BMC Remedy [EOL] vs Ivanti Asset Manager comparison

BMC and Ivanti are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

Ivanti Asset Manager

Read 2 Ivanti Asset Manager reviews

401 Views
313 Comparison Views

0% willing to recommend

BMC Remedy [EOL]

Ivanti Asset Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy EOL and Ivanti Asset Manager are competing products in the asset management solution category. Ivanti Asset Manager appears to have the upper hand due to its superior features and value delivered, justifying its cost.

Features: BMC Remedy EOL was recognized for its comprehensive suite with strong incident management, change management, and a robust reporting system. Ivanti Asset Manager streamlines asset lifecycle processes, offers advanced integration capabilities, and provides a flexible, customizable platform. Ivanti stands out with a modernized solution that aligns better with today’s processes.

Ease of Deployment and Customer Service: Ivanti Asset Manager supports cloud-based deployment, simplifying implementation and benefitting from prompt customer service. BMC Remedy EOL had a more complex on-premise setup, which could be cumbersome. Ivanti's process enables quicker adaptability and efficient support, appealing to businesses seeking agility.

Pricing and ROI: BMC Remedy EOL involved substantial upfront costs and a potentially lengthy ROI period due to its complexity. Ivanti Asset Manager offers a more flexible pricing model with lower initial costs, contributing to an expedited ROI. This positions Ivanti as a more cost-effective solution, especially for organizations aiming for quick returns without heavy initial investments.

To learn more, read our detailed IT Asset Management Report (Updated: December 2025).

Buyer's Guide

IT Asset Management

December 2025

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Helped 880,315 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Ivanti Asset Manager

Average Rating

3.0

Reviews Sentiment

4.8

Number of Reviews

Ranking in other categories

IT Asset Management (18th)

Featured Reviews

Américo Silva

System Administrator at Porto Editora

Digital platform provides stable and valuable support for technical staff

The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

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reviewer1114818

Network Center Engineer II at a leisure / travel company with 201-500 employees

Provides limited scalability, and systems do not synchronize properly

I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution helps to manage the operational flow in our organization."

"The solution is extremely user-friendly."

"The solution offers some very good features."

"The asset discovery feature in BMC is notably better compared to ServiceNow."

"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."

"The service management features are beneficial – very good."

"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."

"It includes features for automation, such as smart reporting capabilities."

More BMC Remedy [EOL] pros

"The solution is easy to setup."

"The product's stability in terms of uptime is generally good; it is always operational."

Cons

"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"BMC Remedy Asset Management could improve by adding intuitive dashboards."

"The interface is obsolete."

"The product's scalability is one area with certain shortcomings that need to be considered for improvement."

"BMC Remedy could be improved by incorporating analytics and artificial intelligence (AI) modules."

"Could be more user friendly for admins to manage."

"The solution must be flexible."

More BMC Remedy [EOL] cons

"The synchronization between the ITAM and Neurons should be restored."

"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."

Pricing and Cost Advice

"With the product, you can either go for a yearly or a perpetual licensing model."

"BMC should decrease the pricing further."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

"It is an expensive tool."

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"BMC Remedy is worth its price."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

More BMC Remedy [EOL] pricing and cost advice

"The solution is reasonably priced."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

10%

Government

10%

Leisure / Travel Company

26%

Computer Software Company

11%

Retailer

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

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What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

What needs improvement with Ivanti Asset Manager?

The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...

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What is your primary use case for Ivanti Asset Manager?

I use the platform to track IT assets, including who they belong to and their current status.

See all answers

What advice do you have for others considering Ivanti Asset Manager?

Significant improvements would need to be made before AI could be effectively utilized. The ITAM portion is particularly lacking in functionality and usability. I would rate Asset Manager a three o...

See all answers

Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 22% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 11% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 8% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 6% of the time

IBM Tivoli Asset Management for IT vs BMC Remedy [EOL]

Compared 3% of the time

More BMC Remedy [EOL] Competitors

Axonius vs Ivanti Asset Manager

Compared 52% of the time

ServiceNow vs Ivanti Asset Manager

Compared 24% of the time

Ivanti Neurons for Discovery vs Ivanti Asset Manager

Compared 24% of the time

More Ivanti Asset Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

January 2026

Download BMC Remedy [EOL] product report

Buyer's Guide

IT Asset Management

December 2025

Download Ivanti Asset Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

Total Asset Optimization
Ivanti Neurons for ITAM tracks your IT assets to make them work harder for you. The solution's configurable design helps you define and follow your own workflows, or implement out-of-the-box processes.

Whether managing software, hardware, server, client, virtual, or cloud assets, you gain a complete view of your IT asset position.

Ivanti

Sample Customers

Scripps Networks

Information Not Available

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