BlackBerry Cylance Cybersecurity vs Norton Small Business comparison

BlackBerry and NortonLifeLock are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while NortonLifeLock is ranked #24 with an average rating of 8.7. BlackBerry holds a 1.1% mindshare in EPP, compared to NortonLifeLock’s 2.2% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,759 Views
2,511 Comparison Views

85% willing to recommend

Norton Small Business

Read 9 Norton Small Business reviews

3,895 Views
3,739 Comparison Views

90% willing to recommend

BlackBerry Cylance Cybersec...

Norton Small Business

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance Cybersecurity and Norton Small Business compete in the cybersecurity category. Norton Small Business may have the upper hand with its user-friendly approach, diverse security features, and affordable pricing.

Features: BlackBerry Cylance leverages AI and machine learning to block zero-day threats and malware like WannaCry, has a low CPU impact, and includes a centralized management dashboard. Norton Small Business provides comprehensive protection with antivirus, firewall, and device backup, emphasizing user-friendliness and additional security features beyond antivirus protection.

Room for Improvement: BlackBerry Cylance should reduce false positives, enhance the user interface, and integrate advanced threat insights. Norton Small Business could lower the frequency of upselling prompts, enhance security measures, and improve mobile integration.

Ease of Deployment and Customer Service: BlackBerry Cylance offers extensive deployment options including hybrid and public cloud but faces challenges with support responsiveness. Norton Small Business is noted for straightforward deployment and robust customer service, with highly rated technical support for quick issue resolution.

Pricing and ROI: BlackBerry Cylance generally has higher pricing with some users finding it expensive, but it offers significant ROI through strong security capabilities. Norton Small Business is considered affordable, with a clear pricing structure that includes packages and bundles, providing solid ROI with comprehensive security solutions.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Norton Small Business Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Norton Small Business

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Norton Small Business

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Cloud Backup (18th), SSL VPN (8th)

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Norton Small Business	2.2%
BlackBerry Cylance Cybersecurity	1.1%
Other	96.7%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides good insight into the programs, applications, or websites that may need attention."

"On the management side, we liked the way it displays things."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"It does a good job of protecting us."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"One of the best features of the solution is that it's easy to deploy."

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"CylancePROTECT is a fairly decent antivirus."

More BlackBerry Cylance Cybersecurity pros

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The performance is fine."

"The product’s valuable feature is the availability of support services 24/7."

"The most valuable feature of Norton 360 has been its robust notification system."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The solution detects viruses very, very fast."

"The solution has good performance."

Cons

"If they can add more features on top of their Persona feature that would be ideal."

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"The solution’s user interface could be improved."

"CylancePROTECT's dashboard could be more user-friendly."

"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

More BlackBerry Cylance Cybersecurity cons

"The tool should be easily available in the market and should be cheaper."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"The tool's price is an area of concern where improvements are required."

"The solution’s stability could be improved."

"One area where Norton 360 could improve is the constant push for upselling."

"There's a need for enhanced security measures."

"The updates must be less frequent."

"Norton 360’s features for device optimization could be better."

Pricing and Cost Advice

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"The product cost is about $5, per user, per month."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"CylancePROTECT is an affordable solution."

"The licensing part of the product is too expensive compared to other solutions in the market."

"It's not so heavily priced; rather, it's average and decent."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The tool has a yearly licensing."

"The solution is cost-effective."

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Government

Comms Service Provider

11%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

See all answers

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

More BlackBerry Cylance Cybersecurity Competitors

HP Wolf Security vs Norton Small Business

Compared 59% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 6% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 6% of the time

GravityZone Business Security vs Norton Small Business

Compared 5% of the time

Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Cloud Backup

September 2025

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Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Norton Small Business

September 2025

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