Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #6 with an average rating of 8.5, while MSP360 is ranked #3 with an average rating of 7.0. Barracuda Networks holds a 5.5% mindshare in MB, compared to MSP360’s 15.8% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

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55 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

355 Views
277 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and MSP360 Backup both compete in the cloud-based backup solutions category. Barracuda appears to have an advantage due to faster setup and centralized management, backed by strong support and user-friendly features.

Features: Barracuda Intronis Backup offers advantages such as Live Boot for quick recovery, centralized management, and effective support for file restoration. It provides reliability and a user-friendly experience for managing backups. MSP360 Backup is praised for its flexible configuration options, integration with various cloud solutions, and ease of scheduling and notification management. Its user-friendly interface and support for multiple platforms make it appealing for small businesses.

Room for Improvement: Barracuda could improve backup speed and enhance support for user profiles, while users also seek faster recovery features. MSP360 might benefit from streamlining file backup processes and enhancing cloud integration. Improvements in documentation clarity and reporting features are also requested.

Ease of Deployment and Customer Service: Both products offer robust deployment across hybrid and cloud environments. Barracuda is noted for its responsive customer service, though consumers suggest a need for improved critical expertise. MSP360 provides satisfactory support but should focus on clearer documentation and quicker response times.

Pricing and ROI: Barracuda offers competitive pricing without per-user fees, delivering excellent ROI through predictable costs. MSP360 is affordable, but storage costs incur additional charges. Despite this, both solutions offer good value, but Barracuda's all-inclusive package offers long-term financial benefits.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: April 2025).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

3rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Cloud Backup (44th), Disaster Recovery (DR) Software (27th)

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. The mindshare of MSP360 Backup is 15.8%, down from 29.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The product is easy to install and use while doing what it is expected to do."

"The configuration and the onboarding process are pretty good."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"Easy, immediate protection for data that is virtually infinitely scalable."

"We perform backup drills to test the functionality, and we don't have any problems."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

More Barracuda Intronis Backup pros

"The solution is easy to access and handles things efficiently."

"The most valuable feature of MSP360 Backup is its reliability."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Technical support is very good."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"It has allowed me to implement a cost effective, highly configurable solution."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

Cons

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"The search features must be improved."

More Barracuda Intronis Backup cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The graphics are looking a bit old and should be updated."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution's pricing is very high."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

Pricing and Cost Advice

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Its pricing is very reasonable, but it can be reduced."

"What I like best about Barracuda Backup is the licensing model."

"They're on par with their competitors."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"Low, fixed cost with great savings."

More Barracuda Intronis Backup pricing and cost advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Financial Services Firm

15%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

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What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

See all answers

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

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N-able Cove Data Protection vs MSP360 Backup

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NinjaOne vs MSP360 Backup

Compared 14% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 11% of the time

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Product Reports

Buyer's Guide

Barracuda Intronis Backup

April 2025

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

April 2025

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

April 2025

Free Report: Barracuda Intronis Backup vs. MSP360 Backup

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