We performed a comparison between Ivanti Asset Manager and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The solution is easy to setup."
"The most valuable aspect of the solution is the possibility of the application development cap so that we can digitize workflows."
"In terms of the most valuable features, it's nice to have everything in one place. Things are easy to follow up on. ServiceNow provides that workflow. I know at some level it is in the pipeline and then if I need to follow up, everything's there. Those are the key benefits of ServiceNow."
"A workflow automation platform that's reliable, performs well, and has good reporting and integration."
"Creating a ticket is much simpler in this tool. That is one big advantage. Also, the simplicity and ease of use are much better. I've used HPSM and it is very complex in comparison to ServiceNow."
"Makes ticket information easy to access."
"What I like the most is the functionality, it's features are rich, and there is a high degree of compliance with IT standards."
"It enables us to meet SLAs, track issues across the environment, and report those issues."
"ServiceNow is one of the few easiest platforms you can integrate with products like Ansible to automate your workflows."
"The synchronization between the ITAM and Neurons should be restored."
"We would like to have an Asset Management and/or Project Management feature enabled in this version and in the IT Service Management edition."
"Very expensive."
"When it comes to changing some of the features, I would like a little more leeway."
"The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."
"Needs additional software titles and easier normalization."
"The biggest complaint I have is that the ServiceNow search engine is not very robust."
"ServiceNow doesn't cater to the Middle Eastern market."
"From an HR standpoint, if users can have a very integrated onboarding or offboarding process between ServiceNow and Workday, then it can give a very good employee experience."
Ivanti Asset Manager is ranked 20th in IT Asset Management with 1 review while ServiceNow is ranked 1st in IT Asset Management with 212 reviews. Ivanti Asset Manager is rated 3.0, while ServiceNow is rated 8.4. The top reviewer of Ivanti Asset Manager writes "With the solution's new upgrade, the synchronization between ITAM and Neurons was scrapped". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Ivanti Asset Manager is most compared with Ivanti Neurons for Discovery, Axonius and Device42, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
See our list of best IT Asset Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
