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BMC AMI Ops vs Jitterbit Harmony comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
BMC AMI Ops
Ranking in Workload Automation
30th
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mainframe Management (3rd)
Jitterbit Harmony
Ranking in Workload Automation
31st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (54th), Cloud Data Integration (26th), Integration Platform as a Service (iPaaS) (18th)
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of BMC AMI Ops is 1.0%, up from 0.5% compared to the previous year. The mindshare of Jitterbit Harmony is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
BMC AMI Ops1.0%
Jitterbit Harmony0.9%
Other95.5%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
The service level and automated capacity manager functions allow us to control priorities, support SLA's and manage our 4HRA and reduce MLC for some software bills.
There currently is a WUI that allows an operator a single pane of glass to see how TM is performing to meet service policies within a JESMAS environment. This is a new feature and multiple individuals have expressed desire to not only see real time monitoring, but the ability to historically go back at least several hours or possibly an entire day to review history.
Mohamed Abd Kader - PeerSpot reviewer
Head of Enterprise Architecture at Mantrac Group
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The product is easy to use."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The integration of IMS commands is very useful, because you do not have to switch to another tool to problem solve solutions."
"Enabled me to solve production problems faster or even avoid them preemptively with warnings."
"It is a scalable solution."
"Easy integration with Salesforce"
"It runs like an appliance and has tremendous throughput."
"Jitterbit provides the ability to quickly map data between files and databases."
"Integrity, ease of use, user-friendly user interface, and errorless logs are the most valuable features."
"It is very easy to build integrations and processes to pull and push data."
"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"We only use small parts of the solution, however, the parts that we use are quite adequate."
 

Cons

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"An expansion for distributed systems would be great, but probably not workable."
"More visualisation and support for mobile devices would be good."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"Sometimes additional connectors are needed."
"Its API management capabilities need improvement."
"I would like the ability to offer a dedicated cloud version for security."
"There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data."
"In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations."
"You need to have some development skills or hire a Jitterbit engineer to make changes."
"Looping through complex data structures can be difficult."
 

Pricing and Cost Advice

"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The product is reasonably priced, and we don't have any add-ons."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"If you already use other products from BMC, you might be able to get a package deal from BMC's sales department."
"The solution's cost is mid-ranged compared to other vendors."
"The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
"The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
"Jitterbit was extremely cost effective for us compared to other options."
"Each business needs to determine if it is a mission critical aspect."
"I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
27%
Government
8%
Manufacturing Company
7%
Outsourcing Company
6%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all ...
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Also Known As

No data available
BMC MainView, BMC Automated Mainframe Intelligence, Ops Monitoring, Ops Automation for Batch ThruPut
Jitterbit, Jitterbit Harmony
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Costco, Dell, Apple, Citi, AT&T, FedEx, Johnson&Johnson, Comcast, Caterpillar, Vodafone, Sysco, Google, Oracle, Microsoft, Walt Disney
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about BMC AMI Ops vs. Jitterbit Harmony and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.