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BMC AMI Strobe vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC AMI Strobe
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC AMI Strobe is 0.6%, up from 0.1% compared to the previous year. The mindshare of New Relic is 4.0%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic4.0%
BMC AMI Strobe0.6%
Other95.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer1272504 - PeerSpot reviewer
IT Analyst at a tech vendor with 1,001-5,000 employees
Stable with a good database and a good interface
We primarily use the solution to deal with problems in the production environment For us, the database is the most useful feature. The interface is great. We don't find the pricing to be too bad. The initial setup was fairly easy. I'm not sure how to improve the solution. It currently has all of…
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was fairly easy."
"The solution is stable, reliable, and doesn't have any bugs or glitches, and it doesn't crash or freeze."
"Without APM, you can guess where the problem is, but with APM, you can actually see where it is, which is nice to know."
"As a dev-ops tool, it has been priceless, as we are now able to pinpoint issues much quicker and can significantly reduce our downtime."
"New Relic APM is a very good, tailor-made solution."
"The initial set-up was at the time the most straightforward and easy as imaginable, which really pushed us over the edge of giving it a go and loving it from day one."
"There are many valuable features in New Relic APM; we developed some software applications and we are able to monitor the errors very easily, and their log security retention is very good."
"The overview itself provides us clear visibility of how applications are doing, and provides us our response times, data rates, and Apdex score."
"It’s just so easy to set up and use with little training, the barrier to entry is extremely low and it adds a high-value."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
 

Cons

"There are certain aspects of the configuration that could be simplified a bit."
"There are certain aspects of the configuration that could be simplified a bit."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"More instruments with .NET and asynchronous calls, and New Relic says it’s on the way."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"I think the APM mode can be improved. In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"New Relic does enable frontend performance monitoring by default, however, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is."
"Better error reporting Better ability to drill-down into errors"
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
 

Pricing and Cost Advice

Information not available
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"I think the pricing is reasonable."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Manufacturing Company
11%
Retailer
9%
Computer Software Company
8%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Chunghwa Telecom, Helvetia, Comerica Bank, Erste Group, Bank of Ireland, Southern Farm Bureau Casualty Insurance Company (SFBCIC)
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: March 2026.
885,728 professionals have used our research since 2012.