BigPanda vs FortiMonitor comparison

Why PeerSpot?

BigPanda and Fortinet are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while Fortinet is ranked #40 with an average rating of 9.0. BigPanda holds a 0.7% mindshare in IM, compared to Fortinet’s 0.8% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 100% of Fortinet users who would recommend it.

BigPanda

Read 20 BigPanda reviews

4,918 Views
2,607 Comparison Views

85% willing to recommend

FortiMonitor

Read 15 FortiMonitor reviews

4,848 Views
2,376 Comparison Views

100% willing to recommend

BigPanda

FortiMonitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

BigPanda and FortiMonitor compete in IT operations management. FortiMonitor often holds an advantage due to its extensive features, making it worth the investment over BigPanda, which is favored for pricing and support.

Features: BigPanda provides strong incident management capabilities, emphasizing root cause analysis to streamline IT workflows. It boosts operational efficiency by offering optimized incident response solutions. FortiMonitor, however, provides robust monitoring and analytics features that offer deep insights into network performance, focusing on broad system monitoring and comprehensive data analysis.

Room for Improvement: BigPanda could enhance its deployment process, simplify integration, and broaden its monitoring capabilities. FortiMonitor might improve on pricing flexibility, reduce initial setup costs, and streamline some user interface elements to enhance user experience.

Ease of Deployment and Customer Service: FortiMonitor offers straightforward integration and a smooth setup process, with a responsive customer service team. BigPanda presents a more complex deployment that is eased by robust technical support, helping users manage initial challenges effectively.

Pricing and ROI: BigPanda offers a cost-effective entry point with solid ROI due to efficiency in incident resolution. FortiMonitor, despite higher setup costs, yields significant ROI through its extensive monitoring capabilities, making the additional expenditure worthwhile.

To learn more, read our detailed BigPanda vs. FortiMonitor Report (Updated: September 2026).

Buyer's Guide

BigPanda vs. FortiMonitor

September 2026

Download the complete report

Helped 914,322 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Ranking in IT Alerting and Incident Management

8th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

AIOps (10th)

FortiMonitor

Ranking in IT Infrastructure Monitoring

40th

Ranking in IT Alerting and Incident Management

17th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (34th), Digital Experience Monitoring (DEM) (11th)

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of FortiMonitor is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
FortiMonitor	0.8%
Other	98.5%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

Read full review

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."

"The best of a bad lot was the error message deduping."

"BigPanda integrates well with other solutions, such as WatchGuard,"

"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."

"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."

"If you're looking for a SaaS which truly believes in software as a service, BigPanda is definitely the solution to go for."

"The solution is user-friendly and has good performance and certification."

"BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools."

More BigPanda pros

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"FortiMonitor is 100% stable."

"Fortinet's customer support is very good."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"FortiMonitor's dashboard is very informative and user-friendly."

More FortiMonitor pros

Cons

"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."

"We'd like to see additional dashboard features included as part of the solution."

"The solutions were quite useful but not completely stable."

"The usability needs to improve, because it is a pure code environment."

"The solution could improve by having better integration."

"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."

"The UI for this solution could be improved. It is very hard to find what you are looking for."

"BigPanda attempts a little of everything and fails at most."

More BigPanda cons

"FortiMonitor needs to improve its alert system."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"There are areas for improvement that FortiManager is addressing."

"For our type of country, it is always expensive, but it has competitive pricing."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

More FortiMonitor cons

Pricing and Cost Advice

"We pay $200,000 USD per year."

"The price of BigPanda is in the middle compared to other solutions."

"BigPanda is cheaper than the competitors."

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"FortiMonitor's price is very high."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"There are additional costs needed for certain functionality, such as scalability."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Manufacturing Company

Outsourcing Company

Healthcare Company

Financial Services Firm

Comms Service Provider

Healthcare Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

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What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

See all answers

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What needs improvement with FortiMonitor?

There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...

See all answers

Comparisons

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Compared 9% of the time

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Compared 9% of the time

Splunk ITSI (IT Service Intelligence) vs BigPanda

Compared 5% of the time

Zabbix vs BigPanda

Compared 5% of the time

Dynatrace vs BigPanda

Compared 4% of the time

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SolarWinds Network Device Monitor vs FortiMonitor

Compared 6% of the time

PRTG Network Monitor vs FortiMonitor

Compared 6% of the time

ThousandEyes vs FortiMonitor

Compared 5% of the time

PagerDuty Operations Cloud vs FortiMonitor

Compared 4% of the time

SolarWinds NPM vs FortiMonitor

Compared 4% of the time

More FortiMonitor Competitors

Product Reports

Buyer's Guide

BigPanda

September 2026

Download BigPanda product report

Buyer's Guide

Digital Experience Monitoring (DEM)

September 2026

Download FortiMonitor product report

Also Known As

No data available

Panopta

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

FortiMonitor excels in user monitoring and network operations, with its central management and intuitive dashboard. Known for reducing administrative costs and enhancing security awareness, it also provides seamless integration with other devices.

FortiMonitor supports dual-factor authentication, alert systems, and system health monitoring, proving essential for technical teams managing infrastructures and FortiGate activities. Despite its benefits, there are areas like compatibility and pricing where improvements are sought. It offers high-level monitoring, customizable dashboards, and alert capabilities which are critical in busy environments, especially for detecting harmful activities and ensuring efficient CPU utilization.

What features enhance FortiMonitor's efficiency?

User Monitoring: Monitors end users and logs effectively.
Traffic Analysis: Offers comprehensive insights into network traffic.
Dual-factor Authentication: Enhances security with two-step verification.
Centralized Management: Streamlines operations with an intuitive dashboard.
Proactive Alerts: Provides redundancy and instant notifications for potential issues.
Seamless Integration: Easily integrates with other devices for continuity.

What benefits and ROI should be evaluated?

Cost Reduction: Lowers administrative costs significantly.
Security Awareness: Improves security management efficiency.
Data Continuity: Ensures continuous operations with automated vendor configuration.
Efficiency Gains: Adapts to new vendors and enhances CPU utilization.

FortiMonitor is widely implemented in industries for end-user monitoring, security tracking, and infrastructure management. It's crucial for environments needing high-level monitoring and identifying hardware problems, where proactive management and customizable dashboards are key to maintaining operations.

Fortinet

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Buyer's Guide

BigPanda vs. FortiMonitor

September 2026

Free Report: BigPanda vs. FortiMonitor

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