BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

44th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Syed Azimuddin

Senior Specialist - Security Solutions at Mannai

Realtime intelligent end-to-end detection and protection from malware in a highly versatile product

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

"Endpoints are protected in real-time without the need of a centralized server."

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."

"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"I rate the tool a ten out of ten when it comes to the ease of use or management part."

"The Application Guard and ByteGuard are useful features."

More BlackBerry Cylance Cybersecurity pros

"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."

"I use this solution for data blocking, software protection, and frame protection."

"Virtual Batching and the intelligent anti-malware components are valuable security tools."

"Allows us to protect OneDrive and SharePoint, and emails too."

"Performance is very good."

"It can be managed from the cloud."

"It helps us quickly address potential issues and provides us with valuable insights."

"Able to quarantine any malware."

More Trend Micro ServerProtect pros

Cons

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."

"The solution should implement AI in the product."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"The security scripting needs improvement. It needs deeper security for scripting."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

More BlackBerry Cylance Cybersecurity cons

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

"No built-in vulnerability scanner for management solutions."

"The endpoint protection could always be stronger."

"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."

"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."

"The cost is very high and it should be lower to be more competitive."

"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."

"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"It is expensive, but not unreasonable."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"I think that the price we are paying is good for what it is."

"The monthly fee is $55 USD per user."

"CylancePROTECT is an affordable solution."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The tool is not that expensive."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

"Pricewise, this product is okay."

"The product is available at a reasonable price"

"This product has an annual subscription, but also offers MSP options."

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

14%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Trend Micro ServerProtect?

The initial setup is very straightforward.

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.

What needs improvement with Trend Micro ServerProtect?

The solution should provide features to block devices, specific IPs or URLs.

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Comparisons

Compared 21% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 15% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

HP Wolf Security vs Trend Micro ServerProtect

Compared 21% of the time

CrowdStrike Falcon vs Trend Micro ServerProtect

Compared 21% of the time

Cortex XDR by Palo Alto Networks vs Trend Micro ServerProtect

Compared 20% of the time

SentinelOne Singularity Complete vs Trend Micro ServerProtect

Compared 12% of the time

Kaspersky Endpoint Detection and Response Optimum vs Trend Micro ServerProtect

Compared 8% of the time

More Trend Micro ServerProtect Competitors

Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Trend Micro ServerProtect

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Trend Micro

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect