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BMC Helix Discovery vs Ivanti Asset Manager comparison

BMC Helix and Ivanti are both solutions in the IT Asset Management category. BMC Helix is ranked #4 with an average rating of 8.4, while Ivanti is ranked #18 with an average rating of 3.0. BMC Helix holds a 5.3% mindshare in IAM, compared to Ivanti’s 1.1% mindshare. Additionally, 88% of BMC Helix users are willing to recommend the solution.
BMC Helix Discovery
Read 28 BMC Helix Discovery reviews
  • 2,114 Views
  • 2,051 Comparison Views
88% willing to recommend
Ivanti Asset Manager
Read 2 Ivanti Asset Manager reviews
  • 401 Views
  • 313 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

BMC Helix Discovery and Ivanti Asset Manager compete in the IT asset management category. Ivanti Asset Manager seems to have the upper hand in terms of price and lifecycle management options, although BMC Helix Discovery excels in customer support satisfaction.

Features: BMC Helix Discovery is known for its automated discovery capabilities, comprehensive asset visualization, and advanced network discovery tools with deep insights into asset dependencies and functionalities. Ivanti Asset Manager is recognized for robust asset lifecycle management, customizable reporting solutions, and flexibility in meeting specific organizational needs.

Ease of Deployment and Customer Service: BMC Helix Discovery supports a straightforward deployment process, particularly for multi-cloud environments, with efficient installation and responsive customer support. Ivanti Asset Manager may involve a more complex deployment but offers dedicated customer service with a personalized approach catering to specific requirements.

Pricing and ROI: BMC Helix Discovery often comes with higher initial setup costs but ensures significant ROI through advanced features and reliable asset discovery performance. Ivanti Asset Manager may offer lower deployment costs, focusing on gradual ROI through comprehensive asset management tools. The choice often depends on preferences for up-front savings or long-term tool efficacy.

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To learn more, read our detailed BMC Helix Discovery vs. Ivanti Asset Manager Report (Updated: January 2026).
Buyer's Guide
BMC Helix Discovery vs. Ivanti Asset Manager
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Ivanti Asset Manager
Ranking in IT Asset Management
18th
Average Rating
3.0
Reviews Sentiment
4.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 5.3%, down from 8.9% compared to the previous year. The mindshare of Ivanti Asset Manager is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
BMC Helix Discovery5.3%
Ivanti Asset Manager1.1%
Other93.6%
IT Asset Management
 

Featured Reviews

reviewer2729955 - PeerSpot reviewer
reviewer2729955
Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees
Flexible data discovery has streamlined processes and enhances efficiency
The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction. If there is data it doesn't extract and you understand TPL, you can write your own patterns to pull the data out of it, making it very powerful from that standpoint. The query language is somewhat challenging to learn as it uses a Berkeley database. However, it has an excellent query building tool, and they have recently released a new visually-based version, which is very beneficial. Extracting data is straightforward through writing queries, running them, and pulling reports. The scanning process and credential setup are also easily manageable. Overall, it is an excellent tool.
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reviewer1114818 - PeerSpot reviewer
reviewer1114818
Network Center Engineer II at a leisure / travel company with 201-500 employees
Provides limited scalability, and systems do not synchronize properly
I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Accuracy and clarity are vastly improved for the service lines."
"The most valuable feature is the automated service mapping."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"The ability of BMC Helix Discovery to save time and money for customers is all about resolution times and first fixes, linking heavily to the CMDB and ensuring that you have good clean data."
"The most valuable feature of the solution is its application dependency mapping."
"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."
"The initial setup was quite easy."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
More BMC Helix Discovery pros
"The solution is easy to setup."
"The product's stability in terms of uptime is generally good; it is always operational."
 

Cons

"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"The improvement I want to see is a reduction in duplicate records."
"What would make BMC Helix Discovery better is if it had more client-side discovery features, for example, printers and desktops. Right now, it's focused more on data center discovery, so if it had additional features focused on the client-side discovery, that would be great. In the next release of BMC Helix Discovery, I'd like more client-side discovery features such as desktop discovery, printer discovery, and other IP-based client-side discovery features. The solution can discover desktops and printers, but there's still room for improvement on the client side."
"Management of its own application infrastructure and integrations with other BMC tools."
"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."
"I would like to see a lower price and better technical support."
"There are certain limitations in the mapping feature of the solution."
More BMC Helix Discovery cons
"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
"The synchronization between the ITAM and Neurons should be restored."
 

Pricing and Cost Advice

"The licenses are very complex and quite costly."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"We have a perpetual license for the solution."
"The solution offers yearly licenses."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
More BMC Helix Discovery pricing and cost advice
"The solution is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
9%
Government
9%
Leisure / Travel Company
27%
Retailer
11%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
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What is your experience regarding pricing and costs for BMC Helix Discovery?
That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...
See all answers
What needs improvement with BMC Helix Discovery?
Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.
See all answers
What needs improvement with Ivanti Asset Manager?
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
See all answers
What is your primary use case for Ivanti Asset Manager?
I use the platform to track IT assets, including who they belong to and their current status.
See all answers
What advice do you have for others considering Ivanti Asset Manager?
Significant improvements would need to be made before AI could be effectively utilized. The ITAM portion is particularly lacking in functionality and usability. I would rate Asset Manager a three o...
See all answers
 

Comparisons

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Compared 19% of the time
Lansweeper vs BMC Helix Discovery Logo
Lansweeper vs BMC Helix Discovery
Compared 7% of the time
Device42 vs BMC Helix Discovery Logo
Device42 vs BMC Helix Discovery
Compared 7% of the time
Flexera One vs BMC Helix Discovery Logo
Flexera One vs BMC Helix Discovery
Compared 5% of the time
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Axonius vs Ivanti Asset Manager Logo
Axonius vs Ivanti Asset Manager
Compared 53% of the time
ServiceNow vs Ivanti Asset Manager Logo
ServiceNow vs Ivanti Asset Manager
Compared 24% of the time
Ivanti Neurons for Discovery vs Ivanti Asset Manager Logo
Ivanti Neurons for Discovery vs Ivanti Asset Manager
Compared 24% of the time
More Ivanti Asset Manager Competitors
 

Product Reports

Buyer's Guide
BMC Helix Discovery
January 2026
BMC Helix Discovery reportDownload BMC Helix Discovery product report
Buyer's Guide
IT Asset Management
December 2025
Ivanti Asset Manager reportDownload Ivanti Asset Manager product report
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them. 

BMC Helix

Total Asset Optimization
Ivanti Neurons for ITAM tracks your IT assets to make them work harder for you. The solution's configurable design helps you define and follow your own workflows, or implement out-of-the-box processes.

Whether managing software, hardware, server, client, virtual, or cloud assets, you gain a complete view of your IT asset position.

Ivanti
 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Information Not Available
Buyer's Guide
BMC Helix Discovery vs. Ivanti Asset Manager
January 2026
Free Report: BMC Helix Discovery vs. Ivanti Asset Manager
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