Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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94% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Barracuda Intronis Backup and NinjaOne compete in the IT backup and management category. Barracuda has an advantage due to its ease of use and straightforward pricing, though NinjaOne's strong monitoring and automation features make it appealing for broader IT environments.

Features: Barracuda Intronis Backup offers ease of use, reliable support, and efficient management, with valuable features like Live Boot and granular recovery. NinjaOne provides robust remote access, monitoring, and automation capabilities, valuable for device management and scripting.

Room for Improvement: Barracuda could improve backup speeds, integration options, and certain recovery features. NinjaOne needs enhancement in reporting, ticketing systems, and third-party application integration.

Ease of Deployment and Customer Service: Barracuda offers flexible deployment options, such as hybrid and on-premises, and has positive customer service experiences despite occasional support delays. NinjaOne users enjoy rapid support response times and cloud deployment flexibility.

Pricing and ROI: Barracuda provides competitive and straightforward pricing, offering substantial ROI through reduced overhead and predictable expenses. NinjaOne's affordable subscription model with integrated tools allows for negotiation and scaling, suitable for various business sizes based on device requirements.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: September 2025).

Barracuda Intronis Backup vs. NinjaOne

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (31st), Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 4.7%, up from 4.3% compared to the previous year. The mindshare of NinjaOne is 11.5%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
NinjaOne	11.5%
Barracuda Intronis Backup	4.7%
Other	83.8%

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"The scalability of the product is fine."

"The performance is good and the interface is user-friendly."

"It is very stable, and I'm very happy with this solution."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"The configuration and the onboarding process are pretty good."

More Barracuda Intronis Backup pros

"The installation is easy, it only took two minutes."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The most valuable feature we have found currently is probably patch management."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"Good at managing updates and for remote support."

"The most important aspect of this tool is the security it provides our company."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

More NinjaOne pros

Cons

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"I would like to see better integration with third-party applications."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"This solution could be improved with offering lower prices at scale."

"Setting up Barracuda Backup is straightforward."

"I would like to see a way to increase space."

More Barracuda Intronis Backup cons

"The solution could improve by optimizing the internet connection being used."

"Lacks sufficient integrations with other PSAs."

"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."

"NinjaOne's dashboard could be easier to use."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"I would like to see more scripts for PowerShell commands."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

More NinjaOne cons

Pricing and Cost Advice

"Low, fixed cost with great savings."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"What I like best about Barracuda Backup is the licensing model."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

More Barracuda Intronis Backup pricing and cost advice

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaRMM uses a subscription model."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"Its pricing is great."

"We got a pretty good deal. It was fairly affordable."

"The product's pricing depends on the number of PCs or devices."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.

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872,778 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Non Profit

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

13%

Government

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

What needs improvement with Barracuda Backup?

The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

October 2025

Download Barracuda Intronis Backup product report

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October 2025

Also Known As

Barracuda Backup

No data available

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company