Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #15 with an average rating of 8.0, while Pega is ranked #6 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.5% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,445 Views
537 Comparison Views

80% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

4,896 Views
1,882 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Oracle BPM compete in the business process management space, offering distinct features and capabilities. Pega has a slight edge due to its low-code capabilities and unified architecture, which cater well to enterprise needs.

Features: Pega Platform stands out for its extensive low-code capabilities, allowing easy configuration of dynamic workflows and robust case management. It features no-code APIs that enhance development speed and flexibility. Fast prototyping and a unified architecture make it suitable for enterprise-level solutions. Oracle BPM offers strong integration tools ideal for databases and supports BPMN 2.0 standards for process modeling. Its service-oriented architecture and comprehensive reporting are robust for enterprise needs.

Room for Improvement: Pega could benefit from improved low-code features, enhanced AI capabilities, and better reporting performance. Its RPA tools and cloud presence need enhancement. Oracle BPM needs a lighter architecture, better user interface updates, and improved documentation. It also requires better integration capabilities and support for modern development methodologies like microservices.

Ease of Deployment and Customer Service: Pega Platform offers flexible deployment options, including public cloud, private cloud, and on-premises setups, supporting both small and large enterprises. Its technical support is mixed, with some users praising responsiveness, while others note delays in complex issues. Oracle BPM primarily supports on-premises deployment but lacks flexibility in public cloud options. Its technical support is generally praised but challenging to navigate for systems needing frequent updates.

Pricing and ROI: Pega Platform is considered expensive, particularly in licensing, with pricing structures varying by user and case complexity. However, the ROI is high due to efficiency gains and enhanced customer satisfaction. Oracle BPM costs are high with a complex licensing structure causing costly upgrades. Still, its comprehensive feature set justifies the investment for those fully utilizing its capabilities. Despite high prices, the ROI for both is significant when features are fully leveraged.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: June 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SumitKumar17

Developer at a government with 5,001-10,000 employees

Allows users to customize the user interface and retrieve data, but licensing cost is very high

Currently, Oracle BPM is integrated with different applications, and the workflow decides which part it has to take. The solution is on the Oracle Fusion platform. It has integration with other services, which are essentially normal Java-based applications. Oracle BPM also provides a task query service that allows you to customize your user interface, retrieve the data, and display it as per user convenience. I would recommend the solution to other users. Overall, I rate Oracle BPM a seven out of ten.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"It is easy and cheap."

"We selected this solution not only for the BPM but for the entire package."

"It is easy to use in a business processing suite."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"The solution provides extensive functionalities."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"The initial setup is straightforward."

More Oracle BPM pros

"The solution is operating well overall."

"This solution is useful for business process management if you have any banking solutions or need to manage a process."

"It allows for a unified platform with features like case management, BPM, service orchestration, low-code development, digital process automation, CRM, and decision-making, all integrated into a single platform."

"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."

"They're pretty easy to create, and they're pretty easy to deploy."

"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."

"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."

"The solution's case management is its most valuable aspect."

More Pega Platform pros

Cons

"The solution's licensing cost is very high."

"Overall, the engine and the UI both have to be made lighter."

"Pricing is an area that could use improvement."

"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."

"Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be easier, that would make Oracle BPM better."

"It would be good if they could provide some additional connectors or an application developer environment for microservices."

"The time it takes to get from deployment to production could be faster."

"Oracle BPM should allow integration with external, common APIs."

More Oracle BPM cons

"Pega BPM could be improved by including token-based authentication and extending its integration options."

"PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training."

"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."

"This is an expensive solution."

"I would like to see Pega BPM improve the user experience."

"The technical support is very low, rated at a one or two out of ten."

"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."

"Implementation is a challenge due to the handling of the code"

More Pega Platform cons

Pricing and Cost Advice

"Oracle is good, but they're still expensive compared to other vendors."

"The licensing model is good."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The pricing is very expensive."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"As with all Oracle products, the licensing over VMware is an issue."

"It's pried high, this solution is expensive."

"We received the product packaged into the Oracle database solution."

More Oracle BPM pricing and cost advice

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"Licensing varies across geographical regions for us."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Wireless Company

Government

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

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Compared 27% of the time

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Compared 25% of the time

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Compared 14% of the time

AWS Step Functions vs Oracle BPM

Compared 9% of the time

ARIS BPA vs Oracle BPM

Compared 4% of the time

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ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 6% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Oracle BPM

May 2025

Download Oracle BPM product report

Buyer's Guide

Pega Platform

May 2025

Download Pega Platform product report

Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

June 2025

Free Report: Oracle BPM vs. Pega Platform

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