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BMC Helix Discovery vs Ivanti Asset Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Ivanti Asset Manager
Ranking in IT Asset Management
18th
Average Rating
3.0
Reviews Sentiment
4.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 8.1%, up from 7.8% compared to the previous year. The mindshare of Ivanti Asset Manager is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Fairoz Gadad - PeerSpot reviewer
Effortless network component identification, provides API details, and an easy setup
We need to discover anything in the network and ensure that the discovered data is moved into the CMDB for asset management The best part is that whenever there is an outpost or any particular network, it can identify servers, routers, switches, etc. It immediately understands which component it…
reviewer1114818 - PeerSpot reviewer
Provides limited scalability, and systems do not synchronize properly
I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is its application dependency mapping."
"The initial setup was quite easy."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The solution is very stable and powerful."
"BMC provides great support. As managed service support, they are gold."
"The data models are the most useful aspect of the solution."
"The initial setup is simple."
"The product's stability in terms of uptime is generally good; it is always operational."
"The solution is easy to setup."
 

Cons

"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"An area that can be improved is the IoT."
"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."
"There are certain limitations in the mapping feature of the solution."
"What would make BMC Helix Discovery better is if it had more client-side discovery features, for example, printers and desktops. Right now, it's focused more on data center discovery, so if it had additional features focused on the client-side discovery, that would be great. In the next release of BMC Helix Discovery, I'd like more client-side discovery features such as desktop discovery, printer discovery, and other IP-based client-side discovery features. The solution can discover desktops and printers, but there's still room for improvement on the client side."
"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."
"Management of its own application infrastructure and integrations with other BMC tools."
"The synchronization between the ITAM and Neurons should be restored."
"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
 

Pricing and Cost Advice

"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
"We have a perpetual license for the solution."
"I rate the pricing an eight out of ten. All BMC products are expensive."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"The licenses are very complex and quite costly."
"The solution is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
18%
Manufacturing Company
8%
Energy/Utilities Company
8%
Leisure / Travel Company
24%
Computer Software Company
14%
Financial Services Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...
What needs improvement with BMC Helix Discovery?
I would like to see a lower price and better technical support.
What needs improvement with Ivanti Asset Manager?
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Information Not Available
Find out what your peers are saying about BMC Helix Discovery vs. Ivanti Asset Manager and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.