Artus is the core of the BITAM Suite. It consists of three fundamental elements:
- Bitam Administrator - which contains all the metadata, facilitating the creation of multidimensional structures, user security, etc.
- Artus Designer - which allows easy and intuitive creation of scenarios.
- Artus Web User - platform from which the user can access the greater capabilities for the management of the Decision-Making Process.
Merced's flagship solutions, available in on-premise, SaaS and hosted models, include Merced Service Performance Management, which provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. They also include Merced Sales Performance Management with incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions.
