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BMC AMI Strobe vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC AMI Strobe
Ranking in Application Performance Monitoring (APM) and Observability
77th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC AMI Strobe is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.6%
BMC AMI Strobe0.5%
Other95.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer1272504 - PeerSpot reviewer
IT Analyst at a tech vendor with 1,001-5,000 employees
Stable with a good database and a good interface
We primarily use the solution to deal with problems in the production environment For us, the database is the most useful feature. The interface is great. We don't find the pricing to be too bad. The initial setup was fairly easy. I'm not sure how to improve the solution. It currently has all of…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable, reliable, and doesn't have any bugs or glitches, and it doesn't crash or freeze."
"The initial setup was fairly easy."
"The solution is an excellent product for time series and operation analyses."
"Saves so much time in debugging our code and environments."
"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."
"In my opinion, New Relic is a good tool, and if a colleague was asking my opinion, I would say "Go ahead and use it!" It is a good solution."
"Dashboards let us monitor applications; we can see exactly what the problem is and where we need to go to troubleshoot it to solve the problem."
"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."
"New Relic is great for DevOps and for a company that expects developers to do their own operations."
"Breadth of features, user experience, and constant development of the platform, as well as the value it’s adding to our business."
 

Cons

"There are certain aspects of the configuration that could be simplified a bit."
"Perhaps the retention on some of the old problem traces would be an improvement."
"In the next release, I'd like to see a better pricing structure."
"Integration with Azure websites as well as Azure cloud services."
"I would like an infrastructure network that provides real-time views, showing the issues."
"It could be faster, but they’re already working on making this."
"If you are concerned about how your services behave, then New Relic shouldn't be your first choice."
"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
 

Pricing and Cost Advice

Information not available
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"Because of budget, we are not using the mobile app part of this tool."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"We're paying for the New Relic APM license annually."
"This solution required a license and it is better than some other competitors."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
13%
Outsourcing Company
11%
Construction Company
10%
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Chunghwa Telecom, Helvetia, Comerica Bank, Erste Group, Bank of Ireland, Southern Farm Bureau Casualty Insurance Company (SFBCIC)
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
920,336 professionals have used our research since 2012.