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BMC Remedy [EOL] vs Ivanti Asset Manager comparison

BMC and Ivanti are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution.
BMC Remedy [EOL]
Read 35 BMC Remedy [EOL] reviews
    91% willing to recommend
    Ivanti Asset Manager
    Read 2 Ivanti Asset Manager reviews
    • 330 Views
    • 251 Comparison Views
    0% willing to recommend
     

    Comparison Buyer's Guide

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    Executive SummaryUpdated on Sep 3, 2025

    BMC Remedy EOL and Ivanti Asset Manager are competing products in the asset management solution category. Ivanti Asset Manager appears to have the upper hand due to its superior features and value delivered, justifying its cost.

    Features: BMC Remedy EOL was recognized for its comprehensive suite with strong incident management, change management, and a robust reporting system. Ivanti Asset Manager streamlines asset lifecycle processes, offers advanced integration capabilities, and provides a flexible, customizable platform. Ivanti stands out with a modernized solution that aligns better with today’s processes.

    Ease of Deployment and Customer Service: Ivanti Asset Manager supports cloud-based deployment, simplifying implementation and benefitting from prompt customer service. BMC Remedy EOL had a more complex on-premise setup, which could be cumbersome. Ivanti's process enables quicker adaptability and efficient support, appealing to businesses seeking agility.

    Pricing and ROI: BMC Remedy EOL involved substantial upfront costs and a potentially lengthy ROI period due to its complexity. Ivanti Asset Manager offers a more flexible pricing model with lower initial costs, contributing to an expedited ROI. This positions Ivanti as a more cost-effective solution, especially for organizations aiming for quick returns without heavy initial investments.

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    Buyer's Guide
    IT Asset Management
    January 2025
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    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    BMC Remedy [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.6
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    Ivanti Asset Manager
    Average Rating
    3.0
    Reviews Sentiment
    4.8
    Number of Reviews
    2
    Ranking in other categories
    IT Asset Management (19th)
     

    Featured Reviews

    ArbenKlaiqi - PeerSpot reviewer
    Impact modeling boosts service mapping efficiency with great technical support
    The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.
    Read full review
    reviewer1114818 - PeerSpot reviewer
    Provides limited scalability, and systems do not synchronize properly
    I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The service management features are beneficial – very good."
    "The product has excellent support for remote and hybrid environments."
    "It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."
    "The solution is extremely user-friendly."
    "The most valuable features of BMC Remedy are its ease of use, ease of installation, and customization capabilities."
    "The solution offers some very good features."
    "It has a good peer sharing module."
    "It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
    More BMC Remedy [EOL] pros
    "The product's stability in terms of uptime is generally good; it is always operational."
    "The solution is easy to setup."
     

    Cons

    "The product's scalability is one area with certain shortcomings that need to be considered for improvement."
    "Continuous improvement is recommended."
    "BMC Remedy's change management module needs enhancement."
    "The interface is obsolete."
    "The tool can be expensive for mid-market businesses, making it an area that can be considered for improvement by BMC Remedy."
    "Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
    "The UI is quite outdated."
    "The solution must be flexible."
    More BMC Remedy [EOL] cons
    "The synchronization between the ITAM and Neurons should be restored."
    "Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
     

    Pricing and Cost Advice

    "BMC Remedy is worth its price."
    "Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."
    "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
    "The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
    "With the product, you can either go for a yearly or a perpetual licensing model."
    "I find the pricing to be reasonable."
    "BMC should decrease the pricing further."
    "BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
    More BMC Remedy [EOL] pricing and cost advice
    "The solution is reasonably priced."
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    15%
    Financial Services Firm
    12%
    Government
    11%
    Manufacturing Company
    9%
    Leisure / Travel Company
    25%
    Computer Software Company
    13%
    Retailer
    10%
    Financial Services Firm
    8%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business13
    Midsize Enterprise6
    Large Enterprise19
    No data available
     

    Questions from the Community

    What needs improvement with BMC Remedy Asset Management?
    If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
    See all answers
    What is your primary use case for BMC Remedy Asset Management?
    BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
    See all answers
    What do you like most about BMC Remedy Asset Management?
    The service management features are beneficial – very good.
    See all answers
    What needs improvement with Ivanti Asset Manager?
    The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
    See all answers
    What is your primary use case for Ivanti Asset Manager?
    I use the platform to track IT assets, including who they belong to and their current status.
    See all answers
    What advice do you have for others considering Ivanti Asset Manager?
    Significant improvements would need to be made before AI could be effectively utilized. The ITAM portion is particularly lacking in functionality and usability. I would rate Asset Manager a three o...
    See all answers
     

    Comparisons

    ServiceNow vs BMC Remedy [EOL] Logo
    ServiceNow vs BMC Remedy [EOL]
    Compared 47% of the time
    BMC Helix Discovery vs BMC Remedy [EOL] Logo
    BMC Helix Discovery vs BMC Remedy [EOL]
    Compared 17% of the time
    ManageEngine IT Asset Management vs BMC Remedy [EOL] Logo
    ManageEngine IT Asset Management vs BMC Remedy [EOL]
    Compared 10% of the time
    Snow License Manager vs BMC Remedy [EOL] Logo
    Snow License Manager vs BMC Remedy [EOL]
    Compared 8% of the time
    SymphonyAI IT Service Management vs BMC Remedy [EOL] Logo
    SymphonyAI IT Service Management vs BMC Remedy [EOL]
    Compared 8% of the time
    More BMC Remedy [EOL] Competitors
    Axonius vs Ivanti Asset Manager Logo
    Axonius vs Ivanti Asset Manager
    Compared 56% of the time
    ServiceNow vs Ivanti Asset Manager Logo
    ServiceNow vs Ivanti Asset Manager
    Compared 44% of the time
    More Ivanti Asset Manager Competitors
     

    Product Reports

    Buyer's Guide
    BMC Remedy [EOL]
    October 2025
    BMC Remedy [EOL] reportDownload BMC Remedy [EOL] product report
    Buyer's Guide
    IT Asset Management
    January 2025
    Ivanti Asset Manager reportDownload Ivanti Asset Manager product report
     

    Also Known As

    Remedy Asset Management
    No data available
     

    Overview

    BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

    BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

    What are the key features of BMC Remedy [EOL]?
    • Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
    • Intuitive Interface: User-friendly design with customizable options enhances usage.
    • Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
    • Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
    • Incident and Change Management: Supports ITIL processes for efficient handling of service requests.
    What benefits and ROI should users consider in reviews?
    • Operational Efficiency: Enhanced automation reduces manual tasks.
    • Customizability: Adapts to complex environments for specific needs.
    • Scalability: Maintains performance in large, complex settings.
    • Transparency: CMDB integration offers clear visibility into assets.

    BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

    BMC

    Total Asset Optimization
    Ivanti Neurons for ITAM tracks your IT assets to make them work harder for you. The solution's configurable design helps you define and follow your own workflows, or implement out-of-the-box processes.

    Whether managing software, hardware, server, client, virtual, or cloud assets, you gain a complete view of your IT asset position.

    Ivanti
     

    Sample Customers

    Scripps Networks
    Information Not Available
    Buyer's Guide
    IT Asset Management
    January 2025
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