Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and NinjaOne are both formidable competitors in the data protection and IT management software category. Barracuda Intronis has an edge in simplicity and security, while NinjaOne excels in remote management and integration capabilities.

Features: Barracuda Intronis Backup is celebrated for its straightforward installation and use, live boot, and granular recovery options. It offers robust support and efficiently manages multiple Barracuda products through a single console. It also provides advanced threat protection and phishing attack training. NinjaOne is praised for its user-friendly interface, script scheduling, and device management. Its integration with tools like Bitdefender enhances its remote management and automation features.

Room for Improvement: Barracuda Intronis Backup can enhance backup and recovery speeds, improve hybrid cloud functionalities, and provide better support for non-Windows platforms like Solaris. It also needs better user profile backup capabilities. NinjaOne could improve network monitoring, provide more intuitive reporting, and enhance third-party tool integration. Customers also desire improvements in the ticketing system and mobile app usability.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers versatile deployment options including on-premises, hybrid, and cloud environments, focusing on ease of use and rapid deployment. Its customer service is considered responsive though some complexity in problem resolution is noted. NinjaOne primarily runs in the public cloud but also offers hybrid solutions. Its customer service is highly rated for quick response times and effective issue resolution, and its user-friendliness is frequently praised.

Pricing and ROI: Barracuda Intronis Backup offers straightforward pricing with no per-user fees, making it ideal for nonprofits and small businesses, providing significant ROI through savings in upgrade costs and reduced administrative workloads. NinjaOne's subscription-based pricing is negotiable with scale and deemed affordable for the features provided, delivering good ROI due to its comprehensive toolset, including third-party integrations like TeamViewer.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: April 2025).

Barracuda Intronis Backup vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. The mindshare of NinjaOne is 12.8%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

"It is very stable, and I'm very happy with this solution."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"We perform backup drills to test the functionality, and we don't have any problems."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The configuration and the onboarding process are pretty good."

More Barracuda Intronis Backup pros

"It just works as advertised and serves the purpose for which we got it."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The tool's most valuable feature is third-party application updates."

"The most important aspect of this tool is the security it provides our company."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

More NinjaOne pros

Cons

"This solution could be improved with offering lower prices at scale."

"Barracuda Backup could use some more integration."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"We cannot backup Sun Micro systems. They are not currently supported."

"It would be nice to have some reports generated on the usage, but it is not essential."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"It is not always stable."

"I would like to see the automatic backup of critical applications to the cloud."

More Barracuda Intronis Backup cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The network monitoring needs to be improved."

"NinjaOne's reporting module is cumbersome."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"I would like to see more scripts for PowerShell commands."

"NinjaOne's dashboard could be easier to use."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

More NinjaOne cons

Pricing and Cost Advice

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"What I like best about Barracuda Backup is the licensing model."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

More Barracuda Intronis Backup pricing and cost advice

"Its pricing is great."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Financial Services Firm

15%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

16%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

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Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company

Barracuda Intronis Backup vs. NinjaOne