BigFix and WatchGuard EPDR compete in the endpoint protection market. Users seem happier with WatchGuard EPDR's features and ease of deployment, while BigFix is preferred for pricing and ROI.
Features: BigFix is known for comprehensive patch management, support for diverse operating systems, and scalability across large enterprises. WatchGuard EPDR is valued for automated threat detection and response, cloud-based management, and lightweight client footprint.
Room for Improvement: BigFix could improve with a more intuitive console, reduced resource consumption, and enhanced reporting features. WatchGuard EPDR users seek better integration with other tools, more detailed reporting capabilities, and additional configuration options.
Ease of Deployment and Customer Service: BigFix has flexible deployment options but faces criticism for initial setup complexity. WatchGuard EPDR is praised for straightforward deployment and effective customer support.
Pricing and ROI: BigFix users find setup costs reasonable and appreciate long-term ROI. WatchGuard EPDR, though more expensive, is considered worth the investment due to its advanced features.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
BigFix requires some minimum configuration requirements.
WatchGuard EPDR is very competitive regarding its scalability.
It is very stable with no hanging problems.
WatchGuard EPDR is a very stable solution and is not resource intensive.
The stability is approximately a seven to eight out of ten.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
While I can create groups for VPN, SSL, IPSec, and others, I can't make groups for IPs.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
The pricing is slightly high, but the product quality justifies it.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
It prevents issues with Trojans and encryption Trojans, providing efficiency in network oversight.
What is really great about Panda Adaptive Defense 360 is its console in the cloud, and it can keep the inventory of software in the PC.
Product | Market Share (%) |
---|---|
WatchGuard EPDR | 2.1% |
BigFix | 1.2% |
Other | 96.7% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 26 |
Midsize Enterprise | 8 |
Large Enterprise | 1 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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