BlackBerry Cylance and Norton Small Business compete in the cybersecurity domain, focusing on endpoint protection and comprehensive security solutions. BlackBerry Cylance appears to have the upper hand in AI-driven malware detection, while Norton offers a more comprehensive suite of security features.
Features: BlackBerry Cylance leverages advanced AI and machine learning to provide proactive protection against zero-day threats, combined with a lightweight, resource-efficient design and centralized management tools. In contrast, Norton Small Business features comprehensive security that includes a firewall, secure VPN, and identity protection, alongside functions like device backup and password management, all integrated into an easy-to-use platform.
Room for Improvement: BlackBerry Cylance users highlight the need for better endpoint visibility, reduced false positives, and improved reporting and whitelisting support. The user interface and support channels also require updates. Meanwhile, Norton users seek improvements in cloud backup speed and mobile integration, with a preference for less intrusive upselling practices.
Ease of Deployment and Customer Service: BlackBerry Cylance offers deployment in public, private, and hybrid clouds, but receives mixed feedback on technical support responsiveness. Norton Small Business focuses on public and private cloud options and earns generally positive reviews for its reliable customer service, despite occasional issues in addressing specific queries.
Pricing and ROI: BlackBerry Cylance is perceived as costly upfront but justifies this with minimal resource impact and strong endpoint protection that balances security ROI. It often entails negotiation for competitive pricing. Norton Small Business offers more affordable, yearly licensing plans, although the upselling tactics can concern some users. Both products are recognized for providing tangible ROI by safeguarding business continuity and reducing threat management workloads.
BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.
BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.
What are the main features of BlackBerry Cylance?In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.
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