Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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94% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Barracuda Intronis Backup and NinjaOne compete in the IT backup and management category. Barracuda has an advantage due to its ease of use and straightforward pricing, though NinjaOne's strong monitoring and automation features make it appealing for broader IT environments.

Features: Barracuda Intronis Backup offers ease of use, reliable support, and efficient management, with valuable features like Live Boot and granular recovery. NinjaOne provides robust remote access, monitoring, and automation capabilities, valuable for device management and scripting.

Room for Improvement: Barracuda could improve backup speeds, integration options, and certain recovery features. NinjaOne needs enhancement in reporting, ticketing systems, and third-party application integration.

Ease of Deployment and Customer Service: Barracuda offers flexible deployment options, such as hybrid and on-premises, and has positive customer service experiences despite occasional support delays. NinjaOne users enjoy rapid support response times and cloud deployment flexibility.

Pricing and ROI: Barracuda provides competitive and straightforward pricing, offering substantial ROI through reduced overhead and predictable expenses. NinjaOne's affordable subscription model with integrated tools allows for negotiation and scaling, suitable for various business sizes based on device requirements.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: July 2025).

Barracuda Intronis Backup vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of July 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 4.8%, up from 4.6% compared to the previous year. The mindshare of NinjaOne is 12.7%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"The most important feature in Barracuda Backup is the ability to archive the backup of emails."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"We perform backup drills to test the functionality, and we don't have any problems."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"It is very stable, and I'm very happy with this solution."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"Of all the backup products we have used, this by far is the simplest to install and use."

More Barracuda Intronis Backup pros

"The software's automation tools have solved critical deployment problems for small businesses."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The tool's most valuable feature is third-party application updates."

"The installation is easy, it only took two minutes."

"It just works as advertised and serves the purpose for which we got it."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"The most valuable feature we have found currently is probably patch management."

More NinjaOne pros

Cons

"It is not always stable."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"I would like to see better integration with third-party applications."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"Setting up Barracuda Backup is straightforward."

"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."

"The search features must be improved."

More Barracuda Intronis Backup cons

"NinjaOne's reporting module is cumbersome."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The ticketing system in NinjaOne is not the best."

"I want NinjaOne to improve the reports."

"NinjaOne's pricing and user interface needs improvement."

"The graphical user interface could be improved."

"The network monitoring needs to be improved."

"Lacks sufficient integrations with other PSAs."

More NinjaOne cons

Pricing and Cost Advice

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"Its pricing is very reasonable, but it can be reduced."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"The tool's pricing is reasonable."

More Barracuda Intronis Backup pricing and cost advice

"We got a pretty good deal. It was fairly affordable."

"The product's pricing depends on the number of PCs or devices."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We currently pay $1.20 per device on a monthly basis."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

14%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

What needs improvement with Barracuda Backup?

Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

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Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company

Barracuda Intronis Backup vs. NinjaOne