BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

27th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

38th

Average Rating

8.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
BlackBerry Cylance Cybersecurity	1.2%
Trend Micro ServerProtect	0.8%
Other	98.0%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Emmanuel Okoroji

Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees

Advanced server defenses have strengthened threat detection and protected critical infrastructure

From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific rules to achieve particular actions or use cases. We have had instances where a malware is dropped and that malware executes, it is detected, but because the malware has been altered a little bit, either in naming or slight behavior changes, the system is not able to stop it. This is unless you harden the rule to say block anything that appears out of place. My thinking as a security expert is that malware will typically behave outside of the normal operation of the organization. Instead of saying malware behavior based on malware behavior, I would say use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation to identify if it is a malicious file execution or otherwise. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal. They need to work on that area. There is a lot of competition today. When Trend Micro ServerProtect initially came out, they were premium, so there was not a lot of competition. Competition is dropping their price. Trend Micro ServerProtect should also come down on the pricing to meet competition. Though it is a great solution and an integrated solution, I think they should also meet the market competition. CrowdStrike is there, Palo Alto is there. There are many other competitors, but they need to also look at what is happening. They need to work on it. I would not say that they are overly priced, but I think they can be more competitive, especially with their new credit allocation process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It does a good job of protecting us."

"The solution is stable."

"It provides good insight into the programs, applications, or websites that may need attention."

"The platform's most valuable features are the malware detection capabilities."

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

"I rate the tool a ten out of ten when it comes to the ease of use or management part."

"It is extremely simple to manage and deploy."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

More BlackBerry Cylance Cybersecurity pros

"The most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided."

"The solution allows centralized administration"

"Performance is very good."

"The most valuable feature is Data Loss Prevention (DLP)."

"It helps us quickly address potential issues and provides us with valuable insights."

"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."

"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."

"Technical support was perfect."

More Trend Micro ServerProtect pros

Cons

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"The user interface is outdated."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"They could improve on the false positives, reporting and whitelisting features."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

More BlackBerry Cylance Cybersecurity cons

"It's more about awareness and maintaining competitive pricing because competition is growing."

"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."

"Trend Micro is a little bit complicated when it comes to setting up special policies."

"Could include additional features such as an intrusion prevention system."

"Lacking analytics and a machine learning technique."

"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."

"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."

"Sometimes I try to find the real source of why there is a message, but I cannot determine if it is beneficial because I am missing deeper information."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"This cost of the license is approximately $5 USD monthly per user."

"We pay our license on a yearly basis and have just renewed for two years."

"The monthly fee is $55 USD per user."

"The license price for this solution could be better. It's on the expensive side."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"We would just add more if there are new users, but right now you just need one license for per user."

"It is expensive, but not unreasonable."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

"Pricewise, this product is okay."

"The product is available at a reasonable price"

"This product has an annual subscription, but also offers MSP options."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Government

Comms Service Provider

Computer Software Company

11%

Manufacturing Company

10%

Performing Arts

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

I am aware of the price of this solution. The price is good, and the licensing is fair.

What needs improvement with Trend Micro ServerProtect?

What is your primary use case for Trend Micro ServerProtect?

Trend Micro ServerProtect is basically a server protection solution. Given the system architecture, there is endpoint protection, the APEX, and then there is the server end protection. That is exac...

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Trend Micro ServerProtect

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Trend Micro

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect