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BMC Helix Discovery vs Ivanti Asset Manager comparison

BMC Helix and Ivanti are both solutions in the IT Asset Management category. BMC Helix is ranked #5 with an average rating of 8.4, while Ivanti is ranked #17 with an average rating of 3.0. BMC Helix holds a 4.7% mindshare in IAM, compared to Ivanti’s 1.1% mindshare. Additionally, 88% of BMC Helix users are willing to recommend the solution.
BMC Helix Discovery
Read 29 BMC Helix Discovery reviews
  • 2,251 Views
  • 2,206 Comparison Views
88% willing to recommend
Ivanti Asset Manager
Read 2 Ivanti Asset Manager reviews
  • 491 Views
  • 393 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

BMC Helix Discovery and Ivanti Asset Manager compete in the IT asset management category. Ivanti Asset Manager seems to have the upper hand in terms of price and lifecycle management options, although BMC Helix Discovery excels in customer support satisfaction.

Features: BMC Helix Discovery is known for its automated discovery capabilities, comprehensive asset visualization, and advanced network discovery tools with deep insights into asset dependencies and functionalities. Ivanti Asset Manager is recognized for robust asset lifecycle management, customizable reporting solutions, and flexibility in meeting specific organizational needs.

Ease of Deployment and Customer Service: BMC Helix Discovery supports a straightforward deployment process, particularly for multi-cloud environments, with efficient installation and responsive customer support. Ivanti Asset Manager may involve a more complex deployment but offers dedicated customer service with a personalized approach catering to specific requirements.

Pricing and ROI: BMC Helix Discovery often comes with higher initial setup costs but ensures significant ROI through advanced features and reliable asset discovery performance. Ivanti Asset Manager may offer lower deployment costs, focusing on gradual ROI through comprehensive asset management tools. The choice often depends on preferences for up-front savings or long-term tool efficacy.

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To learn more, read our detailed BMC Helix Discovery vs. Ivanti Asset Manager Report (Updated: March 2026).
Buyer's Guide
BMC Helix Discovery vs. Ivanti Asset Manager
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Ivanti Asset Manager
Ranking in IT Asset Management
17th
Average Rating
3.0
Reviews Sentiment
4.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 4.7%, down from 8.8% compared to the previous year. The mindshare of Ivanti Asset Manager is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Mindshare Distribution
ProductMindshare (%)
BMC Helix Discovery4.7%
Ivanti Asset Manager1.1%
Other94.2%
IT Asset Management
 

Featured Reviews

JP
JonathanPic
Presales Manager at HCLSoftware
Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships
The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.
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reviewer1114818 - PeerSpot reviewer
reviewer1114818
Network Center Engineer II at a leisure / travel company with 201-500 employees
Provides limited scalability, and systems do not synchronize properly
I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability of BMC Helix Discovery to save time and money for customers is all about resolution times and first fixes, linking heavily to the CMDB and ensuring that you have good clean data."
"BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans."
"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."
"BMC provides great support. As managed service support, they are gold."
"It improved efficiencies and saved money by replacing manual methods."
"The most valuable feature of the solution is its application dependency mapping."
"I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."
"The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction."
More BMC Helix Discovery pros
"The product's stability in terms of uptime is generally good; it is always operational."
"The solution is easy to setup."
 

Cons

"There are certain limitations in the mapping feature of the solution."
"The interface is quite old and can be outdated."
"We would like updates more often."
"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."
"It would be nice to see more updates to the solution."
"The support from BMC Helix Discovery can improve, it takes a long time before we receive any feedback. It can take days to months sometimes."
"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."
"The product is not fully automated."
More BMC Helix Discovery cons
"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
"The synchronization between the ITAM and Neurons should be restored."
 

Pricing and Cost Advice

"We have a perpetual license for the solution."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"The licenses are very complex and quite costly."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"I rate the pricing an eight out of ten. All BMC products are expensive."
More BMC Helix Discovery pricing and cost advice
"The solution is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Government
9%
Computer Software Company
8%
Leisure / Travel Company
24%
Retailer
10%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
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What is your experience regarding pricing and costs for BMC Helix Discovery?
The setup cost is on the expensive side.
See all answers
What needs improvement with BMC Helix Discovery?
The interface is quite old and can be outdated.
See all answers
What needs improvement with Ivanti Asset Manager?
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
See all answers
What is your primary use case for Ivanti Asset Manager?
I use the platform to track IT assets, including who they belong to and their current status.
See all answers
What advice do you have for others considering Ivanti Asset Manager?
Significant improvements would need to be made before AI could be effectively utilized. The ITAM portion is particularly lacking in functionality and usability. I would rate Asset Manager a three o...
See all answers
 

Comparisons

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Compared 6% of the time
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Compared 6% of the time
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Axonius vs Ivanti Asset Manager Logo
Axonius vs Ivanti Asset Manager
Compared 28% of the time
Ivanti Neurons for Discovery vs Ivanti Asset Manager Logo
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Compared 25% of the time
ServiceNow vs Ivanti Asset Manager Logo
ServiceNow vs Ivanti Asset Manager
Compared 20% of the time
Lansweeper vs Ivanti Asset Manager Logo
Lansweeper vs Ivanti Asset Manager
Compared 15% of the time
Device42 vs Ivanti Asset Manager Logo
Device42 vs Ivanti Asset Manager
Compared 13% of the time
More Ivanti Asset Manager Competitors
 

Product Reports

Buyer's Guide
BMC Helix Discovery
March 2026
BMC Helix Discovery reportDownload BMC Helix Discovery product report
Buyer's Guide
IT Asset Management
March 2026
Ivanti Asset Manager reportDownload Ivanti Asset Manager product report
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them. 

BMC Helix

Total Asset Optimization
Ivanti Neurons for ITAM tracks your IT assets to make them work harder for you. The solution's configurable design helps you define and follow your own workflows, or implement out-of-the-box processes.

Whether managing software, hardware, server, client, virtual, or cloud assets, you gain a complete view of your IT asset position.

Ivanti
 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Information Not Available
Buyer's Guide
BMC Helix Discovery vs. Ivanti Asset Manager
March 2026
Free Report: BMC Helix Discovery vs. Ivanti Asset Manager
Find out what your peers are saying about BMC Helix Discovery vs. Ivanti Asset Manager and other solutions. Updated: March 2026.
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