Barracuda Intronis Backup vs MSP360 Backup comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 25, 2023

We compared Barracuda Intronis Backup and MSP360 Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Barracuda Intronis Backup is praised for its strong backup capabilities, user-friendly cloud management portal, and staff training opportunities. MSP360 Backup offers a convenient way to track successful backups and detect any missing ones, eliminating the need for manual verification.

  • Room for Improvement: The Barracuda Intronis Backup could improve its integration, speed, and orchestration capabilities. The users say MSP360 Backup could benefit from improved integration, an expanded knowledge base, and faster restore time.

  • Service and Support: Customers have consistently praised Barracuda Intronis Backup for their excellent and knowledgeable technical support. However, some reviewers reported challenges with escalation and communication within the support team. Users say MSP360 Backup has good technical support, but some reported that the level of detail required for the backup process is challenging.

  • Ease of Deployment: The setup process for Barracuda Intronis Backup is simple and involves configuring IP settings and connecting to Cloud Control. Some reviewers have said that the setup process for MSP360 Backup is easy, while others found it complex. 

  • Pricing: Barracuda Intronis Backup provides a comprehensive and reasonably priced setup package. MSP360 Backup is considered reasonably priced and cheaper than competing solutions, but there are additional costs for storage space.

  • ROI: Barracuda Intronis Backup provides added financial benefits and time efficiency. Users provided no feedback on the ROI of MSP360 Backup.

Comparison Results: Barracuda Intronis Backup stands out for its extensive training resources and direct cloud mapping, but users would like to see better performance and integration. MSP360 Backup has a user-friendly interface, supports consumer cloud drives, and offers good technical support, but some users have faulted the solution for its lack of integration and long restore times.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick.""The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.""The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down.""The scalability of the product is fine.""The configuration and the onboarding process are pretty good.""Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good.""I have found the product's LiveBoot feature to be most valuable.""The most valuable feature is the speed of backup, which is very good compared to other solutions."

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"Provides connectivity to a lot of different cloud storage solutions.""The initial setup is very easy. It's not overly complex.""It has allowed me to implement a cost effective, highly configurable solution.""The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""The solution is easy to access and handles things efficiently.""The solution is simple to use and easy to configure.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

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Cons
"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.""When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud.""In the next release of this solution, I would like to see cloud support and deduplication functionality.""This solution could be improved with offering lower prices at scale.""The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler.""The solution depends on your connectivity, so it is essential to have a proper connection to the cloud.""It is not always stable.""Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

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"We could basically use just a more concise visual dashboard reporting on the status of the various machines.""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default.""Using the solution incurs additional charges for the device storage and backup which are not included in the service.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable.""The product could be more user-friendly.""The graphics are looking a bit old and should be updated."

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Pricing and Cost Advice
  • "It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."
  • "Low, fixed cost with great savings."
  • "You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."
  • "You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."
  • "What I like best about Barracuda Backup is the licensing model."
  • "The price of the five-year contract was approximately three million Rupees ($42,000 USD)."
  • "The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."
  • "All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."
  • More Barracuda Intronis Backup Pricing and Cost Advice →

  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.
    Top Answer:The solution is pretty expensive but depending on your requirement, it could be worth it. This is the usual customer complaint.
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Ranking
    5th
    out of 22 in MSP Backup
    Views
    117
    Comparisons
    62
    Reviews
    4
    Average Words per Review
    565
    Rating
    8.5
    2nd
    out of 22 in MSP Backup
    Views
    452
    Comparisons
    357
    Reviews
    4
    Average Words per Review
    312
    Rating
    8.0
    Comparisons
    Also Known As
    Barracuda Backup
    Cloudberry Backup
    Learn More
    Overview

    Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability. 

    The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows. 

    It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access. 

    With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    Sample Customers
    Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
    StratX
    Top Industries
    REVIEWERS
    University20%
    Government20%
    Educational Organization20%
    Non Tech Company10%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm9%
    Construction Company8%
    Educational Organization8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company8%
    Real Estate/Law Firm7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business60%
    Midsize Enterprise28%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    Buyer's Guide
    Barracuda Intronis Backup vs. MSP360 Backup
    March 2024
    Find out what your peers are saying about Barracuda Intronis Backup vs. MSP360 Backup and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Barracuda Intronis Backup is ranked 5th in MSP Backup with 24 reviews while MSP360 Backup is ranked 2nd in MSP Backup with 15 reviews. Barracuda Intronis Backup is rated 8.4, while MSP360 Backup is rated 8.0. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Azure Backup, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Barracuda Intronis Backup vs. MSP360 Backup report.

    See our list of best MSP Backup vendors.

    We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.