."

"Their self-service is not user friendly."

"There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update."

"Currently, if you go and check the reports in the packet, the reports are useless; reporting is really bad."

"Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult."

"The solution is a bit expensive if you do not have access to discounts."

"When a customer does not have control over vulnerabilities or architecture and needs a solution that automates this function for the company, it can be difficult to identify the vulnerabilities."

"They're still evolving their platform in terms of reporting capabilities."

"The reporting and dashboards could improve in Qualys VM. However, they have improved since the previous versions."

"Qualys VM could improve by having more skilled support personnel."

"We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at."

"There seems to be a lack of easy onboarding into Qualys."

"Streamline PCI integration and attestation."

More Qualys Exposure Management cons

Pricing and Cost Advice

"Based on what I've heard, it's costly, but I don't know much about its pricing."

"I think the pricing is reasonable, but clients often perceive it as expensive."

"Automation Anywhere is flexible in terms of costing and licensing."

"Automation Anywhere's pricing is significantly higher than other RPA solutions."

"It is cost-efficient in terms of licensing. I found their support good when I was working for the airline client. However, I hear from my managers here that the support price for Tier 3 or premium is a little higher. That is why we are not going for Automation Anywhere. Its price was okay for our client, but for us, it seems expensive."

"Time-wise: We have saved hundreds of thousands of hours."

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."

"The certifications are free of cost."

More Automation Anywhere pricing and cost advice

"BMC Track-It!’s price is reasonable compared to other products."

"The price is very reasonable."

"There is a license for the use of this solution. We pay annually instead of monthly to receive a better discount on the price."

"Qualys VM is reasonably priced."

"I used to work there, so I never paid for the product. As an employee, we get a lifetime license for personal use, and that's what I'm using. It is a comprehensive platform, so there is a lot more to it. There could be other solutions that are probably a little bit cheaper, but it depends on what people need. Different people have different needs. It offers many things on the same platform. If you add all the things up, it should be cheaper, but I have not done any analysis specifically."

"Qualys VM is quite expensive. It's a subscription-based license, and it's yearly. Right now, it's open for me, and I don't have any limitations or caps on the licenses. They are seeing if the product is viable for 4500 users. I can add as much as I want, and at the end of the subscription, they'll let me know how many licenses were actually used and bill me accordingly. On a scale from one to five, I would give their pricing a three. It's still expensive."

"The tool's pricing is expensive and I would rate the pricing a seven out of ten."

"It is a high cost product. Compared to the other solutions, it is around 15 to 20% higher in cost."

"There are no additional fees in addition to the standard licensing fees."

More Qualys Exposure Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

No data available

Financial Services Firm

14%

Manufacturing Company

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	12
Large Enterprise	74

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for Qualys VMDR?

My experience with pricing, setup cost, and licensing shows that we can consider both time and money saved.

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What needs improvement with Qualys VMDR?

I haven't explored Qualys VMDR's vulnerability lifecycle automation yet. One of my analysts mentioned that queries la...

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What advice do you have for others considering Qualys VMDR?

I have some understanding about PeerSpot, and I have visited the website. PeerSpot is similar to TrustRadius. It take...

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

August 2026

Download BMC Track-It! product report

Buyer's Guide

Qualys Exposure Management

August 2026

Download Qualys Exposure Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

BMC Numara Track-It!, Numara Track-It!, Numara

Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security

Interactive Demo

Automation Anywhere

Demo not available

BMC Helix

Demo not available

Qualys

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

BMC Track-It! offers robust customization and reporting, allowing effective IT management through essential data provision, ease of setup, and maintaining stability.

Organizations employ BMC Track-It! primarily for help desk management, effectively managing incidents, service requests, and IT assets. It facilitates logging and resolving calls, improving proactive responses and accommodating growing IT service demands. Users highlight its capabilities in change and problem management, ensuring availability and prompt response even under increased workloads.

What are the key features of BMC Track-It!?

Customization and Reporting: Allows tailored solutions and essential data provision for validating IT needs.
Parent/Child Ticket Feature: Enhances tracking by linking related tickets together.
Audit Trail and User Surveys: Keeps detailed records of changes and obtains user feedback for improvements.
Help Desk and Purchasing Modules: Offers comprehensive issue tracking, trend analysis, and manages stock and work orders.
Flexible Setup Process: Ensures ease of implementation without enforcing strict processes on technicians.

What benefits or ROI should users look for?

Enhanced Efficiency: By efficiently managing calls and incidents, users can focus on more strategic tasks.
Improved Response Times: Fast resolution of tickets ensures high availability of IT services.
Flexible Implementation: The straightforward setup allows quick adaptation to organizational workflows.
Reduced Service Desk Calls: Proactive management reduces overall demand for service desk support.

BMC Track-It! is widely implemented across industries to support IT management needs, providing effective help desk solutions that balance user demands and technology capabilities. Its integration is particularly noticeable in sectors with complex IT infrastructures requiring reliable service management and asset tracking.

BMC Helix

Qualys VMDR is a comprehensive cybersecurity tool offering vulnerability management, patch management, and continuous monitoring with real-time asset discovery. It delivers scalable, cloud-based solutions that enhance security operations without additional infrastructure.

Qualys VMDR provides a robust platform for enterprise security, integrating vulnerability management, compliance, and asset inventory for full visibility across cloud and on-premises environments. It features a comprehensive dashboard with threat intelligence-driven prioritization and remediation capabilities. Users benefit from accurate assessments via agent-based scanning and appreciate the intuitive, customizable scanning and reporting interface. However, there's room for improvement in false positive reduction, UI simplification, and integration capabilities, along with enhancements in asset management for large-scale deployments and the vulnerability database. Enhancing technical support speed, patch management, compliance standards, and inter-module navigation would further enrich user experience.

What are the key features of Qualys VMDR?

Vulnerability Management: Identifies and manages security vulnerabilities across environments.
Patch Management: Ensures systems are updated with the latest patches.
Continuous Monitoring: Offers real-time insights into security posture.
Asset Discovery: Provides up-to-date asset inventory and visibility.
Threat Intelligence: Enhances prioritization and remediation processes.
Customizable Dashboard: Facilitates easier scanning and reporting through an intuitive interface.

What benefits can users expect when evaluating Qualys VMDR?

Scalability: Cloud-based deployment offers easy, cost-effective expansion.
Accurate Assessment: Agent-based scanning keeps security data current.
Enhanced Security Operations: Comprehensive features streamline vulnerability management.
Advanced Reporting: Facilitates detailed insights for better security decision-making.

Qualys VMDR is widely used in industries needing stringent security and compliance measures, offering comprehensive vulnerability and compliance management. It is deployed to secure web applications, servers, and crucial assets, supporting a wide range of sectors by ensuring policy adherence and vulnerability tracking through its powerful cloud platform.

Qualys

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Florida Hospital, Mitchell International

Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx

Buyer's Guide

BMC Track-It! vs. Qualys Exposure Management

August 2026

Free Report: BMC Track-It! vs. Qualys Exposure Management

Find out what your peers are saying about BMC Track-It! vs. Qualys Exposure Management and other solutions. Updated: August 2026.

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