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BigFix vs Symantec Endpoint Security vs Tanium comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.9%, down from 4.8% compared to the previous year. The mindshare of Tanium is 2.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
NitinKushwaha - PeerSpot reviewer
Stable product with an ability to build complex roles
We use Tanium as an EDR solution for managing end-user devices and servers The product is granular and can build complex roles compared to other EDR vendors. Tanium's dashboard UI could be similar to CrowdStrike. We have been using Tanium for two and a half years. The product is stable. I rate…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's good for reporting hardware and software."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"It's very straightforward."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The best feature of BigFix is its multi-platform support."
"BigFix is easy to use."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"Symantec End-User Endpoint Security is a stable solution."
"It's a single-agent installation with many features including wireless protection."
"The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
"Symantec End-User Endpoint Security is scalable."
"No maintenance is required after a successful installation phase."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"The valuable features are device control, SONOR, and anti-virus."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"Tanium’s linear-chain architecture is valuable."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The product is granular and can build complex roles compared to other EDR vendors."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
 

Cons

"The look and feel of the system are old-fashioned."
"Its pricing should be improved. It is too costly."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The remote software installation could be better."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"They need better integration."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"I'm looking for them to make big web UI improvements."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"The solution could improve by having a better graphical interface."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"Need to improved orchestration for broken clients fixes."
"The solution could be more secure and scalable."
"If Symantec wants to improve, they should have a single event for all their products."
"This solution needs better compatibility with services and applications."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."
"Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"They could improve the UI."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"The solution lacks mobility."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
 

Pricing and Cost Advice

"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"Its price is very reasonable."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The license is subscription-based."
"The price is reasonable, but our customers find it expensive."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"Its price should be reasonable."
"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone."
"Symantec Endpoint Security is an expensive solution."
"The pricing was one of the factors that led us to choose this product."
"The licensing terms can range from subscription-based to perpetual, to annual, to tri-annual."
"It could be cheaper."
"It's an expensive solution. It would be nice if the cost were lower."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"There is an annual license required to use this solution."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"It is higher than some competitors in the market."
"The solution is expensive but it's a good investment."
"The solution offers value for money."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Financial Services Firm
12%
Government
9%
Computer Software Company
8%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
16%
Government
12%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues ...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about Tanium?
Tanium’s linear-chain architecture is valuable.
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the co...
 

Also Known As

Tivoli Endpoint Manager
Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
860,168 professionals have used our research since 2012.