Oracle BPM vs Pega Platform comparison

Oracle and Pega are both solutions in the Business Process Management (BPM) category. Oracle is ranked #14 with an average rating of 8.0, while Pega is ranked #6 with an average rating of 8.2. Oracle holds a 1.9% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 80% of Oracle users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Oracle BPM

Read 25 Oracle BPM reviews

1,370 Views
1,343 Comparison Views

80% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,078 Views
3,994 Comparison Views

91% willing to recommend

Oracle BPM

Pega Platform

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Oracle BPM compete in the business process management category. Pega Platform appears to have the upper hand due to its comprehensive ease of development and enterprise-ready features.

Features: Pega Platform stands out for its robust case management, flexible deployment options across cloud and on-premises, and significant out-of-the-box functionalities. Users value its ease of integration and no-code environment. Oracle BPM is known for its strong process modeling, robust workflow engine, and integration with Oracle's SOA platform, offering effective BPMN 2.0 support.

Room for Improvement: Users of Pega Platform point out issues with its licensing model and pricing, suggesting a need for more experienced implementation partners to facilitate setup. They also desire better cloud presence and RPA features. Oracle BPM is often criticized for being expensive and heavy, with outdated UI technology and a need for better third-party integration and cloud support.

Ease of Deployment and Customer Service: Pega Platform is versatile, with options for on-premises and cloud deployments. While technical support is rated well, there are concerns about response times and costs. Oracle BPM supports primarily on-premises deployments but offers some cloud options. Its technical support is adequate but may struggle with unique customer issues, and training processes could be improved.

Pricing and ROI: Pega Platform's pricing is high and complex, particularly for SMEs, but is justified by its enterprise-level benefits. There is a notable ROI, attributed to improved business processes. Oracle BPM is also costly, with criticism centered on its expensive cloud licensing. However, the robust features and integration offer value. Both platforms report substantial ROI through enhanced operational efficiencies.

To learn more, read our detailed Oracle BPM vs. Pega Platform Report (Updated: September 2025).

Buyer's Guide

Oracle BPM vs. Pega Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPM

Ranking in Business Process Management (BPM)

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Oracle BPM	1.9%
Other	92.9%

Business Process Management (BPM)

Featured Reviews

Neilsen Seixas

Owner at NSTEC

Enables robust integration capabilities, facilitating seamless connection with various systems and applications

We utilized Oracle BPM to automate various administrative processes within our organization, specifically focusing on eliminating paper-based workflows related to licensing procedures in our environment. Oracle BPM enabled collaboration between our IT and business teams for effective process management. Utilizing the Oracle VPN, we experienced significant improvements in process efficiency. For instance, a process that previously took forty days before implementation was reduced to just twenty minutes after implementing Oracle BPM. This remarkable reduction in time demonstrates the substantial benefits brought about by the solution. The solution is comprehensive, encompassing modeling, implementation, and runtime capabilities. Additionally, by leveraging this platform, we seamlessly integrated Oracle Portal and Oracle Document Management, providing a complete solution within the Oracle ecosystem. The integration capabilities of Oracle BPM with other systems significantly influenced our workflow. Our workflow was impacted positively by these integrations. Initially, we utilized Oracle BPM alongside other Oracle products such as Oracle Context Manager, Oracle Portal, and Oracle Document Management. Despite using multiple products, they are seamlessly integrated, providing a comprehensive solution for our clients. This solution encompassed document management, workflow control, process execution, and automation, effectively streamlining processes and eliminating bureaucratic hurdles. The transparency and efficiency achieved through this integrated approach were highly beneficial for our clients.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefit from the tool is we can develop it quickly and easily use it for middleware services. We can publish the services so other applications can consume them. This is providing us some reusability and a type of security."

"The solution provides extensive functionalities."

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"It is quite scalable and can be applied to enterprise-level organizations effectively."

"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."

"We selected this solution not only for the BPM but for the entire package."

"The support is good."

"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."

More Oracle BPM pros

"The solution is operating well overall."

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."

"The most valuable feature of Pega BPM is its architecture."

"The most valuable aspect of the solution is the various workflows."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

"The user interface and the ease of developing the workflow for an application are valuable features."

"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

More Pega Platform pros

Cons

"Oracle BPM is hard to configure."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"Pricing is an area that could use improvement."

"It would be good if they could provide some additional connectors or an application developer environment for microservices."

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"The solution needs to offer better integration with third-party systems."

"Overall, the engine and the UI both have to be made lighter."

"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."

More Oracle BPM cons

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"The UI part needs improvement."

"Its implementation in the public sector was a bit complex."

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas."

"I would like to see Pega BPM improve the user experience."

"It needs more integration with other platforms."

"This is a quite expensive product."

"The solution's pricing model or licensing model could be a little better."

More Pega Platform cons

Pricing and Cost Advice

"The pricing is very expensive."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"It's pried high, this solution is expensive."

"The licensing model is good."

"Oracle is good, but they're still expensive compared to other vendors."

"We received the product packaged into the Oracle database solution."

"As with all Oracle products, the licensing over VMware is an issue."

"This solution is very expensive. You are charged per license and an additional 20% for support."

More Oracle BPM pricing and cost advice

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"The licensing fees are based on the number of users."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"The pricing is pretty good, compared to other similar products."

"Pricing is good."

"The price could be lower."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Wireless Company

Government

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	7
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

Questions from the Community

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

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Compared 24% of the time

Camunda vs Oracle BPM

Compared 18% of the time

IBM BPM vs Oracle BPM

Compared 13% of the time

Apache Airflow vs Oracle BPM

Compared 10% of the time

IBM Business Automation Workflow vs Oracle BPM

Compared 5% of the time

More Oracle BPM Competitors

ServiceNow vs Pega Platform

Compared 15% of the time

Camunda vs Pega Platform

Compared 12% of the time

Appian vs Pega Platform

Compared 8% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

GitHub CoPilot vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Oracle BPM

October 2025

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Buyer's Guide

Pega Platform

October 2025

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Also Known As

Oracle Business Process Management

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Oracle BPM vs. Pega Platform

September 2025

Free Report: Oracle BPM vs. Pega Platform

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