BigPanda and FortiMonitor compete in IT operations management. FortiMonitor often holds an advantage due to its extensive features, making it worth the investment over BigPanda, which is favored for pricing and support.
Features: BigPanda provides strong incident management capabilities, emphasizing root cause analysis to streamline IT workflows. It boosts operational efficiency by offering optimized incident response solutions. FortiMonitor, however, provides robust monitoring and analytics features that offer deep insights into network performance, focusing on broad system monitoring and comprehensive data analysis.
Room for Improvement: BigPanda could enhance its deployment process, simplify integration, and broaden its monitoring capabilities. FortiMonitor might improve on pricing flexibility, reduce initial setup costs, and streamline some user interface elements to enhance user experience.
Ease of Deployment and Customer Service: FortiMonitor offers straightforward integration and a smooth setup process, with a responsive customer service team. BigPanda presents a more complex deployment that is eased by robust technical support, helping users manage initial challenges effectively.
Pricing and ROI: BigPanda offers a cost-effective entry point with solid ROI due to efficiency in incident resolution. FortiMonitor, despite higher setup costs, yields significant ROI through its extensive monitoring capabilities, making the additional expenditure worthwhile.
| Product | Market Share (%) |
|---|---|
| FortiMonitor | 0.8% |
| BigPanda | 0.7% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
