"The most valuable feature is the ability to write custom code."
"It is more secure for complex implementations."
"This solution comes with a lot of good features."
"The most valuable feature is the customizability."
"The most valuable feature is security."
"Ability to see the blueprint of the design executed alongside the actual process."
"This product has additional functionality over Blue Prism Cloud Enterprise."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"They should improve the user-friendliness and they should change their business model."
"Selecting the right business processes that are stable enough to automate can be challenging."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"It takes a while to get up and running."
"Having more AI functionality would be an improvement."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
Earn 20 points
Blue Prism Cloud is ranked 6th in Robotic Process Automation (RPA) with 15 reviews while Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 3 reviews. Blue Prism Cloud is rated 7.8, while Kryon RPA is rated 9.4. The top reviewer of Blue Prism Cloud writes "Additional functionality over the Enterprise version make good over the difficulty of installation". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, ABBYY FlexiCapture and Automation Anywhere (AA), whereas Kryon RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Software AG ARIS Robotic Process Automation. See our Blue Prism Cloud vs. Kryon RPA report.
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