BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

29th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

43rd

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Nagesh-Ng

Solutions Designer and IT Architect at Starmark

Offers a single console to control all applications and URL filtering

I am satisfied with the malware detection capabilities of the solution. At our company, using the product we haven't found any incidents or threats that couldn't be easily resolved. Most of the customers of Trend Micro ServerProtect in our organization belong to the Healthcare industry. I have witnessed smooth integrations with Trend Micro ServerProtect. I haven't yet noticed any AI capabilities in the product. I would recommend others to adopt Trend Micro ServerProtect as it can be easily installed and managed. The product assists in administration. The solution is a perfect fit for the SMB segment. I would rate Trend Micro ServerProtect an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."

"It is extremely simple to manage and deploy."

"The solution runs in the background, and I do not need to care about it."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"The platform's most valuable features are the malware detection capabilities."

More BlackBerry Cylance Cybersecurity pros

"The most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided."

"Able to quarantine any malware."

"Technical support was perfect."

"I use this solution for data blocking, software protection, and frame protection."

"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."

"The most valuable features are the anti-malware and antivirus capabilities."

"The initial setup is very straightforward."

"The solution allows centralized administration"

More Trend Micro ServerProtect pros

Cons

"They could improve on the false positives, reporting and whitelisting features."

"The price for this EPP platform is expensive and could be improved."

"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"CylancePROTECT's dashboard could be more user-friendly."

"The security scripting needs improvement. It needs deeper security for scripting."

More BlackBerry Cylance Cybersecurity cons

"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."

"Trend Micro is a little bit complicated when it comes to setting up special policies."

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

"Could include additional features such as an intrusion prevention system."

"The endpoint protection could always be stronger."

"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."

"The cost is very high and it should be lower to be more competitive."

"Lacking analytics and a machine learning technique."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"The product cost is about $5, per user, per month."

"It is expensive, but not unreasonable."

"The monthly fee is $55 USD per user."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"CylancePROTECT is an affordable solution."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricewise, this product is okay."

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

"The product is available at a reasonable price"

"This product has an annual subscription, but also offers MSP options."

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

12%

Government

Comms Service Provider

Computer Software Company

12%

Manufacturing Company

11%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.

What needs improvement with Trend Micro ServerProtect?

Concerning improvements for Trend Micro ServerProtect, I think the main issue is deployment; configuring the console should be easy for both standard and bulk deployment. They need to improve in th...

What is your primary use case for Trend Micro ServerProtect?

Regarding use cases for Trend Micro ServerProtect, the EDR and XDR use cases are now considered older, as most customers have already implemented those parts with Trend Micro and CrowdStrike. Now, ...

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Comparisons

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Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

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Cortex XDR by Palo Alto Networks vs Trend Micro ServerProtect

Compared 18% of the time

CrowdStrike Falcon vs Trend Micro ServerProtect

Compared 17% of the time

SentinelOne Singularity Complete vs Trend Micro ServerProtect

Compared 9% of the time

Trend Vision One Endpoint Security vs Trend Micro ServerProtect

Compared 8% of the time

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Trend Micro ServerProtect

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Trend Micro

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect