Business analyst at a financial services firm with 10,001+ employees
Real User
Top 5
Oct 17, 2024
BMC is the second most expensive one after ServiceNow. BMC is more focused on money, seeing the customer as a dollar sign, instead of investing in partnerships which ServiceNow does.
The pricing is higher, though not as high as ServiceNow. While ServiceNow is a cloud offering and the platform was initially on-premises, it is now also available in the cloud. The cost of this solution is relatively high compared to some competitors. This is partly due to its unique licensing structure, which differs from other vendors' more straightforward licensing matrices.
Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Jun 5, 2024
The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine. There is a need to make yearly payments towards the licensing charges associated with the product. The pricing of the product is based on multiple factors like the license, server installations, integration part, and configurations. It is not possible to distinguish between only the license cost, the operation cost, or the installation cost.
ITSM Consultancy Head at a tech services company with 51-200 employees
Real User
Top 5
Apr 17, 2024
BMC Remedy is designed for complex environments but comes with a high price tag, which may not be suitable for startups or small companies. For such businesses, there are more affordable options available that can still fulfill their needs. As your company scales, you can consider upgrading to more robust tools like BMC Remedy's enterprise editions or similar solutions.
The solution’s pricing is very competitive and better than ServiceNow. It is cheaper. They offer a special price for their channel partner and close partners.
The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly.
OS3 Product Development Lead at a tech services company with 11-50 employees
Real User
Aug 28, 2023
There are costs based on the product and the number of licenses. They also offer some subscription technologies that you can subscribe to. They have multiple products, each with different types of maintenance. They provide testing for you. Generally, a subscription is a good prospect for a device.
BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly...
![BMC Remedy [EOL] Logo](https://images.peerspot.com/image/upload/c_scale,dpr_3.0,f_auto,q_100,w_40/bSN2Wf7Bgff1KkcTxG8fZAjU.png?_a=BACAGSDL){kind=small}
The price is reasonable. It is not easy to negotiate with BMC, but the value is reasonable.
The solution is priced high. There needs to be improvement in terms of licensing, as it wasn't very flexible. It might have changed now.
BMC is the second most expensive one after ServiceNow. BMC is more focused on money, seeing the customer as a dollar sign, instead of investing in partnerships which ServiceNow does.
The pricing is higher, though not as high as ServiceNow. While ServiceNow is a cloud offering and the platform was initially on-premises, it is now also available in the cloud. The cost of this solution is relatively high compared to some competitors. This is partly due to its unique licensing structure, which differs from other vendors' more straightforward licensing matrices.
The solution is very expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
I rate the pricing a seven out of ten.
It is an expensive tool.
The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine. There is a need to make yearly payments towards the licensing charges associated with the product. The pricing of the product is based on multiple factors like the license, server installations, integration part, and configurations. It is not possible to distinguish between only the license cost, the operation cost, or the installation cost.
With the product, you can either go for a yearly or a perpetual licensing model.
BMC Remedy is designed for complex environments but comes with a high price tag, which may not be suitable for startups or small companies. For such businesses, there are more affordable options available that can still fulfill their needs. As your company scales, you can consider upgrading to more robust tools like BMC Remedy's enterprise editions or similar solutions.
The pricing is on the expensive side. I would rate the pricing a three out of ten, with one being high price and ten being low price.
I find the pricing to be reasonable.
The solution’s pricing is very competitive and better than ServiceNow. It is cheaper. They offer a special price for their channel partner and close partners.
BMC Remedy is worth its price.
The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly.
There are costs based on the product and the number of licenses. They also offer some subscription technologies that you can subscribe to. They have multiple products, each with different types of maintenance. They provide testing for you. Generally, a subscription is a good prospect for a device.
I can't speak to the exact pricing. It's not an area I'm involved in.
The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand.
I believe licensing is quite costly but I don't have the figures.