Bizagi and Software AG ARIS Process Mining are competitors in the process management software category. Software AG ARIS Process Mining seems to have the upper hand due to its strong process mining capabilities.
Features: Bizagi offers process modeling, workflow automation, and integration capabilities. Software AG ARIS Process Mining provides advanced process analytics, insights, and tools for workflow discovery and optimization.
Room for Improvement: Bizagi could enhance user interface customizations, improve error identification in integration features, and provide more robust simulation capabilities. Software AG ARIS Process Mining could simplify its deployment, improve its user interface for easier navigation, and enhance integration options with other tools.
Ease of Deployment and Customer Service: Bizagi is known for its straightforward deployment and responsive customer service aiding implementation and troubleshooting. Software AG ARIS Process Mining requires a more intricate deployment but offers detailed support resources and consultancy services.
Pricing and ROI: Bizagi is more budget-friendly, appealing to companies looking for quick ROI without significant initial investment. In contrast, Software AG ARIS Process Mining involves higher upfront costs but promises potentially greater long-term ROI through enhanced process optimization.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
Technical support for Software AG ARIS Process Mining is good.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
The decision map could be improved to allow more than three options at a decision point.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
It was less expensive than some of the other tools.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
| Product | Market Share (%) |
|---|---|
| Bizagi | 4.1% |
| Software AG ARIS Process Mining | 3.7% |
| Other | 92.2% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?
Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.
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