BlackBerry Cylance Cybersecurity vs Norton Small Business comparison

BlackBerry and NortonLifeLock are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #32 with an average rating of 8.1, while NortonLifeLock is ranked #15 with an average rating of 8.7. BlackBerry holds a 1.0% mindshare in EPP, compared to NortonLifeLock’s 2.3% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,049 Views
2,744 Comparison Views

85% willing to recommend

Norton Small Business

Read 11 Norton Small Business reviews

3,746 Views
3,634 Comparison Views

90% willing to recommend

BlackBerry Cylance Cybersec...

Norton Small Business

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance Cybersecurity and Norton Small Business compete in the cybersecurity category. Norton Small Business may have the upper hand with its user-friendly approach, diverse security features, and affordable pricing.

Features: BlackBerry Cylance leverages AI and machine learning to block zero-day threats and malware like WannaCry, has a low CPU impact, and includes a centralized management dashboard. Norton Small Business provides comprehensive protection with antivirus, firewall, and device backup, emphasizing user-friendliness and additional security features beyond antivirus protection.

Room for Improvement: BlackBerry Cylance should reduce false positives, enhance the user interface, and integrate advanced threat insights. Norton Small Business could lower the frequency of upselling prompts, enhance security measures, and improve mobile integration.

Ease of Deployment and Customer Service: BlackBerry Cylance offers extensive deployment options including hybrid and public cloud but faces challenges with support responsiveness. Norton Small Business is noted for straightforward deployment and robust customer service, with highly rated technical support for quick issue resolution.

Pricing and ROI: BlackBerry Cylance generally has higher pricing with some users finding it expensive, but it offers significant ROI through strong security capabilities. Norton Small Business is considered affordable, with a clear pricing structure that includes packages and bundles, providing solid ROI with comprehensive security solutions.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Norton Small Business Report (Updated: July 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Norton Small Business

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

32nd

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Norton Small Business

Ranking in Endpoint Protection Platform (EPP)

15th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Cloud Backup (12th), SSL VPN (6th)

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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LAWAL YUSUF

IT auditor at SHEFFIELD HALLAM UNIVERSITY

Helps with password management and has good technical support services

We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to deploy."

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."

"The initial setup of CylancePROTECT is very easy."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"The solution is pretty easy to scale."

"It is extremely simple to manage and deploy."

More BlackBerry Cylance Cybersecurity pros

"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The product’s valuable feature is the availability of support services 24/7."

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."

"The solution has good performance."

"The most valuable feature of Norton 360 has been its robust notification system."

"The solution detects viruses very, very fast."

More Norton Small Business pros

Cons

"The solution’s user interface could be improved."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"They could improve on the false positives, reporting and whitelisting features."

"It is hard to manage."

"It's a good solution but some features just need to be updated."

More BlackBerry Cylance Cybersecurity cons

"Norton 360’s features for device optimization could be better."

"The updates must be less frequent."

"There's a need for enhanced security measures."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"The integration with Android devices needs enhancement."

"I would like to see Norton 360 improve the speed of its cloud backup."

"The tool's price is an area of concern where improvements are required."

"One area where Norton 360 could improve is the constant push for upselling."

More Norton Small Business cons

Pricing and Cost Advice

"The license price for this solution could be better. It's on the expensive side."

"The product cost is about $5, per user, per month."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"We would just add more if there are new users, but right now you just need one license for per user."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The solution provides me with competitive pricing."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"It is an inexpensive product. We purchase its yearly license."

"The tool has a yearly licensing."

"The solution is cost-effective."

"The price is fairly acceptable."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

12%

Government

Comms Service Provider

11%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

See all answers

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 15% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

More BlackBerry Cylance Cybersecurity Competitors

HP Wolf Security vs Norton Small Business

Compared 57% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 7% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 6% of the time

GravityZone Business Security vs Norton Small Business

Compared 5% of the time

Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

August 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Cloud Backup

August 2025

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Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Norton Small Business

July 2025

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