BlackBerry Cylance Cybersecurity vs Norton Small Business comparison

Why PeerSpot?

BlackBerry and NortonLifeLock are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #36, while NortonLifeLock is ranked #41. BlackBerry holds a 1.7% mindshare in EPP, compared to NortonLifeLock’s 1.0% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

BlackBerry Cylance Cybersecurity and Norton Small Business compete in the cybersecurity sector. BlackBerry Cylance seems to have the upper hand in threat prevention due to its AI-driven threat detection, while Norton Small Business is noted for its comprehensive features and superior customer service.

Features: BlackBerry Cylance offers AI-driven threat detection, lightweight design with minimal system resources, and effective zero-day threat protection. On the other hand, Norton Small Business provides antivirus, identity theft protection, device security, secure VPN, and parental controls.

Room for Improvement: BlackBerry Cylance could improve in terms of simplifying deployment, enhancing customer support, and expanding its feature set for broader appeal. Norton Small Business might focus on refining its threat detection capabilities, optimizing resource usage, and expanding its AI functionalities.

Ease of Deployment and Customer Service: Norton Small Business offers straightforward deployment and accessible support services, which are easy to implement. BlackBerry Cylance, while structured, may face challenges with complex deployment models, but offers 24/7 support services.

Pricing and ROI: BlackBerry Cylance tends to have a higher initial cost due to its advanced AI technology but offers substantial ROI through superior threat prevention. Norton Small Business presents more competitive pricing, making it attractive for small businesses seeking value and extensive features in their investment.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Norton Small Business Report (Updated: September 2026).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Norton Small Business

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of Norton Small Business is 1.0%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.8%
BlackBerry Cylance Cybersecurity	1.7%
Norton Small Business	1.0%
Other	93.5%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

Read full review

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."

"The information the dashboard provides is very clear."

"The behavior-based detection feature is valuable."

"Stability is one of the features we like the most."

"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."

"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."

"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."

"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."

More Cortex XDR by Palo Alto Networks pros

"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"Has good RAM capacity for the power I need"

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."

"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."

"The most functional item that we use is the process to turn off the false flags that it causes."

"On the management side, we liked the way it displays things."

More BlackBerry Cylance Cybersecurity pros

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The product’s valuable feature is the availability of support services 24/7."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The solution detects viruses very, very fast."

"The performance is fine."

"The most valuable feature of Norton 360 has been its robust notification system."

"The solution has good performance."

Cons

"The playbooks could be improved to include more functionalities or actions."

"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."

"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."

"It takes time to scan the servers and devices."

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."

"There's room for improvement with Mac device installations, which can be challenging."

"The tool needs to be improved in terms of integration and interface."

More Cortex XDR by Palo Alto Networks cons

"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."

"It should provide more details about the events that they have detected."

"If they can add more features on top of their Persona feature that would be ideal."

"The user interface could be improved, it's very outdated."

"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."

"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."

"The problem is, for me, sometimes it creeps into the computers and into the servers that we want to get running."

"It's a good solution but some features just need to be updated."

More BlackBerry Cylance Cybersecurity cons

"The tool's price is an area of concern where improvements are required."

"One area where Norton 360 could improve is the constant push for upselling."

"There's a need for enhanced security measures."

"The solution’s stability could be improved."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"The updates must be less frequent."

"The tool should be easily available in the market and should be cheaper."

"Norton 360’s features for device optimization could be better."

Pricing and Cost Advice

"Cortex XDR's pricing is ok."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"I am using the Community edition."

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"This is an expensive solution."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

"It has reasonable pricing for the use cases it provides to the company."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The monthly fee is $55 USD per user."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The product cost is about $5, per user, per month."

"This cost of the license is approximately $5 USD monthly per user."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"We would just add more if there are new users, but right now you just need one license for per user."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"The solution is cost-effective."

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"The tool has a yearly licensing."

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Comms Service Provider

12%

Construction Company

11%

Manufacturing Company

10%

Construction Company

12%

Outsourcing Company

11%

Comms Service Provider

Manufacturing Company

Comms Service Provider

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	47
Midsize Enterprise	21
Large Enterprise	55

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

See all answers

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 15% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

Check Point Harmony Endpoint vs BlackBerry Cylance Cybersecurity

Compared 9% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Bitdefender Hypervisor Introspection vs BlackBerry Cylance Cybersecurity

Compared 3% of the time

More BlackBerry Cylance Cybersecurity Competitors

HP Wolf Security vs Norton Small Business

Compared 12% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 6% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 5% of the time

Ivanti Connect Secure vs Norton Small Business

Compared 5% of the time

Acronis Cyber Protect Cloud vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

October 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Cloud Backup

September 2026

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Blackberry Protect

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.

Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.

What are the key features of Norton Small Business?

24/7 Support: Provides immediate assistance whenever required.
Antivirus and Firewall: Offers continuous device protection against threats.
Secure VPN: Ensures safe and encrypted internet browsing.
Password Management: Protects and simplifies password organization.
Automatic Encrypted Backup: Safeguards critical data with secure storage solutions.
Parental Controls: Filters harmful content to protect younger users.
Performance Optimization: Enhances system efficiency by managing resources effectively.

Why should users consider Norton Small Business?

Comprehensive Security Coverage: Encompasses a broad range of security features for total peace of mind.
User Convenience: Easy integration with business management tools contributes to streamlined operations.
Support Assurance: 24/7 support mitigates downtime and enhances reliability.
Cost Efficiency: Delivers robustness expected by smaller enterprises without significant expenses.

Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.

NortonLifeLock

Sample Customers

CBI Health Group, University Honda, VakifBank

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Norton Small Business

September 2026

Free Report: BlackBerry Cylance Cybersecurity vs. Norton Small Business

Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Norton Small Business and other solutions. Updated: September 2026.

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