BigFix and Red Hat Satellite are both leading solutions in endpoint management and automation. BigFix has the upper hand in rapid patch deployment and cross-platform capabilities, while Red Hat Satellite is favored for its integration with Red Hat enterprise products and Linux management.
Features: BigFix users highly value its rapid patch deployment across multiple operating systems, scalability, and comprehensive endpoint management. Red Hat Satellite users appreciate its seamless integration with Red Hat Enterprise Linux, efficient management of large Linux deployments, and robust automation capabilities.
Room for Improvement: BigFix users suggest improvements in its reporting capabilities and interface intuitiveness, as well as enhanced user experience. Red Hat Satellite users often mention the need for better support documentation, simplified setup processes, and improved user experience.
Ease of Deployment and Customer Service: Users find BigFix's deployment straightforward with robust customer support. Red Hat Satellite's deployment is generally considered more complex but benefits from strong Red Hat support.
Pricing and ROI: BigFix is viewed as cost-effective for its extensive features and scalability, providing a high ROI. Red Hat Satellite, while more expensive, is worth the price for organizations deeply invested in Red Hat's ecosystem, with a solid ROI for such users.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
The ROI is substantial because it saves many labor hours and reduces errors in configuration, leading to better services for our customers.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Red Hat provides one of the best customer support services.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
BigFix requires some minimum configuration requirements.
It has been deployed with large customers without any scalability problems.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The stability of Red Hat Satellite is excellent.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Customers still find migrations a complex process.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
We have won public offers, demonstrating it is a competitive solution in pricing.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Complex configurations for upgrades and application patches are handled expertly with Red Hat Satellite.
Product | Market Share (%) |
---|---|
Microsoft Intune | 9.4% |
Red Hat Satellite | 9.1% |
BigFix | 8.3% |
Other | 73.2% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 45 |
Large Enterprise | 151 |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 6 |
Midsize Enterprise | 5 |
Large Enterprise | 14 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Red Hat Satellite is a powerful system management tool that is designed to enable users to maximize the effectiveness of any Red Hat infrastructure solutions that they wish to deploy. It can automate most of the management tasks that administrators would otherwise have to manually perform. This enables businesses to avoid the possibility that human error is going to in some way reduce the efficiency of their operations. Additionally, it increases an organization’s ability to address all of its strategic business needs effectively. It can be used across a wide variety of environments that include physical, virtual, and cloud environments.
Red Hat Satellite Benefits
Some of the ways that organizations can benefit by choosing to deploy Red Hat Satellite include:
Red Hat Satellite Features
Reviews from Real Users
Red Hat Satellite is a highly effective solution that stands out when compared to many of its competitors. Two major advantages it offers are its integration suite and its advanced patch management capabilities.
Jayasunder S., the principal architect at Wipro Limited, writes, “It's really integrated with agencies that have core systems and other core management platform products or IBM products. You don't need to depend on any third party. It's a complete solution for patch and configuration management when integrated with the existing system.”
Erik W., the senior Enterprise Engineer at a transportation company, says, “The patch management and insights connector are great. Patch management has enabled us to patch every month, keeping abreast of critical and important patches, view where things are lacking, and generate plans to mitigate issues. Due to the work being done in a tool, reporting allows us to see what has been done to what servers.”
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