We performed a comparison between BigPanda and FortiMonitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The program is very stable."
"The solution is user-friendly and has good performance and certification."
"One of the most valuable features of BigPanda is its user-friendly interface."
"A user-friendly solution."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"It provides the best firewall features."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"FortiMonitor's dashboard is very informative and user-friendly."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"Lacks sufficient dashboard features."
"The cost of this product is too high compared to New Relic."
"The usability needs to improve, because it is a pure code environment."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The solution could improve by having better integration."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor needs to improve its alert system."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"The solution's initial setup process is time-consuming."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while FortiMonitor is ranked 32nd in IT Infrastructure Monitoring with 10 reviews. BigPanda is rated 7.2, while FortiMonitor is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, LogicMonitor and Auvik Network Management (ANM). See our BigPanda vs. FortiMonitor report.
See our list of best IT Infrastructure Monitoring vendors and best IT Alerting and Incident Management vendors.
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