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BMC Helix Discovery vs Ivanti Asset Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Ivanti Asset Manager
Ranking in IT Asset Management
19th
Average Rating
3.0
Reviews Sentiment
4.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 7.4%, down from 8.4% compared to the previous year. The mindshare of Ivanti Asset Manager is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Fairoz Gadad - PeerSpot reviewer
Effortless network component identification, provides API details, and an easy setup
We need to discover anything in the network and ensure that the discovered data is moved into the CMDB for asset management The best part is that whenever there is an outpost or any particular network, it can identify servers, routers, switches, etc. It immediately understands which component it…
reviewer1114818 - PeerSpot reviewer
Provides limited scalability, and systems do not synchronize properly
I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."
"It provides comprehensive dependency mapping, which is essential for reducing the time spent and addressing problem-solving between data centers."
"Accuracy and clarity are vastly improved for the service lines."
"Weekly reports to management really make our life simple."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The data models are the most useful aspect of the solution."
"It immediately understands which component it is, and it provides the exact API details with all the components."
"A valuable feature concerns the ability to integrate with different solutions."
"The product's stability in terms of uptime is generally good; it is always operational."
"The solution is easy to setup."
 

Cons

"An area that can be improved is the IoT."
"BMC Helix Discovery needs more customization options."
"The improvement I want to see is a reduction in duplicate records."
"What would make BMC Helix Discovery better is if it had more client-side discovery features, for example, printers and desktops. Right now, it's focused more on data center discovery, so if it had additional features focused on the client-side discovery, that would be great. In the next release of BMC Helix Discovery, I'd like more client-side discovery features such as desktop discovery, printer discovery, and other IP-based client-side discovery features. The solution can discover desktops and printers, but there's still room for improvement on the client side."
"It would be nice to see more updates to the solution."
"Management of its own application infrastructure and integrations with other BMC tools."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."
"The synchronization between the ITAM and Neurons should be restored."
"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
 

Pricing and Cost Advice

"The licensing fee is very low."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"We have a perpetual license for the solution."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"I rate the pricing an eight out of ten. All BMC products are expensive."
"The solution offers yearly licenses."
"The solution is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
9%
Government
7%
Leisure / Travel Company
24%
Computer Software Company
13%
Retailer
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...
What needs improvement with BMC Helix Discovery?
The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries.
What needs improvement with Ivanti Asset Manager?
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Information Not Available
Find out what your peers are saying about BMC Helix Discovery vs. Ivanti Asset Manager and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.